As newcomers in different industries, we should keep learning and making progress. So, do you have any summary of our work? The following is the "summary model essay (highlights) of new sales work" compiled by me for your reference only. Welcome to read this article. A summary of the work of new salespeople (1)

In recent years, by joining the sales department of xx company, I have deeply understood and learned sales in this brand-new environment, and combined with my own knowledge and ability, I have fully exerted my ability in my work and achieved certain work results. Although this is not an excellent result, I am glad that I can get such gains in my work, and I am determined to continue my efforts so that I can get more gains after being busy and paying.

Looking back on this period, it has only been x months since I joined xx Company on xx, but during this period, I kept up with the training of company leaders, tried my best to learn knowledge and information about the company's products, enriched my mind and filled in my vacancy. Through careful observation and open-minded consultation with other outstanding predecessors, I have mastered some practical working methods and skills, so that I can better grasp the sales focus in my work, make customers more satisfied with my work and better support xx brand. To sum up my recent work, it is mainly divided into the following keys:

1. Attitude

Through practical work contact and experience, I realize that thinking is the key to sales. Not only because we want to promote the company's products with enthusiastic corporate ideas and attitudes. More importantly, as a salesman, we must first understand our purpose ideologically, know that we are here for "sales", and put our thoughts and goals on "sales"!

Communicating with customers is a very detailed matter, and customers will not give us more time on their own initiative. Therefore, during work, we should concentrate on the concept of "sales" and know what we should say and express, and how customers can be interested in their sales. To this end, I have been improving my self-study, maintaining a positive sales attitude and improving my thinking as a salesperson.

II. Work

My recent work performance is not excellent, but I learn and practice at work, improve my ability in practice with the guidance of leaders, and always keep my current best state, and strive to do my work well in an all-round way. I am good at summing up in my work. Through continuous accumulation of experience and self-reflection, my ability has been greatly improved. From the beginning, I have no achievements, and now I can talk with my customer Kan Kan. Thanks to the guidance and teaching of my leaders, I can grow like this.

iii. Future plans

Now, I have basically settled down in the sales department of xx. But that doesn't mean I can stay at this height. In the future, I will analyze my work from more detailed issues, carefully study my business ability, improve my service shortcomings, and make greater progress in sales and become an excellent salesman! A summary of the work of new salespeople (2)

It has been more than X months since I joined xx Company. Through in-depth understanding and communication with various departments and branches during this period, I basically have a certain understanding of our company's development and entrepreneurial history, corporate culture, management structure, system and operation mode. The most important thing is to read the company's previous large-scale promotion plans and store management materials, investigate competitors in the regional market at this stage, and personally participate in a series of surveys. At present, I summarize my work since I joined the company, and at the same time put forward my personal opinions and suggestions on my work:

Work review

1. Continue to read all kinds of documents and operating procedures of the company, and learn and understand the company's corporate culture, organizational structure, rules and regulations, operation management, etc. And have an in-depth understanding of the scope of work, operation process, etc.

2. In a short time, I joined the team of this department and successfully participated in the planning, supervision and implementation of various promotional activities of this department.

3. During the execution of the activity, go deep into each branch to understand the process and effect of the activity, investigate and analyze the regional competitors, and give timely feedback on the sales promotion strategies of the competitors in the same period; And participated in the response meeting of the heads of marketing department, purchasing department and branch headed by Mr. Tang, and put forward personal suggestions.

4. Collate all kinds of data, pictures, highlights and shortcomings in the implementation of promotional activities in various branches during the National Day, and make a comprehensive, concrete and visual summary of the preparation-implementation-follow-up of activities to celebrate the National Day, which has been recognized by relevant leaders and colleagues.

5. In the production of subtitle advertisements during the promotion activities, I suggest that the 3D animation effect be greatly adopted, which vividly reflects the promotion contents and advantages of our company and gives the audience and consumers a new cognitive view of Jiajiale; In the design of various publicity materials, I also gave many innovations and suggestions to make the picture more beautiful, vivid and eye-catching, and better convey our corporate image and activities.

6. By reviewing the company's previous advertising production costs, and investigating and collecting evidence from the advertising production market at this stage, the production prices of publicity advertisements and promotional materials are re-formulated, which greatly controls the publicity production costs and saves expenses for the company to a certain extent.

7. Put forward relevant suggestions on creating the atmosphere inside and outside the store and shaping the image of the shopping guide. For example, adjust the layout of the off-site stage of Nisshin to make it more eye-catching and attract people; It is suggested that five old image cards in Xintangdian store be renovated to improve the environment of the store and better convey the orientation of "brand-new image, brand-new positioning and whole-hearted service" after the renovation of Xintangdian store.

8. Organize the theme of X-second image advertising film of our original enterprise feature film, revise and adjust it according to our current advertising demands, formulate new proposals on the premise of conveying our business philosophy and employees' mental outlook as much as possible, strengthening our quality service and being worry-free throughout the whole process, and reduce the production cost at the original price.

9. In order to further promote our corporate image and various promotion policies better, more effectively and at lower cost, enhance our popularity and commodity sales, and optimize market competitiveness. A summary of the work of new salespeople (3)

I have been in charge of the design of the telemarketing booth for more than a week, and I have gained a lot from my hard work these days. Let's talk about the summary and experience of telemarketing during this period.

1. The telephone number of the company's units and main businesses, such as the front desk staff, which we have made clear, is generally not transferred to the main person in charge. This situation will generally appear as follows:

1. If you set up a company, we don't need it, just hang up.

2. Oh, we won't attend the exhibition this year, and then hang up.

3. Our main person in charge has gone on a business trip and will be back in a month. Everything else is not convenient to tell. Hang up.

4. You are building a company. Why don't you send a document or send an email? Let's see.

The first two situations often occur. When encountering such calls, ordinary telemarketers feel uncomfortable. The guests won't say goodbye, and they almost say that you should not call in the future. If you hang up the phone, you will swear. No one is in such a good temper. Let it out, there is still hope for the next call. The latter two situations are a hope for our telemarketing, but they are superficial, and hope is impossible. After a month, the exhibitions are all over, and faxes or emails will be treated as garbage by them.

However, this kind of problem often occurs. I found several effective methods. I encountered the first problem for the front desk. First, I didn't say which company I belong to, but I went directly to the person in charge of the booth. Before that, I had to know what exhibitions the customers had participated in and what good things the customers had in the future. I always knew that the more detailed I knew, the better. The front desk must know what company this company is, and you can say that it is the organizer, understand the recent implementation of your booth, and exchange some important things. Speaking of which, the telephone can usually be answered. If the front desk is the person in charge of the booth, or he knows it, you can tell him that they are not satisfied with the exhibition last year, and the situation of their participation this year is now there, and then ask if their booth is a standard booth or a large booth. After further understanding, make detailed preparations. You know, large booths are our main customers. If the front desk transfers the phone, you must ask the name of the person in charge of the exhibition before the front desk transfers the phone. This is very important in that department. If you don't ask, you don't have to worry. Everything will be fine if you transfer in.

the second question, when the customer's phone number is not accurate, is a common problem. If more than five consecutive calls are made like this, put down the phone and adjust it for 5 minutes, look at the information or stand up and walk around and adjust it. On this issue, I still grasp the information of customers and communicate with my colleagues. Whether they will attend the exhibition or not, some colleagues are more thoughtful than themselves and learn more humbly, which is good for me. The guest said that if you don't attend the exhibition, don't hang up immediately. Be thick-skinned and thick-skinned. Ask some guests questions. What exhibition did you attend last year? Where did you attend more meetings this year? Are there any exhibition plans for next year? About when it will come out for the exhibition. But remember, if it's not the main person, don't talk any more. After simple communication, it's a big customer's to hang up politely. Then it's hopeful to communicate through other channels and find the main person in charge.

third question, this kind of reception desk is really excellent. I won't refuse you, but I've been hanging on you all the time. In fact, most telephone sales won't be called after a month, because the exhibition is over or I don't have time to help customers design booths. They'll tell you a month later that our manager is out now and doesn't know when he will be back. Tired, do you still need to call? Many people will ask themselves. Playing, playing down is also dealt with hastily by the manager. If you don't fight, there is no hope. Think of Cao Cao's "chicken ribs" and fight. Now the competition in society is much more terrible than that in Cao Cao's time. But what method is the best? Everyone, use your own thoughts to deal with it. Different questions have different answers, but only one is the same. In telemarketing, every call is a hope!

the fourth question, which every telemarketer likes to hear, is because we can tell the manager that the customer asked me to send a fax today, and occasionally I will see the manager nod with satisfaction. My friends, this is an illusion. What kind of situation is an illusion?

1. He doesn't know the name of your company (on the phone, he usually says the company name once. x% of new customers don't remember the name, but they know what you do.

2. Telephone communication should not exceed five sentences.

3. He didn't say whether they needed it or not. If the situation is the opposite, be happy, my friend. This is the result of my hard work or good luck, but remember, this is just the beginning.

well, let's talk about what we need for further communication. yes, remember that customers will not hand over their booths to a company with unskilled business, and you represent the company, so remember all the processes well. Your aim is to make customers spend the most money. Communicate what customers need and communicate with the design department. But remember, gilding the lily is a famous saying. Don't make this mistake. The more you do, the better it will not be. This kind of responsibility is thankless.

Business, I spoke to the manager on the phone. God, I'm nervous. For every newcomer, it's like this. I'm nervous about treating each other as the minister of life and death. Anything he says is in his mind. But sometimes you have to have the ability to distinguish the irrelevant words of the guests. It is also helpful to give full play to your own abilities, generally make telephone sales of exhibitions, and get customers to look at the booth designed by us for their company, and collect their company's website here, including a little news. Give it to the design department. Remember, the design work plan and implementation made by our company are always the best. A summary of the work of selling new people (4)

xx years have passed. Looking back carefully, I have been in the company for more than X months. During these X months, I have gained a certain understanding of xx industry and industry customers through my own efforts. Although I have no intention to the customer, I also know some information about the customer, the customer's job structure, and the way of purchasing instruments, and I have gradually realized and understood from my previous ignorance of communication. As a salesman, I think it is necessary for me to summarize my work in xx years.

I. Shortcomings and Shortcomings

Looking back on the sales work in the past X months, I realized that my progress was a little slow compared with other salespeople, so in order to keep up with the pace of the company, to better do the sales work, and to better complete the tasks assigned by the company in the new year, I realized my shortcomings and shortcomings based on my own situation. To sum up, it is generally manifested in the following aspects:

1. Because of my lack of experience and short working time in sales, I can't be as bold and active as other employees in my work. For customers with shallow intentions, my follow-up may not be timely enough. Therefore, in my future work, I must classify customers with different intentions and make records, so that I can grasp the speed of follow-up in time and prevent missing orders;

2. The handling of customer problems is not very positive and direct, which leads to many detours;

3. We should improve our activeness and exchange experiences with others. In our work and life, when communicating with others, the ways and methods of speaking need to be further improved.

4. Sales skills need to be strengthened, so in the future work, you must learn more from your colleagues and learn more about sales, hoping to improve your sales skills and ability.

With the summary of X months' internship in our company and the help of department leaders and colleagues, I have made some plans and arrangements for my work in the coming year, and my work plan for 2xx has gradually become clear. Let me talk about my specific understanding of the area in charge and the general situation of the area first.

second, the analysis of the situation in my own region

In fact, I knew nothing about this information before I started to contact the communication industry. After I entered the company, I divided the regions and began to take charge of xx, xx and xx. However, I don't know what these three terrains look like. After a simple phone call, customers have to answer them. Maybe I don't talk to customers on my own side. Sometimes I just talk about business with customers when I make phone calls, and I don't talk much about others, so the customer relationship is not so solid, and there are fewer customers who are willing to talk to you, but I know the general situation when I make more phone calls, so I won't be so blind at first and don't know what to tell customers.