Everyone has their own opinions and difficulties, and you cannot replace the seller's handling methods with your own.

According to common sense and rules, refunds require returns. And if your comic is a set rather than a single copy, then you have to return some, keep some, and pay some. This is very difficult for the seller. It is difficult to accept;;; Besides, if you force yourself to keep one copy, this request, or suggestion, is reasonable for the seller to accept or not. If you were the seller, it would not be a good choice for you. . . If you are a seller, you can’t just give free shipping just because the buyer bought something worth hundreds of yuan, haha.

However, there is a problem with this matter, that is, Taobao considers the agreed statement made by the seller to be a promise, which is different from the treatment of the buyer. If the buyer says that he will never give a negative review, Taobao treats it as an opinion and not as a promise.

The seller promised to send you a replacement copy, but the promise was not fulfilled. Then don't try to take advantage of others. Such a request may seem reasonable to you, but may seem excessive to others. You can directly tell the seller that he has not reissued the product. This is a breach of promise, and breach of promise is illegal. This gives the seller space to think about solutions. . . I personally think that the most reasonable solution for the seller is to fulfill its promise and reissue it to you. Otherwise, based on the buyer's psychological state, of course, this does not mean that you are not good, he will immediately confirm that the receipt transaction is successful, and then initiate a breach of promise complaint through the complaint portal, and the two parties will change from negotiation to confrontation.

Girls, don’t always think about taking advantage. Nowadays, apart from selling counterfeit products, Taobao-supported products, and those with lots of brushes, the average small and medium-sized sellers can earn a few hundred yuan if you buy something. There are very few who work hard instead of fighting for the price. Those who can make hundreds or tens of dollars at a time, to use the famous saying of most sellers: Only a pig will care about you for 10 yuan. If you ask them to give you something else, it will feel like you are dying. The solution can be solved as long as both parties have a little understanding and some negotiation