The construction of spiritual civilization has achieved fruitful results and formed a unique corporate culture. Continue to maintain the honorary titles of National Demonstration Site of Civilized Industry, National Advanced Unit of Civilized Industry, National Youth Civilization, National Home of Model Workers, Civilized Unit of Zhejiang Province, Advanced Unit of Corporate Culture of Provincial Construction System, Advanced Unit of ankang cup Competition of Provincial Construction System, and Provincial Public Safety Demonstration Unit; In June 2005, it was awarded the first batch of "National Civilized Units" by the Central Civilization Committee. In June 2009, Hangzhou Water Industry won this honor again.

According to the requirements of the municipal party committee, municipal government and municipal investment group, Hangzhou water industry will develop into a modern water industry economic entity with unified management of water supply and drainage as the core, expanding scale, good service level, advanced technology, scientific management and vitality, which can participate in domestic water market competition and cross-regional operation, and will gradually become the main business (water supply and sewage treatment), water engineering construction, water industry manufacturing and water industry research and development.