1, the USB flash drive belongs to computer peripherals, and the three guarantees are implemented according to the computer three guarantees, and the three guarantees period is 1 year.
2. During the three-guarantee period, you should repair this USB flash drive by the manufacturer according to the three-guarantee regulations. If the manufacturer can't repair it, according to Article 25, the seller shall return it or exchange it.
If the other party doesn't replace or repair, and doesn't assume the responsibility of three guarantees, you can call 123 15 to complain to the consumer association or 12365 to complain to the Bureau of Quality and Technical Supervision, which will help you solve it.
Legal basis;
Provisions on Responsibility for Repair, Replacement and Return of Microcomputer Commodities
/cpaqjcpzldb/sbzd/2006 10/t 2006 1030 _ 20846 . htm
Twenty-fifth sellers in accordance with the provisions of the consumer returns, exchange, which belongs to the responsibility of producers and suppliers, according to the law to recover from the responsible producers and suppliers, or according to the purchase and sale contract; If it is the responsibility of the repairer, it shall claim compensation from the repairer according to law, or deal with it according to the repair agency contract or agreement. If the producer or supplier is responsible for the repairer after compensation, it shall claim compensation from the repairer according to law, or deal with it according to the repair agency contract or agreement.
Twenty-ninth consumers and sellers, repairers, producers on the issue of three guarantees, you can apply to the consumer association and other consumer organizations for mediation, the relevant organizations should actively accept.
Article 30 If a seller, repairer or producer fails to implement the Three Guarantees in accordance with the provisions of these Regulations, the consumer may appeal to the appeal agency of the product quality supervision and management department, and the appeal agency shall order it to deal with it in accordance with the Three Guarantees.
Where a seller, repairer or producer intentionally delays or unreasonably refuses the request of a consumer for repair, replacement or return, the product quality supervision and management department shall punish it and make an announcement.
My answer is for your reference.
Safeguarding rights is "practical"
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