1. Be a good listener and encourage others to talk about themselves. ——Dale Carnegie

2. The most ideal friends are people who admire each other in temperament, communicate with each other in spirit, are in tune with each other in world view, and have the same goal in career. ——Zhou Hanhui

3. Whenever possible, information should be passed directly from the sender to the recipient. ——Danlo L. Kirkpatrick

4. In the space age, the most important space is between the ears. ——Thomas J. Barlow

5. In conversation, judgment is more important than eloquence. ——Gracian

6. The worse the news, the more effort should be used to communicate it. ——Andrew S. Grove

7. A conversation with someone is often more enlightening than years of working behind closed doors. Thoughts must be generated in interactions with others and processed and expressed in solitude. ——Leo Tolstoy

8. Many secrets hidden in the heart are revealed through the eyes, not through the mouth. ——Emerson

9. Effective communication depends on the communicator’s full grasp of the topic, not the sweetness of the wording. —— Grove

10. Sometimes you have to remain silent so that others can hear you. —— Stanislaw J. Lieke