1, selling politeness to strangers: As long as it is your customer, you should be polite and make him happy, so that you can achieve something.
2, the enthusiasm of regular customers: familiar customers, as long as you are warm and thoughtful, it is easy to win.
3. Efficiency of urgent customer sales: Saving time for urgent customers means creating benefits for yourself.
4, slow customers sell patience: patience is the cornerstone of successful sales, everything has to be one step at a time, and it can be left after stability.
5, hesitant to sell protection: hesitation must be because you are not sure, you need to help him make a decision, there is a guarantee mechanism is the best.
6. Easy-going selling identity: How to sell things that are not recognized? Therefore, making customers agree is the premise of the transaction.
7. Having money to sell honor: Rich people want the only symbol of their sense of identity when they buy things. Have you noticed?
8, no money to sell benefits: everyone likes good and cheap things, let some benefits to customers, because most people love to take advantage.
9. Small selling loyalty: This kind of customer, you should remember, be honest, be honest again, and you will clinch a deal.
10, stingy to sell benefits: benefits are the only requirement he strives for. If the conditions are met, meet any of his conditions.
Sales skills:
1, to avoid not knowing the needs and wishes of customers.
Do not understand the real needs of customers, self-centered, completely from their own point of view to understand products, regardless of customers' wishes, feelings and interests, completely from personal intentions. As a result, customers are disgusted. Instead of getting effective feedback from customers, they were ordered to leave. This situation has been common in our actual promotion activities.
2. Avoid not being able to effectively listen to the customer's conversation.
In the process of communication, speaking accounts for 30%, listening accounts for 45%, reading accounts for 16% and writing accounts for 9%. In all the contents of communication, listening accounts for 45%, which is higher than speaking.
However, as a communication skill, how to listen is often overlooked. When growing up, we did have many opportunities to practice how to speak, but little time to learn how to listen. This is exactly where our misunderstanding lies. The study also shows that 75% of words are ignored, misunderstood or forgotten. To some extent, this is because most of us never accept or seldom accept listening skills.