It can even be said that it is a good thing. The famous American futurist Naisbitt once pointed out: "The competition in the future is the competition of management. The focus of the competition lies
It can even be said that it is a good thing. The famous American futurist Naisbitt once pointed out: "The competition in the future is the competition of management. The focus of the competition lies in the effective communication between team members of each social organization and its external organizations." Effective communication between management and the managed Communication is the essence of any management art. Next, Mr. Hu Yifu will introduce two connotations of 70 to you: The first 70 refers to the managers of the enterprise. In fact, 70 of the time is spent on communication. Meetings, negotiations, conversations, and reporting are the most common forms of communication. Writing reports is actually a form of written communication. Various external visits and appointments are also forms of communication, so 70% of the time is spent on communication. . The second 70 means that 70% of the problems in the enterprise are caused by communication barriers. For example, the common problems of low efficiency in enterprises are often caused by people not communicating or not knowing how to communicate when there is a problem or something. In addition, the problems of poor execution and low leadership in enterprises are ultimately related to the lack of communication skills. These two 70 powerfully explain the importance of management communication in improving the performance of an organization. It is impossible for people in an enterprise not to communicate, and even silence conveys an attitude of the organization. To solve this problem, Mr. Hu Yifu suggested that corporate teams establish multiple institutionalized formal channels to ensure that every employee can speak out and maintain efficient and good communication. "The road of speaking out loud" establishes a complete communication mechanism, strengthens communication among team employees, and adopts an open communication policy. Employees can choose different communication methods to express their opinions according to their personal circumstances. In the above part, we talked about many foreign cases and stories, but the communication between Chinese enterprises and Chinese people must have certain characteristics and differences. For example, the Chinese people have advocated "say what you have to say directly" since ancient times. It’s just that we know “the right time, the right place, the right person, and the right thing” and “appropriately adjust the degree of speaking out.” Therefore, we put forward the principle of "only speak three points when meeting people", and consider it through the standard of "talking briefly but not speaking deeply", so as to achieve the point of "talking to people about everything". If we say that "traditional" people only speak a few words when meeting people, "modern" is just "no matter what, if you have something to say, you must say it directly." So, the difference between tradition and modernity is almost limited to "maturity" and "shallowness", and has nothing to do with whether it is progress or not. How can we blindly oppose tradition and admire modernity? On the other hand, "modern" people "have their say directly" If it is said that "it is also necessary to appropriately adapt to the situation to grasp the sense of proportion", what is the difference between it and "tradition"? Could it be that "people who do not understand traditional principles translate what they think the West has but we do not have, and it becomes modern" "? Modern society is full of people who "know the east but not the west" or "know the west but not the east". How can we communicate the cultures of the east and the west? People all over the world want to speak directly. However, due to differences in local customs and customs, different communication methods arise. This is due to differences in national character. Chinese people like to be free and unfettered, and of course they like to speak out. However, there are too many cases of "speaking first, dying first", which makes us deeply understand the principle of "trouble comes from the mouth"; therefore, we advocate "being cautious in speaking" and achieving "when there is a time to speak directly, of course there should be a time when there is a truth to speak; There should be no time to speak directly, and of course there should be no "middle way" realm of "speaking directly", which forms the communication skills of the Chinese people.