From mutual creation to mutual sharing is the only way to maximize value. To make value creation a continuous process, it is necessary to share the value results with other value creators. Only in this way will they invest in the next round of value creation with greater enthusiasm and energy. From first creation to first sharing, and then from first creation to further sharing..., only by repeating this cycle can we maximize value and cooperate with customers, shareholders, employees and society. Enjoy an information civilization that is synchronized with the world. Service concept: Users come first. Serving users with heart is the foundation of our existence. "Supreme" reflects our respect for users. We regard users as our basic necessities. Without users, we would have nothing. We respectfully refer to "users" as "customers". Attentive service is an inevitable requirement of "customer first". Attentive service requires us to put ourselves in the shoes of users, do everything possible to provide services to users, regard customer satisfaction as the main criterion for measuring service work, meet customer needs wholeheartedly, and strive to achieve customer satisfaction. We put "customer first, attentive service" throughout the entire process of business operation and management: proactive service: think about customers' needs first, put customers' needs first, and stay one step ahead in the market. Full service: front-end service is the symbol, back-end service is the support, network service is the basis, and the "internal service chain" and the "external service chain" are closely integrated. Differentiated services: Carefully segment the market, carefully design plans, continuously launch diversified products that meet customer needs, and provide customers with tailor-made services. Efficient service: Based on customer relationship management, we will improve marketing channels, optimize service processes, improve service methods, meet customer needs with efficient services, and create high benefits for the enterprise. Quality service: Improve customer service quality, impress customers with meticulous care, and achieve optimal service with optimal cost. Our services are endless and we pursue customer satisfaction with all our heart. Corporate Code of Conduct: Abide by commitments, provide customers with excellent services, cooperate with integrity, seek win-win and stable operations through innovation, continue to improve corporate value with precise management, scientifically allocate resources to care for employees, and let every piece of gold shine to repay society. Be a responsible corporate citizen and code of conduct for employees: continuous learning, efficient work, love and dedication to work, abide by rules and disciplines, respect others, communicate honestly, obey the overall situation, and be loyal to the companyReference: China Telecom Corporate Culture Code. Customer service 21 will answer your questions. Users in the Guizhou area can pay via WeChat by following the China Telecom Guizhou customer service official account, and check and recharge with one click. Traffic, points, bills, and detailed orders can all be operated by themselves, which is convenient and fast.