1. It is a kind of nature to tell others about yourself; therefore, it is a kind of education to take seriously what others tell you about themselves. ——Goethe

2. One conversation with someone is often more enlightening than years of working behind closed doors. Thoughts must be generated in interactions with others and processed and expressed in solitude. ——Leo Tolstoy

3. A heart-to-heart conversation is a display of the soul. ——Wan Caverin

4. How well we communicate is not determined by how well we describe things, but by how well we are understood. ——Andrew S. Grove

5. Being unwilling to reason is stubbornness; not being able to reason is being a fool; not being able to reason is being a slave. ——Drummond

6. When you are thinking about what to say, act polite, because this will buy you time. ——Carol

7. Whenever possible, information should be passed directly from the sender to the recipient. ——Danlao L. Kirkpatrick

8. The so-called "early hearing" means "listening". ——Emerson

9. Everyone needs someone to talk to him openly and honestly. Although a person can be very heroic, he can also be very lonely. ——Hemingway

10. Asking for advice from anyone and describing your own pain will be a kind of happiness, which can be compared with the happiness of the unfortunate who crosses the hot desert and receives a drop of cold water from the sky. Compare. ——Stendhal

11. Be a good listener and encourage others to talk about themselves. ——Dale Carnegie

12. The most basic function of a manager is to develop and maintain a smooth communication channel. ——Barnard

13. An argument may be a shortcut between two hearts. ——Kahlil Gibran

14. Everyone knows that listening is important for communication. …but few organizations take care to listen to their employees and their customers. ——William Nichols

15. God gave humans one tongue and two ears so that we can hear twice as much from others as we can speak. ——Epictitas

16. The art of conversation is the art of listening and being listened to. ——Herzlit

17. The reason why some people have communication difficulties in real life is because they have forgotten an important principle: making others feel important. ——Dale Carnegie

18. The worse the news, the more effort should be used to communicate it. ——Andrew S. Grove

19. If you want to change your life, you must choose your words carefully, because these words can make you excited, enterprising and optimistic. ——(U.S.) Anthony Robbins

20. Excusing a fault often makes the fault appear particularly significant, just like using a piece of cloth to patch a small hole makes it appear bigger. ——Shakespeare

21. Many things are lost by not asking questions. ——Britain

22. Conversations, like compositions, have themes, drafts, levels, beginnings and ends, and must not be incoherent. ——Liang Shiqiu

23. It is rude to interrupt a fool to silence him, but it is cruel to let him continue talking. ——Franklin

24. Managers who are good at communication may also be good at hiding real problems. —— Collis Arglis

25. One must know what to say, one must know when to say it, one must know to whom to say it, one must know how to say it. ——Drucker, the father of modern management

26. Be careful of people who keep asking you to speak. ——Frank Maginni Hubbard

27. If you want to be a good conversationalist, be a good listener first. ——Dale Carnegie

28. We always focus on internal communication and forget about external communication with customers. ——McFarlin

29. If you are right, try to get the other person to agree with you gently and skillfully; if you are wrong, admit it quickly and enthusiastically. This is much more effective and fun than arguing for yourself.

——(U.S.) Carnegie