1, welcome etiquette

When greeting guests, you should usually say? Hello, welcome. Would you please come in? Equal word. There are a series of subtle body language etiquette when guiding guests. Polite service and clear guiding gestures will make guests feel more cordial. Welcome and guide have standard etiquette gestures, hands are not completely open, jaws are slightly close together, and hands are usually placed at the waist.

In the process of guidance, the standard etiquette for women is to fold their arms inward and then push the fingertips upward? Please go in? It looks beautiful; Men should show gentlemanly manners, exaggerate gestures and push their hands outward. At the same time, the standing posture should be standard and the body should not be tilted.

Guide the guests upstairs, raise your hands and look at the direction of your fingers. Then pull it back and explain to the guests the floor you are going to, the direction you are going to, or the elevator you are taking. The etiquette movements of the guide should be complete, graceful in manners and pleasant in voice, which makes people feel the inner spirit and enthusiasm of the guide. This will make the guests feel good.

2. Preside over the etiquette of the conference room.

When guiding people to sit down, we should pay attention to the coordination of gestures and eyes, and at the same time observe the guest's reaction. For example, fixing seats for guests. After the explanation, use gestures to guide, pause at a fixed position, and observe whether the guests understand. This process embodies the beauty of body language. At the same time? Would you please sit here? Waiting for honorific words.

3. Instructional etiquette when serving tea

Serving tea is also skillful, which requires proper guidance service or body language. It may be used in many occasions, such as inviting guests to sit down and discuss when they have tea. When serving tea to a guest, one situation is to put it on the table, and the other situation is that the customer will pick up the teacup conveniently. These processes need to pay attention to etiquette.

Do you have any tea? Bottom left, top right? The formula is: put the cup on the table with your right hand and put it on the table with your left hand. In this way, when the customer picks up the cup, it is also the bottom left and the top right, avoiding skin contact between two people. This is a subtle etiquette, but paying attention to details can avoid unnecessary embarrassment.

4. Farewell etiquette

Courtesy of seeing guests off is also very important. There are standard requirements for seeing guests off. You should use heartfelt honorifics, such as? Thank you for coming. Would you please go? . Also use body language to express gratitude, bow at a 30-degree angle to express heartfelt thanks, and then quickly straighten up and watch the guests leave.