There is only a thin line between genius and mental illness. Normal people are also close to mental illness at extreme times. When an individual's will reaches the extreme, it may often produce huge positive contributions or lead to disaster.
Psychological resistance theory refers to the belief that people have control over their own behavior, because when this freedom of control is restricted, people tend to take a confrontational approach to protect their freedom.
The theory of telepathic resistance was first proposed by American psychologist Brin in his monograph "Theory of Psychopathic Resistance".
Brin believes that the strength of psychological resistance is determined by the following factors:
1. The expectation of freedom. The higher the expectation for freedom, the greater the psychological resistance.
2. Threat to deprivation of freedom. People will also develop psychological resistance just when they are threatened.
3. The importance of freedom. The more important a freedom is to oneself, the greater the psychological resistance when it is taken away.
4. Will it affect other freedoms? If there is an impact, psychological resistance will be stronger.
5. The relationship between psychological resistance and attitude: If the propaganda and persuasion are improper and ask people not to do this or that, people will think that their free behavior has been deprived, and instead of changing their attitude, it will be counterproductive.
Psychological reactance is a special phenomenon in compliance and compliance research. That is, increasing external pressure actually reduces compliance and compliance, causing people to do the opposite. American psychologist Bream believes that everyone tries to maintain their freedom of action, and once freedom is threatened, they will try their best to restore it; when external pressure increases and threatens freedom, individuals will refuse to comply, or do the opposite. to protect their freedom of movement.
All resistant language and behavior come from repression in childhood and the lack of adequate recognition and attention of personal will and emotions.
Classification of Resistance Type (Take Sales as an Example)
1. Silent Resistance?
This type of customer behaves the same way during the entire process of contacting you. He was relatively indifferent and didn't talk much. He just sat there calmly. What you need to do at this time is to find ways to get your customers to talk more and ask your customers more questions. Because when he is in such a depressed state, he often expresses his interest and willingness to buy more than you can, so let him talk more. You need to ask him some open-ended questions. What are open-ended questions? You need to guide them to talk more about their own views on your products, your services, and their interests in their needs.
As long as you can attract them to talk more, they will be able to easily put their attention and interest on you and your products, so encourage this type of heavy industry customers to attract more customers. Talk, ask more, ask for their opinions, and from their answers, it will be easier for you to find the cherry tree that suits them. So next, you can focus on increasing his interest.
2. Excuse-type resistance: Excuses are often used as resistance when customers bring them up. An experienced business person will recognize the excuse as soon as he hears it. He knows that this is not the reason why the customer really doesn’t buy. The excuse is just for you, for example, "You are called the Human Resources Market, and you are from Shun Hing. No, I don't have time. I need to think about it again..." First of all, you may need to do This is the first step to resist excuses. Don’t face excuses directly. For example, I want to take a few minutes to tell you why we have such customers who are interested in us. product, rather than asking him for his reasons. Take advantage of the situation and introduce your products, services, and advantages?
3. Critical resistance
Sometimes customers will be against you. The products and services, the company, and even you will make some negative criticisms. He will criticize the quality of your products, and may criticize the price of your products. When encountering this kind of critical resistance, the first thing you need to do is. One thing is, remember not to have a dispute with your customer. Don't criticize him. You must be on the front line with him. You must understand him, respect him, agree with his point of view first, and then use his words to explain. Substantive issues.
?4. Question-type resistance
Customers often ask questions to test you. They will ask many questions that you have thought of or that you have not thought of. So every time a customer asks a question to test you, it actually means the customer is asking you for more information. If the customer does not ask any questions about your product, it means that he may not be interested in your product at all and he does not want to know the relevant content of your product. Of course, first of all, you must have sufficient knowledge and understanding of the products you sell. Otherwise, if you don't know the questions that customers ask you,
then you will have no way to relieve this kind of resistance.
5. Expressive resistance
Many customers like to show their professional knowledge in front of you. They like to let you know that they know your product very well today. He is even more professional than you, showing that he is an expert. I think many friends will encounter such customers. When you encounter this kind of customer, you must remember to praise his professionalism, even if what he said is wrong.
6. Subjective resistance?
The customer is not satisfied with you. You may feel that the atmosphere between you and your customers is not quite right, and you feel that you have no affinity, and the customers may be dissatisfied with you, so what does it mean at this time? Your affinity with your customers is not well established, and you may not be able to talk to them. If you think too much about your own products, company, services and things you care about, you may have too little time to focus on your customers, so what you should do at this time is to quickly re- Build affinity with your customers and win their favor and trust. At this time, you should talk less, ask more questions, ask for more advice, and let the customer talk more about his views. I think this is a very important thing
7. Suspicious resistance
p>Customers don’t believe that your product is really that good. When you explain your products and services to customers, your advantages and strengths, customers will have a skeptical attitude. He doesn't believe that your product will really bring him this benefit. So what you need to do at this time is to quickly prove why your product will bring him these benefits, and to prove why what you say is convincing.
Psychologists have analyzed that most people have more or less paranoid factors in their psychology. Paranoia, as a personality tendency, is as irresistible as gravity.
Looking around, there are many fashion paranoia, sports paranoia, hair style paranoia, skinny beauty paranoia...
It is simply paranoia flying everywhere. Fortunately, just the right amount of paranoia is not a psychological problem, but will actually make you an ideal follower, and further mark yourself with a charming personality full of personality.
The positive side of paranoia may lead to the pinnacle of a person's career
Dali is a universally recognized "paranoid" patient. His most famous quote is: "My love for gold will never change. It is not a sin to love money, dollars and gold. You can only have a good night's sleep after a day's work when you receive a big check." This madman was in In a speech at Harvard University, he said: "The biggest difference between me and a madman is that I am not crazy."
Dali used the famous "paranoid criticism" when working - that is, creating in a crazy way. Although Dali's unique creative method often required him to be in a state of near madness, his performative nature and unique crazy expressions made him receive strong public attention and reach the pinnacle of his career.
As the most unconventional literary talent of the 19th century, Wilde had an extraordinary insistence on color matching. His most well-known example of paranoia was that he would immediately walk away from a meal because the color of his plate did not match the color of his tie.
As the leader of the French Enlightenment, Voltaire famously said, "It is more important to cultivate your own homeland." So how did he ruin his own home? It is said that when someone gave him a nightgown, he first changed the sheets, then the bed, and finally his home.
In the fashion world, the more paranoid you are, the easier it is to become famous. French designer Jean Paul Gaultier can definitely be regarded as the most paranoid in the history of the fashion industry. He is a successful example of taking the wrong approach. You may dislike him or criticize him, but you will never ignore him.
The world-renowned conductor Karajan requires all cameras to be pointed at him at every concert. During those performances in Japan, he also listened to his music outside the scene. His paranoia led to the dissemination of classical music through modern media - television, and spread to the world in the 1970s and 1980s.
There is only one word in Rockefeller's dictionary: money. He had no other hobbies in his life except making money. Rockefeller controlled almost all American industry and several major railroad lines. In 1882, Mobil Corporation became the first trust in American history. Rockefeller was worth approximately $200 billion in today's dollars.
Bias means extreme and partiality. It is a kind of disobedience to the common sense of the world. It always goes against the rules and does not follow the rules. It is always contrary to the "normal" thinking and behavior patterns of most people. . Those views and desires that are regarded as "delusions" in the eyes of the public are regarded as goals to strive for by paranoid people.
This "extreme" outlook on life and values ??is largely due to the challenge to authority. The authority mentioned here can be parents and elders in the family, teachers or leaders, or it can be something as large as a socially recognized code of moral conduct. In short, anything or someone who can impose constraints and limitations can be considered an authority.
Psychological research has found that this kind of resistance and challenge to authority has been highlighted since childhood. For example, parents are afraid of danger and do not let their children climb to higher places to play, but some children will still climb to higher places secretly. It seems that everyone has such a paranoid "rebellious bone" in the back of their head.
In a sense, everyone is a "paranoid" element, but the way of expression and the process of expression are different.
Moreover, this extreme psychology that appears very early is strengthened and becomes more obvious after the individual enters adolescence, so adolescence is also called the "rebellious period."
At the same time, we instinctively think about why those "authorities" restrict our actions? When you were a kid, was there anything that adults didn't let you do but you secretly did it?
The more we are restricted and do not allow or approve of things that we are close to, the greater the temptation will be to people. Therefore, paranoia often serves as a driving force to guide and encourage us to discover those things that others do not agree with. A "forbidden zone" that can be easily touched or walked into.
So, what is the energy source of paranoia? Not only that, behind the expression of unique ideas and personality, we can also see that "paranoia" has extremely tenacious willpower, which can even push a person to endure criticism from the outside world alone while still moving towards the goal. This inner driving force is so powerful that it can even compete with all external adverse factors and ultimately change the trajectory of the entire world.
Psychology believes that energy does not arise out of thin air, let alone disappear out of thin air. So, where does this powerful "paranoia" energy rising in the heart come from?
Individuals with "paranoid" personality traits have a strong sense of self. Paranoid people rarely consider other people's opinions and only focus on their own feelings. Even in their eyes, it doesn't matter what the world is like, what matters is their own thoughts and actions. Therefore, they can eliminate all external interference and move towards the goal in their hearts.
"You are responsible for my pain!"
If you understand that "behind any behavior is the desire for love", you will understand why paranoid people often attack but there is no People who have harmed me, people I have never even met. When a bigot smells tolerance, mercy or other beautiful qualities that he desires in someone, he deifies him. God needs neither money nor love. God cannot be hurt. God is always perfect. It is also a comfort to be able to maintain a stable and beautiful faith in God.
But the cruel thing is that for severe paranoid personalities, God's existence may collapse into a devil in just 0.1 seconds. The reason may be that a certain word of God is not what you want, a certain look in God's eyes is not what you want, or even if you find this God also likes to make money, has material needs, needs love, and can also poop...
In the early stages of the attack, the bigot often says: I am doing this for his own good, so that he can recognize himself Correct the mistake in time! When the paranoid finds that this person is not willing to change to what he wants, the attack and anger will escalate - "You are an untrustworthy liar, everyone will punish you!" According to ordinary people's logic , if you feel that someone is not trustworthy, just stay away from him; the logic of the paranoid is: he is responsible for my pain. For example, in "Batman: The Dark Knight", the Joker said: "I feel like a dog, chasing a car. I really don't know what to do if I catch up." He creates greater disasters again and again. to attack Batman, but Batman is not the Joker's god.
Psychologists have found that paranoid people mostly have unrecognized childhood experiences. When a young individual feels that he is not accepted or understood, he will either fall into self-denial and form a psychological shadow of inferiority, or he will affirm himself and strengthen himself, forming a paranoid self-identity.
These two conditions coexist in most cases, so we can see incomprehensible pain and low self-esteem in paranoid people.
In life, some people are particularly stubborn and insistent on their own opinions. They cannot accept the opinions of others and always think that their own opinions are the truth. At the same time, he is sensitive and suspicious, has little tolerance, loves to hold grudges, and is easily jealous of others without knowing it.
No matter what happens to this kind of friends, they will not look for problems within themselves first. They always feel that it is the fault of the environment and others. They are innocent and tolerant victims. Some even hurt others. Not aware of it, but still insisting that it is for the good of others.
Where does the above performance come from?
It is very likely that it stems from the tendency of "paranoid personality disorder".
Ding Xie, played by Zheng Shaoqiu in the Jindian Hong Kong drama "The Big Era", is a typical patient with "paranoid personality disorder". Friends who have not seen it can go and watch it. You are guaranteed to be shocked, speechless and angry. Explosive liver.
What is "Paranoid Personality Disorder"?
Paranoid personality disorder is a personality disorder characterized by stubbornness, sensitivity and suspicion, excessive vigilance, narrow-mindedness, jealousy, and a sense that no one understands them. Once such a deviant personality is formed, it will Constant and unchangeable.
According to survey data, people with paranoid personality disorder account for 5.8% of the total number of people with mental disorders, and the prevalence rate is 0.4% to 1.6%. More common in men.
Since such people rarely have self-awareness and deny their paranoid behavior, the actual situation may exceed this ratio.
What are the specific characteristics of "Paranoid Personality Disorder"?
Mainly include the following 6:
Self-willed, seriously self-centered, unable to accept other people’s opinions and suggestions;
High self-esteem, unable to accept Criticism, overly sensitive to setbacks and failures, and when questioned, will "fight hard" (usually distorted reasons), will not give in, will not admit mistakes, and will not admit defeat;
Often on unnecessary alert In a state of stress and tension, it is easy to become hostile and resistant to the environment and others;
Easily irritated, impulsive and aggressive, and often prone to extremes;
Jealous , love to hold grudges, and often feel inexplicable insecurity and unpleasantness;
Unable to perceive their own problems, they will find reasons to rationalize their inappropriate words and deeds, and will not actively seek help from doctors, even if they seek medical treatment passively. Will vigorously deny the condition and refuse to cooperate with treatment.
What are the causes of "paranoid personality disorder"?
From a psychological point of view, it is closely related to childhood growth experience. Most people with paranoid personality disorder have experienced rejection, denial, and distrust by their parents, relatives and friends when they were young; they have also encountered many setbacks, failures, and even injustice and humiliation during their growth.
Because they hate their past experiences and to protect themselves from repeating the above-mentioned pain, the person involved will develop an "overcompensation mentality", making themselves extremely confident and strong on the surface and refusing to openly admit their own mistakes. He has flaws and mistakes and cannot tolerate any objections and doubts. At the same time, he is full of conspiracy theories and is very extreme, but in fact, he has a deep inferiority complex hidden deep in his heart.
It should be noted that people who are naturally very demanding of themselves and who have been in self-loathing and unacceptable situations for a long time are also prone to developing this personality disorder.
How to identify "paranoid personality disorder" more accurately?
You can take the following test questions. Each item scored is worth 1 point. More than 5 items or more means there is a clear tendency.
1. Overly sensitive to frustration and rejection;
2. Easy to hold grudges for a long time, that is, unwilling to forgive insults, injuries or slights;
3. Habits Sexually misinterpreting other people's unintentional or friendly behaviors as hostility or contempt;
4. Aggressive and stubbornly maintaining personal authority that is disproportionate to the real environment;
5. Extremely Easy to be suspicious and have baseless doubts about the loyalty of spouse or partner;
6. Take oneself too seriously, always think too highly of oneself, and habitually give oneself "advantage";
7. Habitually directly interpret relevant events and all kinds of things in the world as "conspiracies".
The more you resist, the stronger the backlash and the worse the problem becomes. The way to live is to accept yourself, your perfections, and your imperfections. Then live life as it comes. Because that's how life is. Unless you want to treat yourself as an animal and lock yourself in a cage. Only by seeking self-understanding can we fundamentally solve it. There seems to be a story: Once upon a time, two children were playing in the house. One child said: "This room is too dark. Let's go to the balcony to sweep in some sunlight." So the two children came with a broom and a dustpan. I went to the balcony to sweep the sunlight into the dustpan, but as soon as I returned to the house, the sunlight in the dustpan was gone. I tried this several times without success. My mother came over and asked them what they were doing. The child said: "The room is too dark." "We want to sweep some sunshine in!" Mom laughed after hearing this: "Silly boy, if you want to get sunshine in the house, why bother sweeping it? Just open the curtains and the sunshine will shine in." This story tells As long as you open your heart and get rid of the darkness in your heart, happiness will be with you.