Professional qualities
Professional qualities actually require our attention in many aspects in the workplace. Not only do we need to do our job well, there are many other things. Places can also reflect the qualities of a professional. Let’s learn about the qualities that a profession should have. Professional qualities 1
1. Professional image
Including professional attire, business etiquette, etc. This will most directly reflect a person's professional quality, which can be briefly summarized as decent manners, generous appearance, and gentle conversation.
2. Time concept
A person who has no time concept will make people have no sense of trust. You must pay attention to the following aspects:
Observe working hours and meetings. Time, time agreed with people from other companies.
You should arrive at work about five minutes earlier than the time set by the company. Use these few minutes to stabilize your mood and prepare to meet the challenges of the day's work.
Avoid small talk during working hours. Small talk can only make people feel that you are lazy or do not take your work seriously. In addition, small talk will also affect other people's work and cause other people's resentment.
Before leaving get off work, make sure to tidy up your desktop, archive important documents, and confirm your work for the next day. In addition, if you are the last one to leave the office, you should check the lights, air conditioner, power supply, and keys before leaving.
When you are unable to go to work on time, if you know it the day before, you should explain it to your boss in advance to obtain understanding; if you encounter unforeseen unexpected circumstances, it is best to call your boss or colleagues before going to work. .
Work needs may require you to extend your working hours. For example, working overtime at the company to complete a project; reading and thinking on the weekends to clarify work ideas; contacting friends in spare time to obtain information. In short, everything you do can make you more competent in the company and thus consolidate your position.
3. Role cognition
Don’t blindly follow your boss’s decisions. If you have different opinions, you should frankly state your views and opinions. Even if it is not adopted, we should not criticize or resist, but adapt and cooperate, and implement it to the letter.
4. Communicate effectively and respond promptly
Know how to face different communication objects, choose appropriate communication methods, and understand the basic elements of communication: expression , listening, feedback.
In terms of communicating with supervisors, you should take the initiative to communicate with supervisors and superiors on next work plans, especially work ideas, in order to unify ideas and improve efficiency. In addition, know how to respond to orders - after completing the work tasks assigned by the superior, you should report the work results to the superior instead of passively waiting for the superior's intervention.
In terms of internal communication, when advancing some work, maintain communication with personnel from relevant departments within the company in order to obtain support.
In terms of external communication, proactively contact customers and promptly convey feedback to managers or relevant colleagues.
Regarding work arrangements and work communication, especially in the form of non-face-to-face (MAIL), a reply should be given as soon as possible to indicate receipt of the information and inform the next step of the plan. If necessary, also copy relevant personnel. This is a reflection of efficiency and respect for working partners.
5. Pay attention to principles and avoid emotions
When dealing with conflicts at work, you should control your emotions and apply the principle of treating the matter not the person. "Good-faith conflict is good"!
6. Colleague interactions and teamwork
Simplify relationships and avoid right and wrong. Position the relationship between colleagues as working partners and do not let personal feelings affect the working relationship. Able to find a suitable role in the team, work with other members to make their greatest contribution to team development, and achieve team goals.
7. Overall concept
Each department and each position in the company has its own department and job responsibilities, but there are always some emergencies that cannot be clearly divided into departments or positions. Personally, these things are often more urgent or important.
As a professional, you should actively handle these matters from the perspective of safeguarding the interests of the company. Regardless of success or failure, this spirit of facing difficulties will also make everyone recognize you. In addition, taking on difficult tasks is a rare opportunity to hone your abilities. You may feel pain in the process of completing the task, but pain will only make you mature.
8. Cost awareness
For the benefit of the company, consider work efficiency and reduce costs when doing things. For example, use the "8/2" rule to seize key events and invest resources.
9. Psychological quality
In the face of setbacks, gaps, failures, and denials at work, be able to adjust yourself and maintain a balanced mentality. "Neither humble nor arrogant, neither flattered nor humiliated."
10. Professional skills
These skills can not only reflect professional attitude, but also reflect professional and professional image in specific ways of thinking about problems and work behaviors, thereby improving everyone's Personal productivity (performance). These skills include: time management ability, effective communication ability, customer satisfaction and service ability, problem analysis and problem solving ability, etc.
11. Adaptability
Understand the inconsistency between personal and company values ??and be able to find a balance. Able to quickly adapt to the environment and changes, and constantly innovate and improve themselves. Prepare for a rainy day, take nip in the bud, and have a strong sense of crisis.
12. Professional ethics
Integrity and integrity, focusing on professional image and industry reputation. "Do things in a disciplined manner and be an upright person." Avoid "professional corruption" - buyers ask for kickbacks and ignore product quality; salespeople run orders without permission and line their own pockets; warehouse managers take advantage of others; administrative management seeks small favors,,,,,,,
13. Work and life
Be good at separating work and life, and do not bring negative emotions from life to work, nor do work pressure affect the quality of life.
Basic qualities of professionals
1. Strengthen learning, grasp the center, rather be refined than miscellaneous, specialized rather than numerous, be careful and meticulous, and explore seriously
2. Work hard, be planned, focused, organized, directional, and responsible
3. The integration of learning and doing requires attention to time and space conditions to make it suitable.
4. We must pay attention to self-examination and sorting out ourselves, and we must have an ideological mentality of development and creation
5. We must fight against all incorrect ideologies of our own and others, and we must fight resolutely in principle and fight to the end.
6. Appropriately develop your own strengths and specifically correct your shortcomings
7. Never isolate yourself from the group and society, learn from the society and help them pay attention, research, and observe discipline , Advocate harmony
8. Maintain a sound body and maintain a reasonable and regular life, because this is our material foundation
9. Learn etiquette, pursue love, and create gratitude
The work quality of professionals
1. Report the work and the results
Don’t tell your boss how hard the work process is and how difficult it is for you! The boss doesn’t Silly, otherwise I wouldn’t be where I am today. The boss likes people who work with ease. You must give the results to the boss. Results thinking is the first thought.
2. Ask for instructions on the work plan
Don’t let the boss do the quiz questions, but let the boss do the multiple-choice questions. When asking for instructions, be sure to give your boss at least two options and express your opinions.
3. Summarize the work and talk about the process
When summarizing the work, you should describe the process. Not only the sequence and logic should be clear, but also the key points, mistakes and reflection points in the process should be identified.
IV. When assigning work, talk about standards
When work is assigned, there will be assessment. For assessment, work standards must be established. Otherwise, subordinates will not know how to do it and what level of achievement is most appropriate. . Standards both establish norms and delineate work boundaries.
5. Care about the subordinates’ questioning process
To care about your subordinates, you must listen to their questions and ask them to explain them in more detail and better. Caring for subordinates means caring about details and clarifying the points and aspects that impress subordinates.
6. Be ethical in handing over work
Hand over the experience and lessons gained in the work to the successor without reservation, classify the completed and unfinished work one by one, and do not set up obstacles. , enabling them to quickly enter their work roles. Competencies required by the profession 2
If your professionalism is not high, you will not be able to fly high no matter what you do
1. “Do I know etiquette?”
Confucius said: “ "If you don't learn etiquette, you can't stand up." How can you be a human being if you don't learn etiquette? We understand this truth, but in daily interactions we often overlook some small details, which makes the other party feel "rude".
For example: Not responding to phone calls or text messages. Many people always use "didn't see it" or "no time" as reasons for not ending calls and letters from others. Although, the other party will not respond if they don't respond. You have your own ideas and freedom, but from a "propriety" perspective, this is not advisable. Another example: Some people think that "being concise and concise" is to prove their neat and concise style, but it is not the case. If Frank is so short that he can't even express his meaning clearly, isn't this an act of focusing on one thing and losing the other?
In addition, in writing, many young friends also like to use Internet language, which is understandable, but what can I say if the words do not convey the meaning, are disrespectful, and are neither big nor small? Especially if you dare to use "you" but don't know how to use "you" when sending messages to elders you've met for the first time, how will others recognize that you are polite? Why would I want to associate with you and help you?
Speaking of which, I have to mention those people who always want to be the "boss" or "boss" in the industry or company. From a psychological point of view, it is often because of this subconscious existence that it is easy to behave "rudely" in interpersonal interactions. For example, they show "indifference" to people they think are inferior to themselves or have a lower position than themselves, and even think that others should be polite and courteous to them.
On the other hand, some people also believe that being polite and respectful to others means denying their own "coolness", always pretending to be disdainful when facing others, and being rude and disrespectful in everything they say and do. It has to be said that this kind of thinking is really harmful to people. It should be noted that a true gentleman is a polite and virtuous person, a person who knows etiquette and words is truly powerful, and reciprocity is the basis of communication.
The Soviet Ukrainian writer Gonchar once said, "Courtesy is the easiest thing to do and the most precious thing." Foreigners can still understand the meaning of "courtesy". As a country of etiquette, we How far can the people do it? There are many ways to "know etiquette", and we still need to continue to learn and cultivate them.
2. "Am I trustworthy?"
There are countless mottos about "credibility" at all times and in all countries, as well as stories about "keeping trust". Too many to mention. The saying "Once a word is spoken, it is hard to follow" is an important quality that we men should have. Shakespeare once said, "Losing integrity is the same as destroying yourself by your enemy." This is a famous saying that makes us realize how important credit is. However, how much of this quality do we people in the beauty industry actually have?
Some people say that “there are too many people who cheat in the beauty industry.” They “fool” agents from manufacturers, agents “fool” stores, and stores “fool” customers; they “fool” traders and traders from bosses. "Fooling" employees, employees "fooling" customers... This statement and the result of a vicious circle make me, who is also in the beauty industry, feel ashamed.
But if you think about it, this argument is not unfounded.
In this regard, I would like to reflect on ourselves with all the people in the beauty industry. It is defined as "fooling". What have we done wrong and what are the reasons? From what I see, are we having problems with our commitment and credibility, and hurting other people's hearts? Isn’t it true that “words must be true and deeds must bear fruit”?
I would like to say that most of us in the beauty industry are still trustworthy, but in daily work, it is not uncommon for people to lack trustworthiness. Those who promised employees wages and commissions did not get the cash; those who promised the boss's performance did not get the cash; those who promised the agent's delivery date, distribution, and support did not get the cash; those who promised suppliers and service providers payment time Failure to deliver on results; failure to deliver product results promised to customers, etc., are not non-existent.
Speaking of credit, by the way, I would like to mention the issues of "punctuality" and "keeping promises". Zhuangzi during the Warring States Period included an evaluation of "punctuality and trustworthiness" in his "Nine Strategies" for selecting talents - "Be anxious to wait and see what is true", that is, hastily make an appointment with the person to be inspected. , to observe his degree of trustworthiness. In ancient times, transportation was underdeveloped, so "being in a hurry" and then seeing whether he can make the appointment on time is a way to test a person's credit.
However, in the workplace, many friends ignore "punctuality", for example: failing to arrive on time or rescheduling the appointment time; failing to complete the appointment on time and not explaining... These seemingly "minor problems" have greatly affected your integrity. Just imagine how the other party would trust you or entrust you with important responsibilities?
I would like to ask, do we sometimes talk too freely? For the sake of temporary interests or needs, we talk casually first and talk about anything later? Is it because the spirit of the contract is too lacking and it is just an empty document? Are you ignoring what you said and promised? If so, how can we go far and fly high? In the workplace, only by being honest with others can you last a long time; it is not unreasonable for business ethics to reward trust. Those who help others, believe in them!
3. "Am I humble?"
I remember there was a slogan in my elementary school classroom, and it would never be changed no matter what the content was. It is a sentence that everyone is familiar with, from Mr. Mao Zedong: "Humility makes people progress, pride makes people fall behind." Also, in our middle school Chinese textbooks, there is a sentence from "The Analects of Confucius" that "fullness causes harm, modesty benefits." , which all shows a well-known truth and an admonition - to be humble in life and work.
How humility can make people progress, be promoted, gain popularity, gain benefits... I won’t go into details.
Everyone in the beauty industry loves to learn, which is worthy of recognition and we are proud of. From the perspective of learning, in addition to swimming in the ocean of knowledge and improving one's abilities and cultivation through what one sees and encounters at work, what people in the beauty industry love most is through "participating in training", "listening to lectures", "Participating in activities and meetings" to learn is a good thing, and it is also a sign of humility. But two examples of immodesty emerged from this.
First, from the “teacher” perspective, some teachers in the beauty industry over-package, exaggerate, and are arrogant in order to “sell” their courses, and some even plagiarize other people’s courses and models. To call it originality is a loss of humility. Second, from the "student" level, some students think they understand after listening to the class, and no longer listen to other people's suggestions, and even educate others in the tone of "teacher".
This is not only a sign of immodesty, but also an obstacle to the development of the company. Especially after some bosses come back from the class, they question the suggestions, ideas, and plans of the company's employees. As a result, It will inevitably lead to "one leaf blinding one's eyes, not seeing Mount Tai" and "people betraying their relatives and alienating them".
As the saying goes, "There are people outside the world, and there is a sky outside the world" and "There is no limit to the sea of ??learning." The more mature the rice ears are, the more they know how to bend down, and the smarter the boss is, the more they know how to gather the wisdom of everyone. . Live and learn, humility is a lifelong practice.
4. "Am I grateful?"
"I came from accident, like a piece of dust. Who can see my fragility and where I come from?" , where does love go, who will call me at the next moment.
Although the world is wide, this road is difficult to walk. I have seen all the ups and downs in this world. How much love I still have, how much tears I still have, I want God to know that I will not admit defeat. A grateful heart, thank you for being with me throughout my life, giving me the courage to be myself. A grateful heart, thank you for your destiny, I will cherish it even when the flowers bloom and fall. ”
I heard this song during a training session when I first joined the beauty industry. I was moved by it when I first listened to it. I knew how difficult it was for people in the beauty industry, and I also realized Gratitude is so important to each of us.
Gratitude is an eternal topic, and it is a way to calm the soul, encourage ourselves, and give back to others. In the workplace, we must know how to be grateful to our bosses and others. Be grateful to colleagues, customers, and setbacks...
In the past few years, during talent evaluations, what I have heard the most is: "Whatever I do, my performance improves...", "Whatever the boss doesn't do... Okay...", "He can't do it no matter what..." I was thinking: "Is the company's performance all due to you alone? "Without the help and dedication of your boss, superiors and subordinates, and without this platform, what can you do? Besides, it is also because of this job that you have the income to live for a while.
On the other hand, When chatting with some bosses, I will also hear: "This employee is not good...", "If he was not in charge, how would the company's performance be..." I also wonder: "Is it possible that all the mistakes are his alone?" ? ”, “Isn’t there no merit, and isn’t hard work a reward? ”, “Without the presence and dedication of employees, can you survive alone? ”
People are always used to affirming themselves and denying others, always used to thinking that only they are giving and others are not. The enterprise is an organic combination, gains and losses, successes and failures, all must be grateful. Let us learn to be grateful for the people and things around you!
As I write this, I unconsciously realize that I still do not do enough, and my own quality still needs to be continuously improved. It is a drop in the ocean of literacy, just to inspire everyone to think deeply about professional literacy. Please forgive me if I make any mistakes or make mistakes today. Let us learn from each other and jointly create "messengers who spread beauty." "Let's go! Competencies 3 that the profession should have
College students' resumes should reflect professional qualities
In the context of the severe employment environment, many college students have also had a clear understanding of this. "Since you can't find a good job for the time being, you should take this time to improve your abilities and skills," a fresh graduate from Suzhou University of Science and Technology told reporters. During the reporter's survey, he was delighted to find that 75.7 The graduates of Jiangsu University are currently participating in various on-campus practices and pre-employment training to actively recharge themselves.
In the pre-employment training, there is a question about how to fill out an application that will impress the employer. Resumes are considered “a bit difficult” by many students.
In response to this situation, a human capital improvement center in Suzhou also recently selected 293 resumes from Suzhou University graduates, one by one. Analysis. It was found that the resumes of 52 and 9 had obvious problems such as loose production and non-standard format. The resumes of 33 and 1 were like a running account, without any focus and lack of professionalism.
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Teacher Ling, who has been engaged in the employment of college students for a long time, told reporters: “A resume is the first stepping stone for college students to enter the workplace. The quality of your resume is an important criterion for corporate HR to decide whether to give you an interview opportunity when screening talents. However, what many of our college students don’t know is that the average time it takes HR in a general company to read a resume is only 15 seconds! And once the company encounters the busy recruitment season, many resumes will be closed by HR within 5 seconds of opening. ”
To this end, the reporter consulted a professional organization. The staff told the reporter that on the one hand, resume writing is professional, and on the other hand, college students also need to take the initiative to understand the rules of corporate HR screening resumes. The resume process can be targeted. At the same time, three suggestions are put forward: the resume should reflect professionalism and avoid low-level mistakes; the resume information should be based on the rules of the company's HR screening resumes; improve professional quality and improve the content of the resume.