What is the job? It is a task arranged by God, a mission entrusted by God, a thing that occupies one third of our lives, a platform for self-sharing and honor, and a thing that needs a person to complete in his life. In the cycle of work and interest, it is not only the capital to settle down, but also a responsibility, a pursuit of faith and a higher level of satisfaction. Our knowledge, tenacity, determination, adaptability and coordination will be displayed on such a stage. Apart from work, no activity can provide such a high sense of accomplishment, an opportunity to express oneself, a personal mission and a reason to live. While working for others, we are also working for ourselves. While focusing on yourself, I can get a better living space at work and enjoy the satisfaction of being recognized by the society. Responsibility, loyalty and dedication will no longer be empty slogans. At work, no matter what you do, you should return to zero, empty yourself, take a learning attitude, and regard every task as a new beginning, a new experience and the door to success. This book is more from the perspective of employees, with profound humanistic care, and it is a starting point for strengthening corporate cohesion, establishing corporate culture, and making every employee move from excellent to excellent.
The bus is the beating pulse of a city. As a bus passenger, what we do is not only a job, but also a commitment to the people and society. Love-oriented, sincere service. The carriage is the window of a city, reflecting the new look of urban civilization and society. As a member of the public transport system, how to deal with the special problems of various service disputes at work is the basic skill that every public transport person has mastered. Only in this way can we serve the passengers better. "Hard work can be competent, and hard work can achieve Excellence." Keep this sentence in mind, in our ordinary post, treat every passenger sincerely with love, close the distance with passengers with smile and care, make the carriage as warm as home, and let "love" fill every corner of the carriage.
With the rapid development of social economy, public transportation is not only a convenience, but also a civilization and progress, and a benchmark of social harmony. Entering the bus family, we enjoy the pleasure and honor of working hard. "No pains, no gains", in the wholehearted devotion, we realize the joy of work and life. Sunshine service, we dedicate our heartfelt persistence and enthusiasm to the passengers' journey. "Customer first, service first", in every day's work, we are practicing this promise.
Passion is the soul of work. Only by investing enthusiasm can we make immortal achievements. There is a saying in the book, "Work, be happy and be famous." Just like the joy brought by the arrival of sunshine every morning, when we pour restraint enthusiasm again, I believe there will be a message of success knocking on the porch window.
Details determine success or failure. When we treat every day sincerely and do every seemingly ordinary little thing with a grateful heart, the complicated work will no longer be boring. Perfection is a spirit and an attitude. Excellent service concept is the pursuit of perfect quality and the weight for employees and enterprises to increase their competitiveness. How can we have an advantage in the increasingly fierce competition for talent evaluation? Create your own "irreplaceable". "Here, in pursuit of perfection." Tell yourself that tomorrow's opportunity will be in your favor.
Fully enjoy the pleasure and honor of work, and at the same time, because of hard work, the work has been rewarded with enough dignity and self-satisfaction. Let gratitude become a habit and attitude like other mass qualities. As a newcomer who has just embarked on a job, dreams will accompany us forward, but we can get rid of impetuousness. Only by down-to-earth efforts can we realize our previous commitments.
Who the hell are you working for? Each of us gave a perceptual answer in our own reading experience. For the sake of the civilization and harmony of the port city and a better life for everyone, we work hard, we work hard, we contribute to the future development of the city, and we are also harvesting. The ability of each of us is also developed in the process of work, and our personal life is constantly changing in our own efforts.
Just like the car lights in the sky before dawn, just like the ruts pressed by falling rain and snow. The bus has opened a busy city, bearing a sincere civilization and care. It's a warm carriage, a sunny service, an unchanging promise, a dedication of you and me, and the best tomorrow with a sincere smile.
My name is, and I'm an ordinary driver on Group Company Road. I am 43 years old. I started driving in the army from 1980. 1997 was assigned to work in a bus company.
I remember when I first came to work in the company, I was assigned to the No.4 bus to sell tickets. Because the No.4 bus passes through the provincial military region, many of my comrades-in-arms and heads often take my car. Everyone is worried about me.
Resigned, and he came to find someone to arrange another job for me. To tell you the truth, I was not used to it at first. I have to put up with the bad temper of the passengers. I feel out of breath. But I calmed down and thought about it seriously, and I felt that there was a saying that was right. "Work is just a different division of labor, and there is no distinction between high and low." So I insist on taking the bus. Ten years have passed, although I have been sad, confused, hard and bumpy, what I have gained most is the happiness of being a bus passenger, and what makes me most satisfied is the sense of accomplishment of being a bus passenger.
I remember one time, I just drove to the 104 line and started from the road station. Because the radio announcer suddenly broke down, I insisted on broadcasting at every station. Who knows when the bus arrived at Tunxi Road, suddenly a passenger came over and asked me, "Is Baihuajing there?" I replied, "Baihuajing has passed several stops. Didn't I report Baihuajing? " The passenger said angrily, "which station did you report?" Who can hear you clearly? " At that moment, I was at a loss and suddenly realized that there was something wrong with my language, because I grew up in my hometown of Fuyang and spoke my hometown dialect, and then I joined the army as a soldier, because everyone was from all corners of the country and didn't care about my language at all. Now I am a driver, and language service is an important part of passenger service, which I have neglected. After that, I insisted on learning Mandarin. Because my hometown has been said for decades, it is really difficult to change. My tongue was hard at that time. Even now, I haven't spoken standard Mandarin, and I can only basically make everyone understand. Later, because it was the morning rush hour, when I drove the 14 bus to Shuanggang, the bus was full of people and many passengers couldn't get on. I quickly stood up to guide the passengers: "Please take a walk inside, there are still some seats in the back." "What is empty? If we don't close the door, we will all be crowded. " A passenger suddenly lost his temper. I repeatedly said, "I'm sorry! I'm sorry! Everyone takes care of each other, and there are many people who get off at Baihuajing Station immediately. " When I drove to the big bell tower, I saw a young man squeeze in from the back compartment, walked up to me and said, "Master, your service attitude is really good", and then got off. At that moment, my mood was unspeakable happiness, a kind of happiness recognized by everyone, a kind of happiness that achieved something in my work, and a unique happiness of a bus passenger!
In January this year, a sudden snowstorm seriously affected the operation of our public transport vehicles. As an old driver, I know that it is very bad if the driver has no snow driving experience. As a party member, I know that I must stand in the forefront at this moment, so I actively participated in the publicity of driving in the snow, actively cooperated with the motorcade and the line management team, and organized the line party member and activists to join in the snow shoveling work; Go to the construction site with poor conditions and thick and slippery snow to guide everyone to drive safely under special conditions. I have an agreement with the company, because I haven't returned to my hometown for nearly eight years, and the company allows me to take home leave during the Spring Festival. But disaster is an order. I put my wife and children on the train and stayed to continue my work.
In last year's appraisal work, the company rated me as an "advanced individual", "technical model" and "model worker" and publicized me on various occasions. I feel very uneasy. I know I'm just doing what a bus passenger should do. I'm just doing my job seriously, but the organization has given me such a high honor. I can only repay the concern and love of the organization and comrades by working harder.
As an ordinary bus driver, I can't be baptized by blood and fire like a heroic soldier on the front line, nor can I make earth-shattering achievements like a famous scientist, but I can provide services for the general public, students and people who have contributed to all walks of life. What a meaningful job this is. I can also proudly say: As a native of party member, I am completing the task entrusted to me by the Party, and I want to be a veteran who will always take root in public transportation!
Bus dedication 3 Dear leaders and guests,
Hello everyone!
My name is Chai Xiaojun, and I am an ordinary bus driver of Changzhi Public Transport Third Branch Company. I am honored to speak here today. Reform and innovate, work hard, change your mind and serve the society better.
As we all know, the profession of bus driver is an ordinary and hard job. It contains many ups and downs, but the bus industry is a window of urban civilization and a beautiful landscape of every city. Bus drivers and passengers are messengers of spreading civilization outside the window, and spreading civilization is our responsibility and mission. Smile is our language, civilization is our belief, and the particularity of the bus industry makes me understand that besides work, it is more important to take responsibility, which is a kind of responsibility. I remember our leader said: "Everything is getting less and less, only love is getting more and more". If you don't lose your enthusiasm at work, you will live a happier life. If you live with love, you will make yourself happy. If you work with love, you will make many people happy. Therefore, I have always asked myself to treat every passenger with love and sincerity, to close the distance with passengers with smile and care, to treat passengers as relatives, and to be kind to everyone.
In the past few days, the majority of bus drivers have come and gone in the storm, regardless of public holidays and holidays, silently sticking to their posts and silently picking up and dropping off every passenger. At the same time, they have spread the enthusiasm and friendship of the civilization of the times and the people of Changzhi, and many drivers who are brave, enthusiastic about finding money, helpful and caring have emerged. They are outstanding representatives of the public transport industry and idols and role models for me to learn.
What kind of achievements a person can create in his work does not depend on whether his ability is excellent or not, nor on whether his external conditions are superior, but on whether he goes all out to everything.
I remember in an action, a primary school student missed the next stop because he was laughing and playing with his classmates in the car. He came up to me and said, "Uncle, I forgot to get off." I said, "You can get off at the next stop and go back for one stop." He said, "No, I can only know the way home if I get off at the original station." At this time, I just want to do something, and it is always impossible to turn around and send him back. So I took him to the same car across the street and told my colleagues where he got off, so that I could know the way home. Finally, I sent him to his destination safely. I didn't expect this kind of work to be recognized and praised by parents of primary school students, which made me understand that passengers' satisfaction comes from high-quality service, and high-quality service comes from sincere investment. When our work has won everyone's satisfaction and trust and our own value has been reflected, no matter how hard we work, we will feel extremely happy.
Who has no parents and who has no old people? "Old people are old, young people are young, and young people are young", which is a small thing I did under the inspiration of this fine tradition of the Chinese nation.
The old man fell. Will you help him? This is a controversial hot topic in today's society. But in my opinion, as long as I meet, I will not hesitate to lend a helping hand, and there is nothing to consider.
Once, when I was driving, I found an old man in the car sweating and weak. I hurried forward to ask about the situation and asked if I needed to contact his family. The old man said no, have a seat. However, when the bus reached the end, the old man staggered and almost fainted when he got off the bus. Seeing this, I quickly jumped up from the driver's seat to hold him and asked him for the phone numbers of his family and relatives, but the old man was unconscious and couldn't remember his home phone number. I quickly dialed 1 10 and 120. Finally, the county hospital 120 ambulance safely pulled the elderly to the hospital and the condition was effectively treated. Afterwards, the old man's family looked around for me and thanked me. They said to their colleagues: if it weren't for the kindness of the driver, our father would be in danger! However, I feel that when people suddenly get sick, it is against time to rescue them. If only there had been spare emergency medicine at that time, so I came up with the idea of equipping the carriage with a medicine box. In hot summer, prepare small fans, cool oil and wind oil essence for passengers; When the weather changes, I am very happy to prepare a small blackboard for passengers and give them love tips, including weather forecast, famous sayings and aphorisms, etc., which can make others feel warm with no effort.
After entering the winter, the temperature plummeted, and many passengers complained that the seats were cold and it was difficult to get in. I came up with the idea of sewing cushions for bus seats and got the support of the whole family. The old mother found cotton cloth, and the lover cut it and took it for herself ... A few days later, the passengers felt this "warmth" when they took the 80 1 1 car. (Here you can describe your mother's usual words and deeds ...)
Due to the need of work, I was transferred to the third branch of Changzhi Public Transport Company as a driver in June of 20xx. I still have the same job as before. In xx, xxxx, I was particularly honored to join the China Producers' Party. After I became a party member, I was more strict with myself. As a party member, I have been asking myself to drive people around me with my own practical actions and do a good job in service, so as to repay the cultivation of the Party organizations and companies.
One day in August, 20xx, I carried out the operation task of 13 route as usual, which is also a habit I have developed for many years. Every time I come back, I will look around the carriage, either to see the safety hammer and the pull ring, or to sweep the floor and wipe the dust. Suddenly, I saw a handbag in the back seat of the car. After opening it, I found a laptop, a charger, an ID card and other items. I think the passengers who lost the package must be very anxious, so I quickly reported it to the branch office and found the owner. I contacted my family through the phone in my handbag. The family told the owner that he was in a hurry to catch the train and might have left it on the train. I contacted the owner by phone, and the owner left by train. I have no choice but to keep it for the owner after communicating with him, and then contact him when he comes back. Within a few days, the owner was very excited and thanked him again and again. But I felt the joy of inner satisfaction from his sincere eyes.
Today, I am honored to communicate and learn with you here. Thank you very much for listening to me in your busy schedule and understanding the hardships and inner feelings of bus passengers. Thank you very much for your support and recognition of my work. I am very grateful to the leaders for their cultivation and help.
Finally, I end my speech today with one sentence. Polite hospitality will add luster to you. Having the ability will increase your confidence, serve you well, make you respected, help others enthusiastically and make you happier!
Thank you!
Public Transport Dedication Speech 4 Leaders and colleagues:
Hello everyone!
My name is, and I am the driver of "party member Demonstration Car" on the bus group road. Today, the theme of my communication with you is: love and dedication.
1987, I boarded the bus with a vision for the future and a new job, and became a bus passenger serving the public. Work until
It has been more than 20 years now. From flight attendant to driver, I have always loved my different positions and cherished this job at all times. With special feelings for public transportation, I greet the first light of the morning and the first light of the city every day, driving my beloved bus through the streets and alleys of the city for the travel of thousands of families and the smooth flow of the city's arteries. Every day, I ride my bike on a familiar road and work hard, enthusiastically and happily. Although the nature of the bus industry requires drivers to take taxis in summer and winter, Dai Yue should also take taxis. However, bus passengers with a strong sense of collective honor and work responsibility always stick to their posts, work hard and make selfless contributions. As a bus employee, like everyone else, my sense of responsibility, honor and mission prompted me to take serving passengers as my motto. It is my pursuit to facilitate citizens' travel and promote the development of public transportation.
As a public service industry, its significance is particularly far-reaching, and the particularity of the industry inevitably requires us to provide safe and high-quality services to the citizens; How to provide safe and high-quality service is the responsibility and mission of every bus passenger. If we can't fulfill these obligations and assume these responsibilities, we will be ashamed of the mission entrusted to us by the industry, which requires each of our bus employees to perform their duties well, carry forward the industry ethics, start from themselves and start from small things. Think about what passengers think, worry about what passengers are in urgent need, and help passengers need. It is with this responsibility and concept that I have been working hard for many years, always thinking about passengers, treating passengers as relatives, and taking passenger satisfaction as a yardstick to measure my work.
I remember one time, I drove from Anjuyuan to Daxing Town, and when I stopped at Anyi Station, I found an old man who got on the bus with the help of his family, but he was still very slow and inconvenient. I see it in my eyes, and I'm anxious. I quickly pulled the handbrake and jumped out of the cab. I came to my uncle and said, "Don't worry, I'll help you." I put my uncle's arms on my shoulders and let his family hold his legs. In this way, I carefully carried him into the car step by step and arranged a seat for him. Later, I learned that Grandpa was from Chaohu Lake and was discharged after an operation. I paid more attention to driving safety along the way, trying to keep the parking start smooth and prevent the uncle's wound from being injured. After the bus arrived at the terminal, I got off on my back and told him to be careful about the wound when changing trains. When I get on the bus, I must explain the situation to the driver. For my concern and consideration, the old man and his family moved and said, "The bus driver is really good! Thank you, thank you! " From the words of gratitude of the old man, I deeply feel how proud I am as a bus passenger and feel gratified to make my own contribution to the bus industry. All the hardships and misunderstandings in the past have gone up in smoke.
At work, as an ordinary party member, I always keep in mind the party's purpose, earnestly fulfill the obligations of party members, and play a vanguard and exemplary role everywhere. There was heavy snow at the beginning of this year, and the suburban lines were affected by the snowstorm. There were many people and few cars near the Spring Festival. In order to alleviate the excessive passenger flow in the suburbs, the leader arranged for me to support Route 28. I'm used to running the urban route, but I haven't run through the suburbs. Coupled with the snow and ice weather, I really feel some pressure in my heart. Because of high tension and complicated roads, I often break out in a cold sweat, and I am even more tired after a class. But I think it's natural for party member to obey the organizational arrangements. What's more important is that party member's party spirit does not flinch in the face of difficulties. This trip lasted more than half a month, and the production tasks assigned by the organization were successfully completed. During this period, I never complained to the leader once. At the same time, I also actively reported to participate in the anti-snow volunteer team to help those drivers who were blocked on the ice and snow road; And use the off-duty time to shovel snow and break ice at Daxing bottom station, so that vehicles can enter and leave the station safely.
In May this year, the bus drove to Shanghai, and nine other comrades and I were sent to 3 1 road for support. As a party member, I always set an example from the overall situation and encourage other comrades to give full play to party member's vanguard and exemplary role. After work, I will wait for other comrades to return to their hometown in the east. In this way, ten of us arrive at the distant economic development zone from home on time every day and drive the vehicles out on time. And obey the leadership of the support team leader, abide by the rules and regulations and discipline, and strive to successfully complete the support task. After the Wenchuan earthquake, I was entrusted by the organization to actively organize donations from comrades who supported the 3 1 road. Ten of us donated 600 yuan at that time. We overcame difficulties, supported Shangpai, and were praised by the team leader many times. In the 100-day competition of "Driving Civilized, Abiding by Rules and Discipline", many people were named winners.
For more than 20 years, I have always kept in mind the purpose of safety first and service first in my work. As a bus driver, driving a safe car is the most basic. From the day I got on the bus, I humbly learned from the master, constantly tried to figure out, cared for the vehicle, and protected the case in strict accordance with the regulations. Over the years, there has not been a liability accident or irresponsible accident, and it has traveled more than 600,000 kilometers safely, exceeding various production tasks, and has been praised by the media and passengers many times.
As the saying goes: if you don't accumulate silicon, you will be thousands of miles away; You can't make a river without a small stream. For more than 20 years, it is with this spirit that I have won the recognition of the organization with sincere and selfless dedication, and I have been rated as an advanced producer and excellent driver of the bus group for many times, and I have also been rated as an excellent party member of the group for four consecutive years. On July 1 this year, it was awarded as the excellent party member of the Group. Achievements only represent the past. In the future work, I will continue to redouble my efforts, dedicate my sense of responsibility and love to the bus industry and society, and be a civilized messenger of a harmonious society and a harmonious carriage.
5 10 years ago, I joined as a family member of an employee and became a bus driver. At first, I just wanted to make money to support my family. I just found a job and didn't really think about some problems. Every day is a repetitive simple task-pulling passengers out and sending them back, day after day, year after year, doing a simple thing. This is my initial idea. It was not until the company came back from studying the advanced deeds of Comrade Sui Gang, a provincial model worker, that I realized that simplicity is not easy, and it is also an honor to repeat simple things to the extreme. I began to rethink.
Yes, the company gave me this position and this job opportunity. Although this job is monotonous, I find that it not only gives me enough salary to improve my life, but also gives me a platform to show myself. I gradually fell in love with this business and fell in love with it. I run the 1 12 bus all the year round, and I have become unknown friends with many passengers. "Hello, welcome to take the 1 12 bus." Through this greeting, I got the mutual trust and love of passengers and drivers. Aunt Luo from the West Fifth District sent us dumplings wrapped by her own hands for several years during the Dragon Boat Festival. I don't see her very often now. Every time you see us, you are very affectionate and caring. Every time you bring us food, although it's just two oil cakes or an apple, we are all touched by Aunt Luo's intentions. Uncle Li from the West Fourth District gave it to me.
Epiphyllum sent by children, lunch sent by Yujie in the West Fifth District, and steamed buns wrapped by Shangjie in the supply and marketing mall, which should have been done by us, were rewarded by the passengers' redoubled efforts, and they moved me. There are so many enthusiastic passengers, why don't we try to return the love of passengers?
In this job, I also get colleagues who share weal and woe. I have worked in the unit for so many years, and I have been helped by leaders and colleagues in my daily work, and I have also been concerned by leaders and colleagues in my life. When I broke down in the middle of running, they came to the rescue in time; When I was made to cry by the passengers, they stood up and settled the dispute; On my birthday, the motorcade sent me blessings and birthday cakes. All this made me really feel the warmth of the team. I am grateful for this job, for everyone around me and for living in such a harmonious environment. We are here to help each other, work together and have a good life.
/kloc-in the past 0/0 years, I have witnessed the continuous growth of the company, the continuous growth of the staff, the improvement of the quality of personnel and the improvement of the management system year by year. I personally experienced the prosperity of our company, and I am proud to be a member of Dongying bus! I thank the company-it gave me a deep sense of mission, let me start my own life journey, and let me know that my career has only a starting point and no end; Thanks to the company-it gave me a sacred post and gave me endless work enthusiasm and inspiration; Thanks to the vast number of passengers-gave me a high sense of responsibility, let me learn to tolerate all people and things with a generous heart; Thank all my colleagues-for giving me happiness at work and letting me sincerely send out deeper love for my work.
Looking back on the past 20 years, I have many people to thank, and this kind of gratitude needs no words to express. Only by working harder and achieving excellent work results is the best gratitude. As a bus driver, I must take the service concept of "only thoughtless service, no wrong passengers" as the purpose, face every passenger with "your word comes first, please keep smiling", be patient in grievance service, be sweet in smiling service, be loud in civilized service, be sincere in enthusiastic service, satisfy passengers and reassure leaders. Comrades, let us always be tolerant, grateful and dedicated, and Qi Xin will work together to build a harmonious public transport and create a bright future for Dongying public transport.
Bus dedication speech 6 greeted the warm wind and bathed in warm sunshine. We have entered 2008, and also ushered in the party's birthday. The majority of bus passengers are loyal to the city lines, dedicated to serving countless passengers, conscientious and enterprising, watering the flowers of urban civilization with hard sweat, contributing to the construction of megacities, and striving to present gifts to the party's birthday with excellent results. The city is better because of public transportation, and life is more harmonious because of public transportation!
Public transportation is ordinary, which requires us to get up early and be greedy for the dark, wait for every stop and every inch of the route with painstaking efforts, and serve every passenger enthusiastically, sincerely and lovingly; At the same time, public transportation is also noble. It carries the dreams of hundreds of thousands of people every day, sending people to schools, factories and commercial buildings, helping people realize their respective ideals and making city life more colorful. If the roads extending in all directions are the blood vessels of the city, then our public transportation is the surging blood of the city. Passionate and flowing blood has added countless bright spots to this city, making it full of vitality all the time. In the process of building a megacity, public transportation is irreplaceable. Without it, how can our city look young? How do children go to school on time? How do the elderly go to the hospital to see a doctor? How do businessmen get to the investment inspection site smoothly? How do workers go to work on time? How will people enjoy a happy life? It can be said that public transportation is the lifeblood of urban population mobility, the foundation of harmonious life and an indispensable tool for the masses. Public transportation is a promising sunrise industry, and it is also a cause to promote a better city. We are proud that we are glorious bus passengers!
Look, countless hardworking Liaoyang bus people are holding up the delicate sunrise with practical actions to make the city better! We regard passengers as relatives, serve with affection, maintain the prosperity of urban civilization with love, and actively strive to enhance the image of the city. Whether it's noon on a hot summer day, a snowy winter night, a rainy season with heavy rain, or bad weather with a hurricane howling, we all stick to our sacred posts to ensure smooth roads. Every snowy morning, before dawn, the whole city is still asleep in a sweet dream. We bus people started a day's work against the biting cold wind, leaving the first footprints of the city in the snow. Seeing the truth in times of crisis, whenever the city encounters an emergency, bus people who love their homes will come forward and bravely provoke the social responsibility of maintaining the harmony and beauty of the city! In 2000, a sudden snowstorm flooded the roads of the city. All bus passengers immediately dispatched with shovels and brooms, melted the snow on the roads with passionate sweat, ensured the normal travel of citizens, and created a miracle of continuous bus operation in the province at the same time. In 2008, the flood hit the edge of beautiful homeland mercilessly, and the bus people once again resolutely walked in the front line of flood fighting and emergency rescue. Hundreds of employees are on standby day and night, and 100 emergency vehicles are carefully prepared to fight floods at any time and protect the safety of the city! Over the years, bus people stick to their posts, strive for first-class, and play a song of triumph to contribute to the city, because as we all know, building a megacity and making the city better is also our lofty mission!
Dear friends, a beautiful city needs each of us to maintain with affection; The brilliant future requires each of us to work hard to write and build a mega-city, and everyone is responsible! A journey of a thousand miles begins with a single step. Let's unite, work hard and sincerely serve the development of the city! Look, the ever-changing Liaoyang homeland is calling us to forge ahead and contribute our blood! thank you