Hello, if what you complain about is true, then this bank and this teller are indeed responsible. The service attitude and business efficiency of Agricultural Banks across the country are really disappointing. The Agricultural Bank of China was not like this in the past. Alas, the Agricultural Bank of China really needs to be reformed and rectified. Now let’s talk about my suggestions for you. I don’t want to say anything else, let’s talk about something practical:
First of all, 30,000 yuan is not a small number. The prerequisite for charging a 90 yuan handling fee should be the teller. This can only be done after handling the corresponding business for the customer and it is successful. You are talking about handling transfer business. Are you doing a cardless (discount) transfer? You should fill in the other party’s account name and account number. You must ensure that what you write is correct. Then after the teller accepts the business, If you enter the original account, the information on his original voucher will be incorrect, and his own voucher will also be wrong. If the bank you are handling business with has an after-the-fact supervision system, then it is also a wrong account. At least it will contact you afterwards, but if there is no relevant phone number, it is difficult to tell.
Secondly, if you want to contact their bank to make a complaint, 95599 is absolutely useless. You might as well call the local 114, and then ask for the phone number of the Luancheng Branch of Shijiazhuang Nanjiao Agricultural Bank of China, and call directly Let me explain in the past, let’s take a look at their attitude first. If you are not satisfied, you can strengthen your tone appropriately, but there is no need to sue the bank, because this will not do you any good.
Finally, I would like to remind you that no matter which bank you go to handle business next time, you must check the receipt after completing the transaction. This way, you can discover the error at the first moment, and at the same time, you can Save yourself the trouble. The bank's famous saying: It is not responsible for the customer leaving the bank, is not for nothing.
I am also a bank worker myself, but not from the Agricultural Bank of China. If something like this happens to our bank, the fault must be our own. I am very sorry to the customers and will definitely compensate those who deserve compensation. . The bank's 90 yuan handling fee will definitely be refunded, regardless of whether it is borne by the teller or the bank itself. The rest, to be honest, are meaningless. If you still feel angry, then you have no choice but not to go to the Agricultural Bank of China to do business next time.