The key to effective cross-cultural communication is knowledge. First of all, people must understand the potential problems in cross-cultural communication and make conscious efforts to overcome them. Second, it is important to assume that your efforts will not always succeed and adjust your behavior appropriately.

For example, one should always assume that cultural differences are likely to lead to communication problems, and if problems arise, one should be willing to be patient and tolerant, not hostile and aggressive. In cross-cultural communication, one should respond slowly and carefully, and don't rush to the conclusion that you know what others are thinking and saying.

William Yuri's advice to violent conflicts is to stop, listen, think, or, as he said, "go to the balcony" when the situation becomes tense. What he means is, before you act, withdraw from this situation, take a step back and reflect on what is happening. This is also helpful for cross-cultural communication. When things don't seem to go well, stop or slow down and think. What will happen here? Is it possible that I misunderstood what they said, or that they misunderstood me? Often misinterpretation is the source of the problem.

Active listening can sometimes be used to test this-by repeating what a person thinks he or she hears, a person can confirm that he or she understands the communication accurately. However, if different languages or cultural groups use different words, even active listening will ignore misunderstandings.

Usually, a middleman who is familiar with two cultures can be very helpful in cross-cultural communication. They can translate the content and way of speaking. For example, they can soften tough remarks that are considered appropriate in one culture but inappropriate in another, and then tell people from one culture that these cultures will not talk together in such a tough way. They can also adjust the timing of speaking and doing things. Some cultures quickly hit the nail on the head; Others talk about other things long enough to establish harmony or relationships with others. If the discussion on the main topic starts too early, the group that needs to "warm up" first will feel uncomfortable. A mediator or middleman who knows this can explain the problem and make appropriate procedural adjustments.

However, sometimes intermediaries make communication more difficult. If a mediator has the same culture or nationality as one party to the dispute, but is different from the other party, it gives people the impression of prejudice, even if there is no prejudice at all. Even if it is not intentional prejudice, mediators usually support or understand people with their own culture more, just because they know them better. However, when the mediator comes from the third cultural group, the possibility of cross-cultural misunderstanding will further increase. In this case, it is appropriate to have additional discussion on the process and mode of discussion, because extra time is needed to confirm and reconfirm understanding at each step of the dialogue or negotiation process.

The key to effective cross-cultural communication is knowledge. First of all, it is very important for people to understand the potential problems in cross-cultural communication and make conscious efforts to overcome them. Secondly, it is important to assume that your efforts are not always successful and adjust your behavior correctly.

For example, a person should always assume that there are important cultural differences that may lead to communication problems. If the problems continue to develop, he should be willing to wait patiently and forgive, instead of being hostile and attacking. We should react slowly and be careful in cross-cultural communication, instead of jumping to conclusions and thinking that we know what we are thinking and saying.

William Yuri's advice to violent conflicts is to stop, listen, think, or, as he said, "go to the balcony" when the situation becomes tense. He withdrew in this way, stepped back and thought about what was happening before taking action. This is also helpful for cross-cultural communication. When things seem to get worse, stop or slow down and think. What could be better than this? Did they say I misunderstood, or did they misunderstand me? Misunderstanding is often the root of the problem.

Active listening can sometimes be used to test this point. By repeating what someone thinks he or she heard, people can confirm accurate communication and understanding. However, if this language is used between different languages or cultural groups, even active listening can ignore misunderstandings.

It is usually helpful for intermediaries who are familiar with culture and can communicate across cultures. They can translate the essence and what they say. For example, they can downplay a culture that will be considered appropriate without a strong statement, and then consider not to speak from a culture to unite people strongly. They can also adjust the timing of what they say and do. Some cultures take action quickly, while others talk about other things long enough to establish relationships or relationships with others. If the discussion on the main topics starts soon, the group will feel uncomfortable at first if it needs to "warm up". A mediator or intermediary who knows this can explain this problem and make appropriate procedural adjustments.

However, sometimes it makes communication between intermediaries more difficult. If the mediator is one party with the same culture or nationality, but not the other party, it gives the impression of prejudice, even if it does not exist. Even unintentional prejudice, it is common for mediators to support or know better people who are from their own culture, just because they know they are better. However, as the mediator of the third cultural group, the possibility of cross-cultural misunderstanding is further increased. In this process, it is appropriate to conduct additional discussion and discussion on the case, because it is more time to confirm and redefine the understanding of each step of the dialogue or negotiation process.

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The importance of cross-cultural communication

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The importance of cross-cultural communication

Communication is an important way to express yourself, because there are different ways to express yourself, so different ways of communication depend on your culture.

The way of communication is different from other countries. It is very important to understand some values of other cultures and other ways of communication. First, avoid some misunderstandings, and then better understand some aspects of different cultures.

This is why cross-cultural communication is an essential job; A person from one country may not necessarily have the same view on time, death and identity as another person from a different country, because everyone has his own identity.

First of all, a national identity, defined by surname, first name, citizenship and "personal" identity, is regarded as your activities, your views on problems or your life experiences.

Sometimes, your own identity will be changed or influenced by different factors, such as religion, your environment and your family.

The latter example seems to be a paradox, because you can have your own views on some things, but you may be "influenced" by your family environment or the society in which you live (especially some ideas taught by your parents and even society when you were young, such as patriotism or nationalism).

This influence can replace your previous view of life, change the way you express yourself, and thus change your way of communication, but you can also adapt this influence to your own way of thinking, which can lead to a different way of communication.

Although influenced by the surrounding environment, everyone can form his own identity through his own views and experiences. Interestingly, even in a close group, everyone will get different identities through different communication methods.

The importance of cross-cultural communication

Communication is an important way to express yourself, because there are different ways of expression, and different forms of communication depend on your culture.

This kind of communication will not be the same as other countries. It is important to understand some other values and cultural exchanges, so as to avoid some misunderstandings in other aspects and better understand some aspects of different cultures.

This is why cross-cultural communication is an important job. A person from a certain country may not get the same idea when he dies. His identity comes from a different country, because everyone has his own identity.

First of all, national identity defines a surname, a name, nationality, and "personal" identity, what activities you have, questions or opinions about your life experience.

Sometimes, you can change your identity or be influenced by different factors, such as religion, your environment and your family.

The latter example seems to be a paradox, because you can get your own opinion on anything, but you can become "will affect your family or the surrounding society, your life" (especially some ideas that your parents and even society taught you when you were a child, such as patriotism or nationalism).

This kind of influence can replace your life to change your previous ideals and express yourself, so your way of communication, but you can also adapt to the possible influence of this different way of communication on your way of thinking and its own way.

However, everyone can develop their own views and experiences. Through their own identity, it is interesting to see that even if people in a group are very close, what everyone can get is to express different communication in various ways.