2. There are two most important points in the strategy: one is to cultivate core competence, and the other is to integrate resources.
3. Management will not produce benefits. Management must cost money. Management will only produce efficiency and get the most constant quality. All management must rely on constant quality, which comes from the stability of the most basic employees. Therefore, when you do management innovation, you must think about whether it hurts your employees.
4. How to improve the quality of ordinary employees: continuous competition, on-the-job study, study and reward system. Just two words for young employees: opportunity and treatment; To build a platform for capable people, whether capable people are capable or not depends on the boss's ability to build a platform.
5. knowledge changes fate, that's right. But knowledge must be transformed into ability to change fate.
6. The most successful part of an insurance company is to stimulate the passion of its employees. Today's competitors must be young, and youth refers to people's mentality.
7. Treat customers like God, but Chinese people don't believe in God. Treat customers like family members, but Chinese people are actually not good to their families. They always yell at each other, as if it doesn't matter if they offend the closest people. Who is the best person in China? To friends. Therefore, it is only right to treat customers like friends.