Usually, we will try our best to solve problems after they appear, rather than eliminating them in preventive measures before they appear.

It is of little significance to solve the problem after it appears, because a lot of costs have been consumed and unnecessary cost waste will occur again.

Many problems can be completely avoided, as long as we think about the next step before doing something.

What problems may occur in that link, and take targeted measures to avoid problems, so as not to cause cost consumption and improve work efficiency.

Everything is established in advance, and it is abolished if it is not foreseen.

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Prepare in advance, get twice the result with half the effort.

Quality management emphasizes the concept of zero defects-doing things right for the first time, making all plans to prevent the occurrence of defective products, which will make the work play an efficient and effective role and will not worry about various endless problems all day.

Prevention and control is more important than solving problems afterwards.

Perhaps many people think that solving the problem will be a great thing, because it proves that it can always turn the corner after a crisis, showing its superior ability.

But if you always solve the problem afterwards, you can only put out the fire after the problem appears, rather than nip in the bud, that is, at most

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Can only be a "firefighter"; Instead of becoming an excellent manager, because the most important thing for an excellent manager is that he will not wait for the problem to happen before solving it, but will not let it happen at all.

Excellent managers pay attention to prevention and control, like planning and investigation, and often foresee possible problems before they happen and take corresponding measures to prevent them.

Prevention and control is more important than solving problems afterwards, it is too late, and defective products, defective products and defective products have appeared; This will lead to the rework and maintenance of products, and will lead to the consumption of costs, the delay of delivery and the increase of inventory, which will cause losses caused by customer dissatisfaction.

Toyota's "improvement team" is a preventive control.

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This is mainly the quality management of each step in the process.

Toyota encourages employees to put forward reasonable suggestions, and workers always enthusiastically put forward suggestions on quality improvement and cost reduction in production.

On the improvement panel, problems often occur in daily production, and these problems can be effectively avoided through relevant measures.

Just like a workpiece, the improvement team will point out that it is likely to be a fragile workpiece and needs to be replaced frequently. Workers work through long-term practice; It is found that the vulnerable part of the workpiece is only the tail, and the tail of the workpiece can be replaced separately without replacing the whole workpiece at all, which will undoubtedly effectively improve the quality and reduce the cost.

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You can't get used to solving problems afterwards, so even if you are good at solving problems, you can only cope with one problem after another.

Because problems pile up, it will take a lot of time, energy and money to solve them, which will form a vicious circle, because solving problems will lead to no time, energy and money to prevent them from happening.

Being used to solving problems afterwards can only show that there are too many problems and management failure.

If we always emphasize solving problems afterwards, managers can't become excellent managers.

Excellent managers always have different vision and insight from ordinary people. Because of my strong research ability, I am always there.

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Make relevant plans before work to nip problems in the bud.

Improving quality begins with planning.

Quality is not emphasized repeatedly.

Some enterprises constantly emphasize quality at intervals, but the quality has never improved.

Although all employees know the importance of quality, there is still no progress in actual work and quality problems occur frequently.

To realize the prevention and control of quality management, it is inseparable from the plan.

Planning is the premise to ensure the effective development of the work, and it is the pre-planning

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Effective prevention and control measures are also an effective guarantee to improve quality.

In management practice, planning is the premise and foundation of other management functions, and it also permeates other management functions. Lenin pointed out: "Any plan is a scale, a criterion, a lighthouse and a road sign."

It is the central link in the management process, so planning plays a particularly important role in management activities.

All work begins with planning, and planning is the basis for improving work efficiency. The most basic skill of employees is planning, because planning can cultivate employees to form a rigorous and meticulous work style.

Only by making a good plan can the work be carried out in an orderly way.

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Busy but not chaotic, improve work efficiency, improve the refined management level of enterprises, and achieve the best economic and social benefits.

Usually, when we receive a task at work, we will start working immediately, which is just the opposite of what we do in the west.

The first thing westerners do after receiving a job task is to carry out research activities and make plans.

Because they have done research and detailed planning in advance, they basically won't encounter problems after starting work, because they have taken measures to deal with possible problems from the beginning.

Because we started working as soon as we received the task, we must

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Solving problems when encountering them, sometimes in a hurry, will greatly reduce our work efficiency and is not conducive to the management activities of the whole enterprise.

My company places special emphasis on making a good plan. Before doing anything, we need to make an effective plan, and be as precise and detailed as possible. We even need to carry out various research activities to predict possible problems in the process and propose solutions.

It is precisely because of this work mode of planning first and then working that any work carried out by the company is very smooth and the work efficiency is improved in an all-round way.

The company once had a particularly important and tense production task. When the task arrived at the production workshop, our team began to allocate personnel, collect materials, prepare tools and clean the workplace.

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When we were ready for the next job, the workshop director told us to stop all work.

The director asked us "whether we have made all kinds of preparatory measures, whether we have foreseen the problems encountered in our work, and whether we have any countermeasures for the possible problems foreseen".

If these are not well thought out, don't put into production first, and then start work after we have well thought out and made relevant plans.

On the surface, this may affect our production tasks and work, but if we study deeply, we will find that;

It is precisely because all kinds of plans are made in advance and the work is carried out in an orderly manner, which effectively controls the deviation of activities and ensures the quality and efficiency of work.

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The control process is the control result.

The result is caused by the process, and what kind of process leads to what kind of result.

Therefore, the control process is the control result.

We used to think that as long as the result is what we want, there is no need to care about the process. Now, this view is obviously wrong and absurd.

Of course, there is no objection to controlling the results here. Due to the correlation analysis of the results, we may find some problems and find effective solutions to achieve satisfactory results.

However, it is worth noting that in quality management, it is necessary to prevent employees from deliberately concealing relevant information and process control.

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Ming, great influence, because it will lead to the whole process out of control, the structure is not satisfactory.

Under normal circumstances, we are all "result-oriented", as long as the work can achieve satisfactory results.

If we only pay attention to the results and ignore the process control, it may lead to the effect of "being wise after the event";

Because the result is obtained through the process. The results are time-delayed, and it is difficult to ensure the reliability of the results without controlling the process.

Without a long production process, there will be no so-called result. In order to ensure quality management, we must control the process.

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Quality management emphasizes process control, which especially emphasizes controlling every step, every link and even every employee in the production process.

Our company attaches great importance to this point, and even the process control has been achieved to the extreme. Perhaps many people have encountered such a situation, when the production work progresses, some employees dare not take responsibility;

Will not report the quality hidden trouble caused by his own work mistakes to the quality inspection personnel in time, so that he can't do all kinds of remedial measures to control the loss.

Therefore, the company emphasizes encouraging employees to raise the problems found in time, and often asks them many questions to understand the possible problems in the production process and how to solve them;

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At the same time, they will be required to report to the company the information they have and the problems they often encounter in their work.

Master crosby believes that the quality system is prevention, not retrospective testing. It's too late to wait until the product comes out, then do the inspection, and then punish the employees who do defective products, because the cost has been consumed.

Quality management should reduce the rate of defective products by controlling the previous links.

In order to obtain high-quality products and services, it is necessary to control the process and ensure that everything in the process develops according to the ideal situation.

It is necessary to realize that employees are often in accordance with the public.

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What our company provides is the work carried out by processes and tools. Therefore, in order to achieve the goal, the company should try its best to eliminate the mismatch between the process and the result.

Process control requires "control of every step, every link and even everyone", while process control emphasizes institutionalized management and standardized production;

Because this will effectively prevent the same mistakes from happening again and again, constantly prevent possible mistakes and minimize the company's losses as much as possible.

Working in an institutionalized and standardized environment, an ordinary person can do extraordinary things. As long as he acts according to the relevant rules and regulations, he can effectively avoid mistakes and achieve unexpected results.