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Civil Servant Interview Course: Chapter 4 Section 7 Interview Language Skills
Oral expression ability is also directly one of the important evaluation factors of interview. The application of language skills in the interview directly reflects the knowledge and accomplishment of the candidates. Good language skills will promote the smooth interview, coordinate the communication between candidates and examiners, and make examiners fully understand the abilities and qualities of candidates. ?

Below we will introduce various language skills one by one.

First,? Me? The use of words?

1, decrease? Me? Vocabulary usage frequency

In the examination room, candidates try their best to sell themselves to the examiner: me? Suitable for this job; ? Me? Graduated from a school and so on. Psychologists tell us that most people have the desire to show themselves and the mentality of not wanting to be the audience of others, so they use it happily on candidates? Me? By the time I get there, the examiner may be bored. ?

Please compare these two statements:?

Candidate A:? During my time in charge of the sales department, I made great improvement in the work of the department. Under my strict management, the employees of this department also got great exercise and progress, so they were praised by the head office, which made me very pleased. ?

Candidate b:? During my time in charge of the sales department, the work of this department has been greatly improved, not only the sales volume has increased by 30% compared with last year, but also the employees of this department have been greatly trained and improved. The reward from the headquarters is a great encouragement to all our staff. ? It should be said that candidate B is more acceptable and liked than candidate A. He didn't use it five times in a row? Me? Moreover, he didn't take all the credit to himself, so the expression effect of candidate B is much better for the same content.

? Except for this example, use it as little as possible and avoid repeated use? Me? Besides words, what are some things? Me? Skills of using Chinese characters. ?

2. Is it singular? Me? Plural number? we? ;

3. Use something more flexible? I think? I think? Instead of emphasizing? I think,? I suggest? Such words, in order to play a buffering role;

4. use? Me? we? For example, replacement? Myself? Everyone? Waiting to transfer? Me? ,? we? Semantic accumulation of;

5. Right? Me? Words are modified and qualified, for example,? Humble opinion? Personal opinion? Wait;

6. Omit the subject according to grammar? Me? , such as will? I think this is a successful operation? Omit the subject as? This is a successful operation.

In a word, we should use it carefully and skillfully except in the semantic environment of defining the subject and taking responsibility? Me? Words.

Second, the skills of expressing opinions.

Whether candidates can express reasonable, profound and constructive views on a certain issue is a common and important evaluation item in the interview of civil servants. To win the examiner's approval, candidates should not only have real talent and knowledge to express their true opinions, but also master the art of expressing their opinions, so as to promote the examiner's understanding and acceptance of their opinions.

? (1) When the examiner asks questions, please pay attention to the candidates, grasp the main points of the examiner's questions, and organize your own language reasonably. Never interrupt the examiner until he has finished speaking, and then speak calmly.

? ② Keep timely communication with the examiner. When speaking, be sure to closely observe the examiner's reaction; The examiner didn't hear you clearly, so he should repeat it in time; If the examiner expresses confusion, he shall explain or supplement it; If the examiner shows impatience, please finish the topic yourself instead of waiting to be interrupted.

? Don't be opinionated, but allow the examiner to raise objections, listen humbly and ask sincerely. If you still stick to your point of view after the discussion, remember not to explicitly deny the examiner's opinion (although it has been done in essence) and respect the examiner's opinion.

? (4) When the question is neutral or not easily controversial, you can directly and frankly put forward your own views.

You can use your opinion when it is not easy to be accepted? Hierarchical recursion? And then what? Reduction to absurdity? .

The former refers to getting closer to your real point of view from the point of view that the examiner can accept but is far from your real topic? With clear logic and full mental preparation of the examiner, sell your own views. The latter refers to the use? And vice versa? Put forward your point of view in a new way, then gradually prove it wrong, and finally clarify your real point of view. It is often easier for people to object to wrong views than to accept correct ones. ?

Provide accurate information to support your point of view. When candidates provide accurate and detailed arguments, not just their own opinions, your opinions will be easily accepted.

Third, candidates' language expression should be concise and accurate.

The candidate's speech should be concise, concise, fluent and clear, and give full play to the central content. Candidates should not ramble and extend the topic aimlessly. ?

In order to highlight their central argument, candidates can use structured language. When answering questions, state clearly first, draw a conclusion first, then describe and demonstrate, and make the main contents clear. Of course, we should also avoid lengthy discussions. ?

Fourth, how to make an appropriate explanation?

Explanation is a common expression in interviews. The purpose of the explanation is to clarify the facts and opinions that the examiner does not understand or understand; Or explain the reason for something; Or clarify the misunderstanding of the examiner in time. ?

? Explain? It is not difficult in itself, but it requires certain principles and skills to make your own explanation achieve the expected effect. ?

The attitude of explanation should be correct?

Candidates should not be impatient or arrogant when explaining because the questions asked by the examiner are too simple. Many times, the examiners don't really understand or hear you clearly, and they don't want to find out how much you know. Examiners ask candidates to explain a certain question, and often check whether the candidates can explain it clearly!

Candidates can't feel wronged and dissatisfied because they are misunderstood or their answers are suspected. They need to explain themselves. Candidates must be sincere when explaining, and use emotional language to explain the problem.

? (2) Should it be closed in time?

When the explanation is really difficult to work, candidates don't have to worry. More than half a sentence? . If the examiner has made a certain judgment, it is often difficult for candidates to change their views. Changing the topic at this time is the best solution. If candidates hold on to this question, they must make the examiner understand that the relationship between candidates and examiners may become stiff. ?

? 3 well-founded?

Interpretation is actually an argument, clarifying the candidate's argument. With the support of your conclusive evidence and certain logical reasoning, the examiner will easily accept the examinee's explanation.

? 4 seeking truth from facts?

If it is difficult to tell the truth when explaining, please don't make excuses, emphasize irrationality, and don't make it out of nothing. If it should be explained, it is necessary to explain the objective reasons and show the attitude; Don't explain what you shouldn't. ?

If the examinee is inconvenient to speak out or unwilling to appear in the examination room, he can truthfully explain to the examiner and ask for his understanding. ?

(5) take responsibility? When candidates are asked to explain their mistakes or some shortcomings in their past work, it is unwise to just explain what happened and avoid their responsibilities.

If you want to gain the trust and understanding of the examiner through your own explanation, you'd better take responsibility. Please rest assured that the examiner will not only pay attention to this? Who made the mistake? What are they really interested in? Who will take the responsibility, explain? .

When you take responsibility for yourself, you should be practical, strictly limit your responsibility to what you explain, and don't expand it at will. Some candidates mistakenly think that the greater the responsibility they undertake, the more sincere their attitude will be. This misunderstanding will have serious consequences.

Some problems even need to admit their mistakes or don't understand, and don't need to be explained. For example, candidates are five minutes late, unless there is a real reason, don't explain, just sincerely apologize to the examiner.

⑤ Indirect explanation

That is to say, from the perspective of a third party, including the leaders of their original units, university teachers, award-winning certificates and other written materials, media information and so on. Citing the identity of a third party to explain will enhance the objectivity and persuasiveness of your own explanation. ?

Verb (abbreviation for verb) reveals the answer.

When candidates answer questions, if they take closed questions, only answer? what's up Or? No? If you don't explain, it just shows your attitude, and doesn't make the examiner accept your statement, and even makes the examiner feel that the candidate doesn't want his statement to be recognized, because the candidate just answers indifferently? what's up With what? No? ,? Right? With what? Wrong? Wait a minute. ?

Sixth, the excuse to speak

Many questions in the interview are aimed at candidates and need to be answered positively. Some of these questions if the candidate? An excuse to talk? Maybe it will work better this way.

For example, the examiner asked: Do you think you did well in college? So if the candidate answers yes: I think it should be good! ? It's hard to convince. And what if the candidate borrows someone else's? Mouth? To prove yourself, it will be much more effective. Like what? I won the first-class scholarship in four years and three years, and was rated as an excellent graduate when I graduated. Because of my professional achievements, Professor Shen, the only academician of Chinese Academy of Sciences in our department, let me into his laboratory and made a pertinent evaluation of my work. Before graduation, under the guidance of Professor Shen, he published an academic report in a journal. The editor-in-chief of this magazine thinks this report is novel and informative?

When you speak with excuses, should you pay attention? The person or thing chosen by the examiner should be acceptable and recognized. If the candidate says:? My mom always thought I was smart? It seems inappropriate, because their relatives' evaluation of themselves is not objective and authoritative enough. In addition, candidates should try to express this method euphemistically and implicitly. A candidate said to the examiner:? Director Liu of your bureau spoke highly of me when he visited our school. Welcome me to work in this bureau after graduation? This will make the examiner feel that the candidate will raise a leader to put pressure on himself, which may be contradictory. ?

The excuse to speak can neither be aggressive nor arrogant, let alone fabricated out of thin air. Just avoid these points, an excuse to speak? Skills can be used appropriately.

? 7、? The interview language must be clear and definite.

(1) Avoid ambiguity and ambiguity?

If there is a candidate's description, it was initiated as a student union cadre during a mid-term exam at the university. Don't cheat in the exam? Activities. Candidates use it? Senior high school entrance examination? Want some? The mid-term exam led the examiner to mistake junior high school graduates for the mid-term exam. This is a typical vague term. ?

? (2) Is it clear?

Spoken language is different from written language. Written language can use many pronouns, and readers have enough visual space to accommodate the context, so it doesn't matter how many pronouns are used. As long as it is accurate and speaks quickly, it is difficult for the examiner to distinguish the reference relationship according to the context (there is no following). Especially? Him? She? It? It is ambiguous in spoken English, so in order to avoid misunderstanding caused by ambiguous reference, candidates can use personal pronouns less and use names as much as possible.

(3) The narrative of the plot needs to provide exact information?

Some candidates answer general questions, which have nothing to do with the topic. For example, when asked how to identify a mistake in the past, the examinee replied:? I think I did something wrong once? Such an answer is meaningless because it doesn't provide enough information.

? (4) Avoid using ambiguous words or sentence patterns. ?

Some words are inherently ambiguous, and so are some sentence patterns, such as:? Maybe? Maybe? ,? If you have to draw a conclusion, wait. ?

(5) Don't omit the subject at will. ?

In daily life, our spoken English may be very casual, and we often omit the subject when both sides of the conversation understand, such as? Where did you go yesterday? ? The other party won't understand. But even if both sides can understand it in the examination room, it is best not to omit the subjects at will. Interview examination room should use more formal spoken language, especially the examiner's name can not be omitted, for example, candidates ask? Am I right? ? How about: Director Liu, do you think my point of view is correct? ? The statement is good.

Similarly, the saying that the word order is reversed in daily spoken English should not be omitted, such as? Coming, you! ? I should say: there you are!

(6) There are no dialects. ?

? Unless the examiner agrees, candidates should try to use Putonghua in the examination room. Some special positions may require a certain dialect, which is another matter.

Candidates sometimes find that an examiner is a fellow villager and can't help but say a few words about his hometown. It doesn't matter, but enough is enough. In addition, candidates should not mix foreign languages in their languages, such as popping up some:? Thank you? What about you? /ok? /Really? Wait a minute.

(7) You can make a summary at the end of the topic.

For some narratives or long paragraphs with unclear time, space and logical structure, candidates can make a short summary at the end to give the examiner a clear and complete feeling.

(8) Strengthen the logical structure of speech and life.

Candidates can use conjunctions more often to strengthen the connection between sentences and highlight the logical relationship.

? Eight, how to deal with the examiner and candidates say hello?

Sometimes at the beginning of the interview, the examiner will take the initiative to chat with the candidates casually. Some candidates don't know what the examiner means at this time. They will say to themselves:? What qualities should this greeting test me? ? Does the examiner have anything to say? In fact, the examiner only does this to reconcile the atmosphere of the examination room, especially when some candidates are too nervous or stiff, this greeting can play a relaxing role. This is a skill for examiners to evaluate talents scientifically, and it is also a sign of examiners' friendly attitude. Candidates don't have to worry, as long as they enthusiastically agree. But greeting as an interview? Overture? , should not be a presumptuous guest usurps the host's role. Some candidates forget this principle when they see the examiner greeting themselves casually and take the initiative to find a topic. Greetings in interviews are definitely not greetings between friends in daily life.

Nine,? Quote some proverbs, famous sayings and idioms appropriately, highlight the cultural background of candidates and set off their maturity through the depth of the quoted content.

If the examinee accidentally makes a mistake, laugh at himself and say:? Indeed, as a celebrity said? Truth takes a step forward, and this is fallacy? I obviously went one step further just now. This quotation not only shows my cultural accomplishment, but also finds a proper explanation for my momentary mistake.

However, candidates should master the degree of quoting famous sayings, and don't let examiners treat themselves as dictionaries. ?

Ten, beware of traps?

Among the five ways of conversation commonly used by examiners, three may have laid a trap for candidates. ? Talking nonsense? Just chatting aimlessly with the candidates, asking irregular questions, and the candidates can't figure out the examiner's intentions, which also relieves the tension and alert state. At this time, the examiner may suddenly ask key questions, which will make the candidates unprepared and lead to the truth. To this end, candidates must be vigilant, knowing that the examiner also wants to improve the interview efficiency, and the questions asked by the examiner have a certain purpose even if they are simple. ?

? Forcing words? This is an oppressive question and answer. For those questions that must be answered by candidates, examiners generally adopt this method. Like what? Our unit has no conditions to solve the housing problem immediately. Would you like to come? This limited question seems to have only two answers:? Willing or not? Not reconciled? The examiner hopes you can give a clear answer. Of course, it doesn't matter if the candidates can answer clearly, but sometimes the candidates can't? Choose between two? The choice, then please candidates from this? Dilemma? Jump out of the trap, because you can also use a third answer, such as vague answer. ?

? Talking method? The examiner first tells the examinee how bad his unit is, and if the examinee's mood is affected by it, he will fall into this trap 2.

XI。 How to ask questions

In the interview examination room, the examiner sometimes gives you the right to ask questions. Candidates don't have to be modest, just be generous. Candidates should know that asking questions to candidates is not a polite and friendly way for examiners. The reason for this must be related to the purpose of the interview. Experienced examiners hope that candidates can ask questions here and learn about the other side of candidates through these questions. Just like the self-introduction at the beginning of the interview, the questions raised by the candidates at the end of the interview are also opportunities for the candidates to fully grasp the initiative.

Therefore, candidates not only need to know some information related to the position and interview through the examiner's answers to their own questions, but also need to take this opportunity to give full play to their uniqueness, as mentioned in some previous examples. Candidates understand this and can ask questions appropriately. So what questions would you ask? Candidates can ask some questions about the position they are applying for and this interview. While expressing confidence in this job, you might as well show some hesitation. Do you want the examiner to know that his answer may affect your final decision? Because you also have the right to choose. Candidates should make good preparations in this respect before attending the interview. Here are some examples.

? For example:? I am puzzled by the frequent changes in the leadership of your company. Can you tell me why?

? Candidates who passed your interview before are all civil servants now. How are their work performances?

? If your company finally hires me and I accept it, what do you think I need to do before I officially take office? ? ,? Will candidates who perform well in the interview give priority to employment? ?

Here are some examples to illustrate what kind of questions candidates should ask. In addition to the content of the question, candidates should also pay attention to several principles when asking questions:

(1) What questions should I ask? Question? Don't bring up new topics to chat with the examiner. And questions are not only for candidates, but also for examiners to answer. Therefore, the questions raised must arouse the interest and attention of the examiner and make him willing to answer.

(2) Can't candidates ask questions? Cruel? Don't ask and cross-examine a question. If the examiner doesn't give a clear answer, then he must have a reason to answer. Candidates should not pester each other.

(3) Ask questions with the other person as the center. Here? Same to you? It does not refer to the personal affairs of the examiner, but to matters related to the applicant. Candidates also ask questions about themselves at this time, which will make the examiner feel that you are too self-centered.

(4) Don't ask some childish questions, for fear of baffling the examiner.

(5) Pay attention to the way of asking questions: just like answering questions in an open way. Candidates had better use open-ended questions instead of limited questions, so as to give full play to the role of examiners.

? (6) Ask too many questions. Generally, three or five is enough, and the combination of different questions is also very important?

(7) Pay attention to the examiner's mood when asking leading questions or exploratory questions. Once the examiner shows impatience, he should stop asking questions in time. ?

? (8) Don't ask questions that are too far beyond the examiner's knowledge (some candidates actually want to discuss the process with the examiner in the examination room! ); Don't ask ambiguous or ambiguous questions; Don't ask questions that the examiner won't or won't answer; Don't ask questions that may put you at a disadvantage.

? (9) After asking the question, make it clear that your question is over and express your sincere thanks.

Twelve, common sentence patterns and? Wan Yu?

Sometimes candidates need to delay answering questions to consider words; Sometimes candidates are nervous and forget the topic; Sometimes candidates wish their expression would be better. In these cases, in order to help candidates, we have compiled some common sentence patterns and? Wan Yu? , for candidates to choose from.

? Frankly speaking, he said

? I can adapt to this job because

? This is how I think about this problem.

? I sincerely hope that you can express your satisfaction with my situation.

? I hope you can understand.

? Your question makes it difficult for me to answer because

? I did it because.

? I'm glad you can understand my point of view.

? I look forward to continuing to cooperate with you in the future.

? This is the reason and idea for me to do this:

? After listening to my explanation, you may agree with me.

? I couldn't think of a better way at that time.

? Where do you think my answer should start? ?

? Is this the right way to understand what you said? ?

? Before answering your question, I must emphasize.

? The advice you gave me is exactly what I want to realize.

? This is a lesson learned from it. I believe I won't make the same mistake again?

? Really? what's up of course

Thirteen, interview language? taboo

This paper mainly introduces some language styles or styles that candidates should not use in the interview for reference.

(1) and grab a conversation with yourself without being interrupted?

Some candidates rush to say the next sentence as soon as the last sentence is finished, and insert meaningless words in the topic connection part? So what else? Such conjunctions are so packaged that it is difficult for the examiner to interrupt and make an appropriate response. For example, a candidate says: Is that all I have to say? So what? In other words.

(2) Repeated addition of languages?

When the examinee repeats a sentence repeatedly or often supplements the previous words, it will make the examiner very angry. ?

(3) the two extremes of certainty

Semantic certainty should be timely. Some candidates form a language habit and often use absolutely certain or uncertain words. For example, some candidates always say:? Of course, absolutely, of course, but all the other candidates are old? Maybe, maybe, maybe, something like that, okay? Tell me about it. Both situations should be avoided. ?

(4) The language is dull, and some sentence patterns or words are repeatedly used?

If candidates answer every question like primary school students solve problems: because? So even if the content is wonderful, it will bore the examiner. Candidates should change sentence patterns as much as possible and use synonyms or synonyms. Like what? Because? You can change it to: in different places, so, because, for this reason, why? Because wait. ?

(5) Don't expand the scope of quotation casually.

Some candidates often use it. As we all know, it seems that more people should join the interview room. This kind of talk is easy to cause the examiner's rebellious psychology: I don't know.

(6) Remove spells and accompanying actions

Alone? Speech image? Maybe use some repetitive spells? That month, then wait for other actions such as raising eyebrows, crooked mouth, scratching hair, wiping nose and so on.