Civilized etiquette is the most basic moral code that human beings require to abide by in order to maintain the normal operation of society. It is gradually formed by people living together and interacting with each other for a long time, and Fixed in the form of customs, habits and traditions.

1. Etiquette is the most civilized etiquette poster that humans require everyone to abide by in order to maintain the normal operation of society

Civilized etiquette poster

Basic Moral norms are gradually formed by people living together and interacting with each other for a long time, and are fixed in the form of customs, habits and traditions. For individuals, it is an external manifestation of a person's ideological and moral level, cultural accomplishment, and communicative ability. For society, etiquette is a reflection of a country's social civilization, moral customs, and living habits. Paying attention to and carrying out etiquette education has become an important part of moral practice.

2. The content of etiquette education covers all aspects of social life. From the content point of view, it includes appearance, manners, expressions, clothing, conversation, dealing with others, etc.; from the object point of view, it includes personal etiquette, public place etiquette, hospitality and guest etiquette, table manners, gift etiquette, civilized interactions, etc. The behavioral norms in the process of interpersonal communication are called etiquette, and the expression of etiquette in speech and actions is called politeness. To strengthen moral practice, attention should be paid to etiquette, so that people can conduct interpersonal interactions based on the principles of "respect for others, self-discipline, moderation, and sincerity" and say goodbye to uncivilized words and deeds.

3. Etiquette, etiquette, and politeness are rich in content, but they have their own regularity. Its basic etiquette principles are: first, the principle of respecting others; second, the principle of self-discipline, that is, in the process of communication We must be self-restrained, prudent, proactive, voluntary, courteous to others, consistent in appearance, self-control, self-reflection, self-demand, self-examination, self-discipline, and not arrogant or duplicitous; the third is the principle of moderation, appropriateness and propriety; the fourth is sincerity The principle is to be sincere and treat others with sincerity, and not to act when the situation arises or to be inconsistent with words and deeds.

4. Civilized terms: 1. Hello! 2. Please sit down! 3. Excuse me? 4. Please wait! 5. Sorry! 6. Please forgive me! 7. I’m sorry! 8. It doesn’t matter! 9. You’re welcome! 10. Thank you! 11. Please don’t be anxious! 12. Sorry to keep you waiting. 13. Please tell me! 14. Please show your "XX Certificate". 15. I will try my best to help you. 16. Serving you is what I should do. 17. If you have anything you don’t understand, feel free to ask. 18. Maybe everyone picks up a piece of watermelon rind, and countless people do it, and the city will become tidy. 19. Thank you very much for your cooperation. 20. Hello, please speak.

1. Personal Etiquette

(1) Appearance

Appearance refers to a person’s appearance and is the appearance of a person’s spiritual outlook. A person's hygiene habits and clothing are closely related to the formation and maintenance of dignified and generous appearance

1. Hygiene: Cleanliness and hygiene are the key to beauty and the basic requirement of etiquette. No matter how good you look or how luxurious your clothes are, if your face is full of dirt and your body smells bad, it will definitely destroy a person's sense of beauty. Therefore, everyone should develop good hygiene habits, wash their face and feet before going to bed, brush their teeth in the morning and evening, and after meals, wash their hair and bathe frequently, and pay attention to grooming and changing clothes frequently. Don't "clean up" in front of others. For example, picking teeth, picking noses, picking earwax, manicuring nails, rubbing dirt, etc. These behaviors should be done away from others, otherwise, it is not only unsightly, but also disrespectful to others. Keep a certain distance when talking to others, don't speak too loudly, and don't spit at people's mouth.

2. Clothing: Clothing reflects a person’s cultural quality and aesthetic taste. Specifically speaking, it must be natural, appropriate, coordinated and generous, and must abide by certain established norms or principles. Clothing must not only adapt to one's own specific conditions, but also must always pay attention to the dressing requirements of the objective environment and occasion. That is, dressing should give priority to the three elements of time, place and purpose, and strive to be consistent with time in all aspects of dressing. , location, and purpose.

(2) Conversation

Conversation, as an art, is also an important part of personal etiquette.

1. Politeness: The attitude should be sincere and cordial; the volume of the voice should be appropriate, and the tone should be calm and steady; respect others.

2. Terms: honorifics, words that express respect and politeness. Such as "please", "thank you", "sorry" in daily use, the word "you" in the second person, etc. When we meet for the first time, it's called "Jiu Yang"; when we haven't seen you for a long time, it's called "Jiu no see"; when you ask for criticism, it's called "advice"; when you trouble others, it's called "bothering"; when you ask for convenience, it's called "borrowing light"; when you ask someone to do something for you, it's called "please", etc. We must work hard to raise people. It has become a habit to use honorifics. Nowadays, the polite language advocated in our country is ten words: "Hello", "Please", "Thank you", "Sorry", "Goodbye". These ten words embody the basics of speaking civility. Language form.

(3) Manners and manners

1. Conversation posture: Conversation posture often reflects a person's personality, cultivation and civilized qualities. Therefore, when talking, first of all. Both parties should look at each other and listen to each other, and should not look around, read books or newspapers, look tired, or yawn continuously. Otherwise, it will give the impression of being absent-minded, arrogant and unreasonable.

2. Standing posture: standing. It is the most basic human posture and a kind of static beauty. When standing, the body should be perpendicular to the ground, with the center of gravity on the two front feet, chest raised, abdomen drawn, head raised, and shoulders relaxed or relaxed. Cross your body in front of your body, look straight up, and smile. Do not bend your neck, slant your waist, or bend your legs when standing. In some formal occasions, it is not appropriate to put your hands in your pockets or cross them on your chest, and do not make small movements subconsciously. , which not only looks restrained and gives people a sense of lack of self-confidence, but also loses the dignity of etiquette.

3. Sitting posture: Sitting is also a dignified and graceful sitting posture, which will give people a sense of elegance and elegance. Stable, natural and generous beauty. The correct sitting posture should be: back straight and shoulders relaxed. Women should keep their knees together; men's knees can be spread apart, but not too wide, generally no more than shoulder width. The hands should be placed naturally on the knees. Or on the armrest of the chair. In formal occasions, you should sit gently and gently, and when you stand up, you should not sit up suddenly, which will cause the table and chairs to rattle and create an embarrassing atmosphere. No matter what kind of sitting posture, the upper body should be kept upright, such as As the ancients said, "Sit like a bell." If you stick to this, no matter how you change your body posture, it will be graceful and natural.

4. Walking posture: Walking is the main action in human life. Posture is a kind of dynamic beauty. "Walking like the wind" means walking on the water to describe a brisk and natural gait. The correct walking posture is: light and steady, with your chest upright, your head raised, your shoulders relaxed, and your eyes level. Smile and swing your arms naturally.