Summary refers to analyzing and studying the experience or situation in a certain stage of work, study or thinking, and making written materials with regular conclusions. It can improve our ability to find problems and is Time to write a summary. What should a summary of what you’ve seen look like? The following is the annual summary of foreign trade salesmen that I compiled for you. I hope it can help you.

Xxxx year will soon pass. Looking back on the past year, I can’t help but feel a lot of emotion. I came to the company on May 4, 2019. As a probationary employee, I began to learn about the station business. This stage ended on May 4th and ended on June 25th. Due to the strict requirements of the leadership, systematic rolling training, and my unremitting efforts Through hard work, I have basically mastered the business process. Compared with many old employees, I am a novice. But this does not mean that I can be worse than others. On the contrary, the more it is because of this, the more I have to spend more energy and time studying than others to keep up with everyone. With my hard-working, hard-working and hard-working attitude, I not only became familiar with the operation and processing procedures of the business, but also gained a deeper understanding of the entire operation process of the station, which made me more comfortable at work. On June 26th, I began to transition to the independent operation stage! On August 17th, I submitted my application for full-time employment and became a full-time employee of New Oriental. In a sense, I started to operate in opposition.

Work completion status:

While completing the work specified by the company, I pay attention to the improvement of my comprehensive business capabilities. Through the company's regular business training, I constantly understand the service from an ideological perspective. Regarding the importance of quality, in terms of actions, I pay more attention to improving communication skills. I know that as an ordinary salesperson, in addition to knowing some simple technologies and professional knowledge, the more important thing is to communicate with customers. , communicate, and answer customer inquiries and questions. Therefore, what I need more is to master comprehensive business knowledge and good service and communication skills.

In my usual work, I study all kinds of new business, new knowledge, and new activities newly issued, fully understand their spirit, and keep them in mind; for some basic business knowledge, I often I can turn it over and look at it, so that I can review the past and learn the new. Practice makes perfect. After more than half a year of studying, thinking and summarizing, I can then apply these to actual work. I have formed a harmonious cooperative relationship with shipping companies, terminal planning and key customers. . During this process, my general guiding principles are: credibility first, service first, customer interests first, so that the luggage is not delayed when the luggage is being carried, and the luggage is dropped without being pressed. New customer service. Honest service. . Haier President Zhang Ruimin has a famous saying: Under the same conditions, good service can win or create customers; poor service can lose or eliminate customers. Integrity is a resource, a kind of capital, and the soul of quality service. As an employee of the business department, I will be more diligent in looking for gaps. At the same time, I will learn from the advanced experience of other masters, and use the strengths of others to make up for my own shortcomings, so that I will continue to thrive in the business department.

Problems that occurred during the work process:

1. I have made mistakes in operations. Whenever I encounter a mistake in operation, my first instinct is to make repairs quickly, no matter who is responsible. , I will never let the problem develop, and I will never shirk responsibility for my operational mistakes. After learning a lesson once, I will carefully summarize it, find the source of the problem, and strive to never let the same mistake happen a second time.

2. There have been frictions in getting along with colleagues. This is what I think about this problem. Differences in personality and ways of doing things are the reasons why problems begin to appear. Whenever there is tension in interpersonal relationships during work, I will take the initiative to communicate and communicate with them. Avoid having relationship problems affect your work, and treat others with sincerity and tolerance. For a new employee to integrate into a work environment, he needs to adapt himself and be accepted by the larger environment. This requires a process. Perhaps because of my initiative and sincerity, I feel that the current working environment is very harmonious and the relationship between colleagues is also very harmonious.

Generally speaking, this year was an intense and fulfilling year. I completed the transition from study to post in the shortest possible time. During the work process, I worked hard to narrow the gap with the old employees and complete the arrangements. Under the premise of continuous work, I continue to learn and summarize, so it should be said that as a salesman, I have gradually matured.

The year of xxxx has beckoned to us. The new year means a new starting point, new opportunities, and new challenges. Summarizing the experience of xxxx, I believe I will do better! At the same time, I hope that the company will consider my situation and increase my workload. Believe me, I can do it!