What are the methods for adjusting the mentality in sales?
What are the methods for adjusting the mentality in sales? Sales is a very common job. To do sales, you need not only good eloquence but also a good mentality, because you face all kinds of customers. Now I will share with you some methods for adjusting your mentality in sales? What are some ways to adjust sales mentality? 1
1. Don’t care too much about face
Some salesmen are too concerned about face when doing business, and are afraid of being embarrassed; afraid of being laughed at and looked down upon; Not being confident is not good. The old man said: If you are afraid of embarrassment, you will lose face; if you are not afraid of embarrassment, you will save face.
When talking about business and finding customers, regardless of strength, profit is fundamental. When your mentality is good and you are confident, why can't your business succeed? When you are blamed by customers or criticized by your boss at work, you should not feel embarrassed. Being blamed and criticized is an opportunity for you to make progress. Those who teach me evil are my teachers, and those who teach me good are my thieves. The ancients have long said this.
2. Don’t pay too much attention to gains and losses
Often we talk about business and pay too much attention to the results. In the end, the negotiation failed. When talking about business, you must first recommend yourself. If your customers don't trust you, then how can there be business? If you do the process well first, the result will be good. Without the process, how can there be a good result? The same is true at work. If you pay too much attention to the quality of treatment, you will not do your job well. Once the work is done, everything will be fine.
3. Don’t be emotional
Don’t treat your work with too many emotions. If you have more emotions, you will have fewer principles. Don't shrink back when you encounter difficulties at work, be strong and understand that difficulties are only temporary. Once you are dissatisfied with your job, you will want to find another job. Once you are dissatisfied, it will be difficult to be satisfied.
If you go through this cycle, you will become a migratory bird and will never become an eagle. You should not be too emotional in life. You must always have a peaceful mind and be able to "not be surprised when something happens suddenly, and not be afraid when something happens without reason." Moreover, once a person becomes emotional, all abilities cannot be used normally, which will naturally affect work.
4. Be tolerant towards life and people
The ancients said: A gentleman is magnanimous, but a villain is compassionate. A gentleman is magnanimous and broad-minded, and does not care about small things. If you care too much about others and care too much, you will have too many sorrows and troubles; if you are too demanding and too demanding in life, you will not be happy. If you are more tolerant towards life and people, maybe the world will become bigger!
5. Think from a different perspective
In business negotiations, if you learn to consider issues from the customer's perspective, you will be able to analyze the customer's psychology. If you know yourself and the enemy, you will be victorious in every battle; at work, , learn to consider issues from the perspective of your boss and the company, and you will be able to thoroughly understand company policies, which is conducive to business development; in life, learn to consider issues from the perspective of your friends, "Don't do to others what you don't want others to do to you." "Be considerate", make good friends, and have empathy, your mentality will become clearer. What are the methods for sales to adjust their mentality 2
Reasons for failure in sales interviews
1. Unclear goals:
The first question asked by the taxi driver What is it? It’s just asking where you want to go. If you don’t know where you want to go, no matter how good the driver’s skills are or how familiar the route is, they won’t be able to take you there. Many people don’t know what they really want? Don’t know where their goals are?
People who have no goals in this world must work for people who have goals. Without a goal, you have no power to act, and no one else can help you.
2. Unprofessional image:
Don’t know the importance of image. Successful people do not believe that they will succeed, but believe that they have already succeeded.
Before you succeed, you must dress yourself up like a successful person.
The reason why many people in this world are unsuccessful is because they don’t look like successful people——Robert Ponte
Dress for success, dress for victory dress up.
3. Positioning error:
Positioning determines status. Without positioning, there is no status. Your positioning determines your mentality of doing things. I often give some advice to companies When employees undergo training, they often think of themselves as part-time workers and ignore things that have nothing to do with them. Of course, a migrant worker only does what a migrant worker does, and he looks like a migrant worker, so it is natural that he will give you the wages of a migrant worker. Whether you are a boss or a part-time worker is up to you. It's up to you whether you want people to respect you or look down on you.
4. Conflicting values:
This problem exists with 80% of people because they don’t know what is important to them. People with contradictory values ??have one foot on the accelerator and one foot on the brake. They are always internally consumed, and their lives are consumed by their own struggles. People with conflicting values ??are often slow to make decisions, and even good opportunities will be lost in their hesitation. It is difficult to explain clearly in one or two sentences about values. Below we have professional courses for guidance.
5. There is no life coach:
All world champions on the sports field are taught by coaches. Yes, you will grow faster if you have a famous teacher to guide you. Reading thousands of books is not as good as traveling thousands of miles; traveling thousands of miles is not as good as reading people; reading countless people is not as good as having an expert to guide you. There is a famous saying: Go your own way and let others say it! It is better to follow the footsteps of successful people than to go your own way. There are three ways to learn: learn from books, learn from practice, and learn from successful people.
Maybe you can’t completely copy other people’s experiences, but at least there are many things you can learn from. Success always follows a pattern. If you have a good mentor, your career will take fewer detours and shorten your struggle.
6. Negative neural chain:
Successful people look at goals, ordinary people look at obstacles! Most ordinary people who have not received professional training have negative neural chains. There are 99 % chance they will also see 1% difficulty. The same goes for society. Most of the news you see reports negative news.
Successful people look for methods, ordinary people look for reasons.
Tips for telephone sales interviews
1. Appropriate academic qualifications. Too high an academic qualification will make this position very unstable, and talents who have just been trained will change jobs. Of course, too low will also lower your company's image.
2. Have an indomitable spirit. As a telemarketer, you must be mentally prepared that 67 out of 100 calls may be invalid (our global telephone sales effectiveness rate is 33 %), so overcoming one's own frustration is a very important quality.
3. Girls who speak clearly are more likely to win over customers.
4. Have a strong sense of responsibility.
The above telephone interview is for telephone sales. The two answering methods seem to be opposite on the surface, but this exactly reflects the diversity of answers to sales interview questions. From this simple interview, we can know , for this examiner, what he wants is not the real so-called correct answer. In fact, it doesn't matter if the answer is fax, web, 114, etc. What matters is whether he or she can quickly find the answer when he or she encounters a problem.
Two absolutely practical "interview questions"
1. How did you find your summer job?
All employers require fresh graduates with work experience. Graduates are unanimously positive, no matter what kind of work they have been involved in. The person in charge of an employment service agency said: "People who have had work experience while studying are easy to get along with others. They will arrange their time better, be more pragmatic, and more mature. They have more in common with us." ”
Therefore, when you answer, you should add the following content: The enterprise is to create profits, and individuals should work more efficiently, abide by rules and disciplines, and do their best to complete the work. In short, no matter how small your summer job is, treat it as a corporate experience.
As far as specific questions are concerned, the examiner's questions are designed to ideally reflect your initiative, creativity and flexibility.
For example, you might say: "It was not easy to find a summer job in my small town, but I applied to every restaurant for a hospitality job, called the managers at each and made appointments for interviews, and ended up working at one of the best restaurants. I found a job in a well-known restaurant.
I first worked the afternoon shift. Later, because I was quick with my hands, accurate in accounting, and had a service level that satisfied customers, they quickly transferred me to the evening shift. I worked there for three summers, and when I left, I was responsible for training, managing the night shift, allocating tip income, and doing the closing and accounting in the evening. In short, this experience gave me an understanding of small business. And some of the most revolutionary mechanisms in the enterprise. ”
2. How do you design your career plan and plan your future career?
This is an interesting version of the following questions: “Where do you want to be in the next five years?” Almost all entry-level professionals fall into this trap and answer: “Management,” because they think it demonstrates their ambition.
This is a cliché answer that immediately triggers a series of questions that most recent graduates cannot answer: What is the definition of management? What are the basic responsibilities of a manager? What field does a manager work in? The safest answer should first explain the professional direction you want to develop or progress in, and show your down-to-earth work attitude.
“My career plan is to be enterprising and do things that can integrate my energy and expertise into what my industry and my workplace need. Therefore, I hope that in the future, Over the course of a few years, becoming an inside professional with a clear understanding of my company, my industry, my biggest challenges, and where my opportunities lie should be clear to me.” Something like this. Your responses will put you far above your peers.