1. Work seriously.
If a person wants to stand up and develop in an organization, it is important for everyone to recognize him as a proactive, down-to-earth, and conscientious person. When dealing with the work assigned by the organization, you should not be lazy, slippery, or procrastinate. You should take the initiative to fulfill your responsibilities and work hard to make it difficult for others to find faults.
Once a person forms the habit of being lazy and careless at work, he is making fun of his own character and his own future. On the contrary, as long as a person develops the habit of doing things seriously, it is an intangible wealth, more important than anything else, and it will benefit you throughout your life. One thing to remember is that people who are not serious, proactive, and irresponsible in their work are people with more or less problems with their professional ethics, and they are all people who will not make a big difference. No matter what society or unit they belong to, such people are looked down upon and unpopular.
2. Study the business.
You must have a strong desire for knowledge, never relax in your business studies, and you must have expertise in learning and become the backbone or "top person" in a certain aspect. There is no profound knowledge about banks, but it is not easy to become a "bank expert". Especially with the diversification of banking business and the modernization of banking services, if you give up learning new knowledge, mastering new skills, and researching new problems, even if you are an "old bank", you may fall behind. Therefore, no matter whether you are old or young, whether you have been working for a long time or a short time, there is a learning problem. To learn business well, you must have two precepts: one is to be lazy. Everyone is lazy. Quitting laziness is similar to quitting drugs. It is easier said than done. Many people could have become great talents, but the word "lazy" prevents them from success. Get rid of laziness and make your dreams come true. You might as well give it a try. Second, avoid vanity. Confucius said: "Knowing is knowing, not knowing is not knowing, it is knowing." Afraid of losing face, not asking if you don't understand, and pretending to understand if you don't understand, this is the enemy of learning business. In a market economy society, everyone must have an "asset" to protect themselves: expertise. Otherwise, you may be eliminated at any time. People with expertise are welcome everywhere, and generally won’t lose their jobs, or worry about not having enough to eat. Remember Marx's words: "Without knowledge and skills, it will not help anyone at any time, and will not bring benefits." Do you want to make a difference? Then you love your position and calm down. Come learn the business.
3. Habitual constraints.
Executively abide by the laws and regulations of the country, resolutely implement the bank's rules and systems, and never violate the established moral concepts and behavioral norms. The so-called restriction is to limit oneself within the prescribed scope. Most young people don't like restraint, but yearn for freedom. In fact, absolute "freedom" does not exist. The French jurist Montesquieu famously said, "Liberty is the power to do everything permitted by law." Society is originally a big cage woven by laws, decrees, regulations, systems, norms, etc., which covers Everyone, the freedom you want can only be sought within this limited space. If you want to do anything outside this "cage", you will definitely be asking for trouble. Therefore, we must develop good habits of self-discipline. There are state-owned laws and regulations. As a citizen, you must learn the law, understand the law, and abide by the law. As a banker, you must strictly implement the bank's rules and regulations. Such as the "Employee Code of Conduct", "Basic Accounting System", "Financial Management System", "Cashier System", etc. These universal and basic rules and regulations cannot be violated in the slightest when implemented. There is another issue that is bound by moral concepts and behavioral norms, which we cannot ignore. Many unwritten rules are more powerful than written rules. Young people, especially, must pay attention to them, otherwise they will suffer.
4. Be polite.
We must develop the good habit of respecting customers, put ourselves in their shoes, serve customers sincerely, and accept customer criticism humbly and sincerely. Banking is a service industry, and being polite to customers is the first priority. Otherwise, it will not be able to survive. However, some colleagues regard politeness as something insignificant, and describe colleagues who work in this area as not doing serious things. In fact, politeness is morality. Being rude to others is not only a manifestation of bad character, but also a concentrated expression of many bad habits. Truly polite people are highly cultivated people. Therefore, when we talk about politeness, we must start from the aspect of personal cultivation. Specifically, everyone should develop "a habit" and cultivate "a ability". "A habit", that is, the habit of respecting people. If you don't learn to respect people, all civilized and polite services will be lies. What does it mean to respect people? First of all, you must be neatly dressed, speak elegantly, behave generously, and be kind to others. As the saying goes, "It's no surprise to be polite to many people." Secondly, we must be customer-centric, try our best to meet their requirements, and strive to get what they have to do quickly. If you cannot do something, you must explain it clearly to the customer, express your apology, and let them truly understand. "A capacity", that is, the ability to tolerate. When a customer blames you for something, but the main responsibility does not lie with you, you can not get angry or argue; if you further blame it without any reason, you can still remain calm and not get angry. You can forgive others' mistakes, but you have to give in even if you are justified. You can never be arrogant when you are justified. Let people be able to get up and down, and have the opportunity to correct mistakes. The word "forbearance" is a knife in the heart. Tolerance is easier said than done.
Because everyone has self-esteem and face, and tolerance requires temporarily giving up self-esteem, sacrificing face, and enduring grievances under certain circumstances. Tolerance, tolerance, and accommodation are not the behaviors of the weak, but a profound life cultivation. Only when people have self-cultivation can politeness have a foundation. This is just as someone said, civilized and polite behavior is the external manifestation of inner virtue.
5. Obey leadership.
You must unconditionally obey the decisions and instructions from your superiors and form a habit. Even if you don't understand, you must implement them seriously. There is an important principle in management called the principle of obedience. That is: subordinates must obey the orders of their superiors. Subordinates have no right to judge whether their superiors' instructions are right or wrong. The right and wrong of their superiors can only be determined by their superiors. You must never fail to implement the instructions from your superiors because you think they are incorrect and unreasonable (obvious violations of laws and regulations are not included). Many of our problems now stem from this: there are orders that cannot be enforced, there are prohibitions that cannot be followed, there are laws that are not followed, there are rules that are not followed, and even "there are policies from above and countermeasures from below." An important reason for this problem is the lack of respect for management and leaders by subordinates. The consequences of resistance are that it is not conducive to work, and the person has to pay the price. You can discuss your leader's faults or put forward different opinions, but you must pay attention to the method and location. Respect the leader because he is in that position, obey the leader because he has the authority given to him by the organization. The leader is a legal person or is entrusted by a legal person. His behavior is an organizational behavior. If he does not respect or obey the leadership, what resists and destroys it is the entire management and command system of the enterprise. As an employee of a company, you must trust your superiors. It makes sense to remember that "one level has its own level." Since he can be your superior, he must have certain qualities. Therefore, you cannot disobey the leader just because his leadership style does not suit your taste. A good employee should be a master at adapting to the leader. Only when he adapts to the leader's leadership style will he be able to carry out the leader's instructions with ease.
Article 1: Famous sayings about perseverance
1, as long as you keep working hard and make unremitting efforts, there is nothing you can't conquer. Seneca<