Looking back on the course of this year, under the guidance and training of leaders at all levels, with the care and help of old comrades and colleagues, and under the influence of ** culture, I have gone from being ignorant to An understanding and young college graduate has gradually grown into a new-era employee in the ** family, and has successfully completed the transformation process from a student to a ** employee. During this year's internship, no matter which production department I was in, I came into contact with the front-line production workers at the most basic level of the power system. I learned a lot from them. Not only did I have basic knowledge of power systems and The practical operation skills at the production site, as well as their ** spirit of dedication, hard work, hard work, unity and cooperation, high-quality service, selfless dedication... these are simply a valuable asset that will benefit me throughout my life. wealth.

First, after systematic study of **'s strategy, I deeply feel that ** Company is a large central enterprise with excellent corporate culture and has built ** Company into a business-oriented, service-oriented, The basis for the strategic goals of integrated and modern domestic leading and internationally renowned enterprises. Before I joined the workforce, faced with the severe employment situation in our country, I thought that as long as I joined the workforce, did my job well, and solved the problem of food and clothing, I would be considered a qualified citizen. Through the education and training of new employees and the in-depth study of the company's strategy, I came into contact with the company's excellent corporate culture, which includes the company's purpose, mission, strategic goals, development ideas, theme image, corporate philosophy, etc. The management essence of ** Company, a Fortune 500 company, has sublimated my thoughts. Through studying specific examples and work experience, I deeply feel the responsibilities and obligations of ** people, and feel Recognizing the connotation of the ** policy of "taking the initiative to assume social responsibilities and making every effort to provide electricity", continuing to study and practice ** culture in depth is an important part of my future work.

Second, during my internship, through contact with front-line electric power workers in grassroots production, I felt that their spirit of dedication and love for their jobs is worth learning. The spirit of dedication and love for work is ubiquitous. It is reflected in line workers crossing mountains and ridges, fighting against the sun, wind and snow to ensure the smooth flow of transmission lines; it is reflected in substation operation operators who monitor day and night and repeat cautious operations to ensure the safe operation of the power grid; it is reflected in the It is reflected in the bright lights that the designers turn on every night, working overtime to carry out engineering design to speed up the pace of power grid construction; it is reflected in the smiling faces of the employees of the electric power customer service center who sincerely serve thousands of users. It is a small fire in my heart that illuminates my understanding of work and arouses my enthusiasm for work. Now I think back to the practice of following the line workers over the mountains and exposed to the scorching sun many times in September of **. At noon, I was so hungry that I was growling in the mountains, but the electric workers were still working sweating profusely in the scorching sun above their heads. They didn’t complain at all. Because this is one of the most ordinary working scenes for electric power workers. At that moment, for the first time, I was deeply moved by their dedication and love for their jobs, which made me realize what work is, what tasks are, and what responsibilities are. Later, I felt the same emotion in all the teams in other production departments. Especially in the electric power customer service center, facing the payment of electricity bills and the expansion of the electricity industry for tens of thousands of residents, several electric power employees had no holidays or weekends throughout the year. During my shift work, I was often busy all morning and even forgot to drink water. This made me realize that loving work and taking work seriously is actually a very sacred and beautiful thing. Electric power workers embody a kind of Especially beautiful. The spirit of dedication and love for work will be a valuable asset that I will never use in my life. I will carry it forward and inherit it in any job in the future.

Thirdly, through this year's rotation internship, I feel that learning will be a lifelong topic for me. How to apply the theoretical knowledge I learned in school to my work, and to find and fill in the gaps, and to learn unfamiliar electrical professional knowledge, this is a problem I have been studying. Since I majored in liberal arts, during the internship, I diligently learned the professional skills and knowledge related to electricity in every department and team I went to. I believe that learning is a lifelong career. "Learning at work, working while learning" has always been my The concept of persistence.

While following the line workers to the actual work on site, I learned a lot of basic knowledge about electric power facilities, got to know various types of poles, various components that make up the lines, etc.; at Longshan Substation, I learned a lot about the basic knowledge of electric power facilities through reviewing data and observing During the operation, the substation personnel learned about the composition and equipment of the substation, as well as the importance of "two votes and three systems", operational safety measures and various dangerous point prevention and control measures, etc.; in the design consulting company, through actual tracing and drawings, I learned the basic operation of CAD software, experienced the operation of the drawing machine and the entire process of design work; during the half-year internship at the Electric Power Customer Service Center, I carefully studied the basic knowledge of the power system in the book, as well as the acceptance of electricity business. With the professional skills and knowledge, we can answer most of the basic electricity usage questions from customers, and can handle basic business contact work on electricity usage. But the knowledge I want to master is far from enough. There is still a lot of knowledge and skills that need to be learned. To do a good job in the future, we need to work harder. Only by studying hard, studying deeply, and practicing more can we "become better" earlier. True knowledge emerges.”

Fourth, through one year of study and practice, I have seen that the spirit of unity and cooperation among electric power workers is the key to doing all kinds of work well. Unity is strength. This wise saying profoundly explains an important spirit in our work. No work can be done without everyone's cooperation. As the saying goes, "A drop of water cannot make an ocean, and a single tree cannot make a forest." As one of the world's top 500 companies, China Southern Power Grid Company requires the efforts of all people and a team with a comprehensive strategy. The concept briefly and comprehensively explains the necessity and importance of unity and cooperation. When we started our internship, we first learned and understood **’s strategy, felt **’s culture, and had a preliminary understanding of the team concept. Combined with my previous work in the school student union and my experience during the university’s internship in a famous company, I gained a deeper understanding. The importance of unity and collaboration. During this year's internship, I felt this harmonious spirit of unity in every department and team I went to, especially the grassroots production team. Many tasks require the cooperation of many people to complete, such as at the substation production site. In the actual switching operation, the substation operators must perform correct procedures such as voting and repeating before they can operate. It is this spirit of unity, cooperation and mutual support that encourages everyone to complete various tasks well.

Fifth, through this year of internship life, the awareness and spirit of high-quality service of the grassroots production team members are an example for me to learn from. Since I have been an intern at the Electric Power Customer Service Center for more than five months, I have a particularly deep understanding of high-quality services in the power supply industry. The customer service center is the window for electric power companies to face the public. The quality of window services directly affects the image of electric power companies. In actual work, facing all kinds of different electricity customers, I always strengthen my awareness of quality service and keep in mind The service concept of "never-ending service", smile, enthusiasm, and kindness are compulsory courses in my work. I also learn and practice at work how to better communicate with customers, how to answer customers' electricity problems more patiently, and how to face the problem of electricity usage. Dealing with customers who are emotional and do not speak politely are issues that I have never encountered in my previous studies at university. I remember that one day during my internship, when I was about to get off work at noon, I met a customer who had a lot of mood changes. She refused to cooperate with me to complete her application for power change without any reason, and she used fierce words from the beginning. I felt very aggrieved and indignant at the time because of the personal attack. However, as the "window" image of the power supply bureau, I did not argue with the customer and continued to communicate with her with a smile, careful words and a polite attitude. With the persuasion of colleagues and me, her mood gradually improved, and she finally completed the business successfully and left with a smile on her face. After she left, I finally shed tears of grievance. There are many similar examples in the customer service center. The employees of this center are willing to be the window image of the electric power company. They work hard to implement the concept of high-quality service and complete various tasks excellently. During my internship, I have been working hard to shape my role, hone my character, and take things seriously no matter how big or small they are. **The company's service concept of "never-ending service" will benefit me a lot.

There is a saying in the Analects of Confucius: "Learn and practice as time goes by, it is not easy to explain." It is very beneficial for me to always stop and look back and summarize experiences and lessons on the way forward.

The past year was the first year of my growth. I would like to express my special thanks to all my leaders and colleagues for their guidance and help. I am currently working as an intern in the front-line production team at the grassroots level - the Electric Power Customer Service Center. I love my position. , I love my job. Only by taking root in the grassroots team can I learn the essence of the work of the electric power enterprise. In the future work, I will seriously sum up my experience, strengthen the study of professional skills, always maintain a positive attitude, and strive to be a qualified , excellent ** employees contribute their own strength to the development of the enterprise.