1. Classic quotes about turning waste into treasure

1. If I give birth to a son in the future, his name will be "So Handsome", then when others see me, they will say, "So Handsome" Dad".

2. For work, take a step back and the sky will be brighter. For love, take a step back and the sky will be empty. 3. The highest state of work is to watch others go to work and receive other people's wages.

< p> 4. Money is not the problem, the problem is lack of money! 5. When I’m drunk, I won’t accept anyone, so I just hold on to the wall! 6. I’m like a fly lying on the glass, the future is bright, but I can’t find it! To the way out. 7. Senior brother, do you know? The second brother’s meat is now more expensive than the master’s. 8. If eating more fish can make people smarter, then you must eat at least a pair of whales... 9 .When the water is extremely clear, there are no fish, and when people are extremely humble, they are invincible. 10. Youth is like toilet paper. It seems like there is a lot of it, but when you use it, it is not enough. 11. Friends around me, hurry up and become famous, so that I can. 12. A female classmate was too dark, and her boyfriend was too fair. One day in the dormitory, the venomous diva suddenly said to her: "You can't do this, you will give birth to zebras." 13. I have always regarded handsome boys and money as dirt, and they have always regarded me like this. 14. Don’t compare yourself to me, I am too lazy to compare with you. 15. I am not a casual person. When I am casual, I am not a human being. 16. God said, There was light, I said I objected, and from then on there was darkness in the world. 17. I am in a bad mood today. I only have four sentences to say, including this sentence and the previous two sentences. I have finished my words. 18. To be a human being, you must be a A person wandering between Cow A and Cow C 19. My big name is God, my nickname is Jesus, my English name is God, and my dharma name is Tathagata

20. If a tree doesn’t want the bark, it will definitely die; if a person doesn’t want it, it will die. My face is invincible. 21. The three punches from the farmer are a bit painful. 22. In fact, I have always been popular: when I was a child, everyone loved me, but now I am loved by bitches. 23. I am not afraid of enemies like tigers, but like pigs. Teammates 24. Go your own way, let others take a taxi (go other people's way, let others have no way out) 25. Rats carry knives, looking for cats all over the street 26. As long as you have deep skills, you should also take poop seriously R>) 27. China Who is the fastest?

Because Cao Cao is as far away as 28. His thoughts are, and 29. Only when there is a long queue at the train station. , can you truly realize that you are the "descendants of the dragon" 30. Lovers will eventually get married. 31. Spring is here, and a group of geese are flying north, sometimes forming a B-shaped formation, and sometimes forming a T-shaped formation... 32. Just lie down wherever you fall. 33. If a tiger doesn’t show off its power, you think I’m HELLO KITTY! . 34. A donkey can’t help but fall over~ 35. The highest level of self-service: support the wall to get in, support the wall to get out.

36. Lost. 37. If I don’t treat you better, can you come with me? 38. Take a newspaper to the toilet.

39. Go to Google. Baidu it. 40. Women must be kind to themselves.

Once you are exhausted, another woman will spend your money, live in your room, sleep with your husband, and beat your baby! 41. Your ugliness has nothing to do with your face... 42. Grandpas are descendants of grandchildren... 43. God, did you let summer and winter live together? ! What a hell of a weather! 44. Big birds can be found in any forest! 45. Don’t be afraid of enemies who are like tigers, but be afraid of teammates who are like pigs. 46. ??Summer is just not good. When I was poor, I didn’t even have to drink the northwest wind... 47. Do whatever you want! 48. Pregnancy is like pregnancy, it takes a long time for people to see it.

49. Don’t come to me if you have nothing to do, and don’t come to me if something happens. 50. Do you think I will watch you die? I'll close my eyes.

51. The reason why angels can fly is because they take themselves very lightly... 52. I want to fall in love early, but it's too late... 53. Please don't speak English in front of me in the future. , 54. As far as your thoughts go, get away from me! 55. It’s been a long time since anyone has made cowhide look so fresh and refined! 56. Boss, is money really that important to you? I talked for more than three hours and didn’t get a penny drop? 57. When I woke up, it was dark. 58. If I became the HR manager, the first thing I would do would be to promote myself to the position of boss.

59. I spend all my time losing weight except eating, and you still say I don’t have perseverance? 60. Water can carry a boat and cook porridge. 61. Buying a computer but not having broadband is like having all the food and wine prepared but becoming a monk before eating.

62. There is a very old legend - people who can see beautiful women on XX campus will live forever. 63. Life is easy; life is easy; life is not easy. 64. I won’t tell you even if I beat you to death.

65. Problems that money can solve are not problems. 66. After studying for more than ten years, I think it’s easier to get along in kindergarten! 67. You even believe the advertisements. Are you stupid by reading? 68. How can you lose weight if you don’t eat enough? 69. Sleep is an art - no one can stop me from pursuing art.

70. The early bird catches the worm, and the early bird catches the worm.

71. Oh my god, my clothes have lost weight again! 72. My name in my girlfriend’s mobile phone is “him”. After we broke up, I became “it”.

73. I am different from you because I am human. 74. Asking you how much sorrow you can have is like a group of eunuchs going to a brothel. 75. I only drink pure water and pure milk, so I am very simple. 76 When God gives us youth, he also gives us acne.

77 When something goes wrong, look for the cause within yourself first. Don’t blame the earth’s lack of gravity for constipation. 78 Although I am not very handsome, when I was young, some people praised me for having an idol on the left side of my nostril.

79 Mom’s advice: Girl, you must eat appropriately to lose weight! 80 Spring is the season when colds and relationships are most common. Some people accidentally catch a cold, while others accidentally fall in love. I belong to the former. 81 I was also an infatuated person, but it rained and I drowned.

82 Money is not everything, sometimes a credit card is needed. 83 I allow you to enter my world, but I will never allow you to walk around in it.

84 I hope that one day I can double-click my wallet with the mouse, then select a hundred-dollar bill and press "CTRL+C". Then "CTRL+V" continuously. 85 I am a lonely tree The tree has been standing by the roadside for thousands of years, waiting lonely, just for one day when you walk by me, I will fall for you. If I can’t smash you, my life will be in vain. 86 If you love me, please raise your hands; if you don’t love me, please stand on your head.

87 People are afraid of being famous and pigs are afraid of being strong, men are afraid of being poor and women are afraid of being fat. 88 If being rich is also a mistake, I would rather make the same mistake again and again.

89 If marriage is the tomb of love, then I expect someone to bury me. 90 Never hang yourself from a tree. You can try it several times on the surrounding trees.

91 Don’t take your bank card. 2. Sentences or verses praising the "utilization of waste"

1. Throwing away is garbage, recycling is treasure. Saving is a habit and waste is a resource.

2. Waste recycling gives you a fresh environment. Resource recycling, turning waste into treasure.

3. Waste materials are put to great use, everything is a treasure. Recycling dinner plates is convenient for others and yourself.

4. Turning waste into treasure is environmentally friendly, and waste recycling is a piece of cake.

5. Study and implement the spirit of the 18th National Congress of the Communist Party of China and promote the construction of conservation-oriented institutions.

6. Just collect the precious garbage. Whatever you don’t want, I want!

7. Give me a piece of waste and give you a piece of beauty. Having waste at home is a lot of trouble. Recycling benefits both you and the country.

8. Garbage must be classified and resources must be utilized. Recycle waste and purify your home.

9. Everyone must abide by the order in the canteen, and everyone is responsible for recycling the plates. Protect the hygienic environment of the canteen and set an example for recycling plates.

10. Waste recycling is in progress. What are you waiting for? We will collect any waste. Gather all waste, don’t waste it. Paid recycling, free environmental protection.

11. Low-carbon and environmental protection starts with recycling. There are no scraps, just misplaced treasures. I was born with "material", I will recycle it!

12. Resource recycling should be done well, and packaging reduction should be more sophisticated. Recycle all renewable resources and build a beautiful hometown starting from me.

13. Garbage classification, resource recycling, and reuse. Let the waste prove its worth in our hands.

14. Today’s recycling is for tomorrow’s rebirth. Low-carbon life, waste creates value.

15. Waste recycling benefits others and benefits ourselves, making the city green and low-carbon. 3. Classic quotes about turning waste into treasure

1. If I give birth to a son in the future, I want his name to be "So Handsome". Then when others see me, they will say, "What a handsome dad."

2. If you step back from work, the sky will be brighter. If you step back from love, the sky will be empty. 3. The highest state of work is to watch others work and receive other people’s wages.

4. Money is not an issue. , the problem is that I have no money! 5. I won’t accept anyone when I’m drunk, so I’ll just hold on to the wall! 6. I’m like a fly lying on the glass, with a bright future but no way out. 7. Senior Brother , Do you know? The second brother’s meat is now more expensive than the master’s. 8. If eating more fish can replenish the brain and make people smart, then you have to eat at least a pair of whales... 9. If the water is clear, there will be no fish. , The most humble person is invincible.

10. Youth is like toilet paper. There is a lot of it, but once you use it, it won’t be enough. 11. Friends around me, please become famous quickly, so that my memoirs can sell well. 12. A female classmate is a bit shady. , and her boyfriend was too fair. One day in the dormitory, the venomous diva suddenly said to her: "You can't do this, you will give birth to zebras." 13. My mother has always regarded handsome boys and money as dirt, and they have always been Look at me like this 14. Don’t compare yourself to me, I’m too lazy to compare with you. 15. I am not a casual person. I am not a human being when I am casual. 16. God said, let there be light, but I said I was against it, and from then on there was darkness in the world. 17. I am in a bad mood today. I only have four things to say. Including this sentence and the previous two sentences. I have finished my words. 18. To be a human being, you must be a person who hovers between cow A and cow C. 19. My His elder name is God, his nickname is Jesus, his English name is God, and his dharma name is Tathagata.

20. A tree without bark will surely die; a man without shame will be invincible in the world. 21. The three punches from the farmer are a bit painful. 22. In fact, I have always been very popular: when I was a child, everyone loved me, but now I am loved by bitches. 23. I am not afraid of enemies like tigers, but I am afraid of teammates like pigs. 24. Let’s go. Go your own way, let others take a taxi (take other people's way, let others have no way out) 25. Rats carry knives, looking for cats all over the street 26. As long as you work hard, you also poop seriously R>) 27. Who is the fastest runner in China? quick? It's Cao Cao (not Liu Xiang).

Because Cao Cao and Cao Cao are here. 28. Get away as far as your thoughts go. 29. Only when you stand in a long queue at the train station can you truly realize that you are a "descendant of the dragon." 30. Lovers will eventually get married. 31. Spring is here, and a group of geese are flying north, sometimes forming a B-shape, and sometimes a T-shape. 32. Lie down wherever you fall. 33. Tigers don’t show off their power. You think I am HELLO KITTY! . 34. Don’t think too hard~ 35. The highest state of self-service: support the wall to enter, support the wall to exit.

36. Lost. 37. I have no money, no power, and if I don’t treat you well, can you follow me? 38. Take a newspaper to the toilet. I am a scholar.

39. Go to Google and Baidu. 40. Women must be kind to themselves.

Once you are exhausted, another woman will spend your money, live in your room, sleep with your husband, and beat your baby! 41. Your ugliness has nothing to do with your face... 42. Grandpas are descendants of grandchildren... 43. God, did you let summer and winter live together? ! What a hell of a weather! 44. Big birds can be found in any forest! 45. Don’t be afraid of enemies who are like tigers, but be afraid of teammates who are like pigs. 46. ??Summer is just not good. When I was poor, I didn’t even have to drink the northwest wind... 47. Do whatever you want! 48. Pregnancy is like pregnancy, it takes a long time for people to see it.

49. Don’t come to me if you have nothing to do, and don’t come to me if something happens. 50. Do you think I will watch you die? I'll close my eyes.

51. The reason why angels can fly is because they take themselves very lightly... 52. I want to fall in love early, but it's too late... 53. Please don't speak English in front of me in the future. , 54. As far as your thoughts go, get away from me! 55. It’s been a long time since anyone has made cowhide look so fresh and refined! 56. Boss, is money really that important to you? I talked for more than three hours and didn’t get a penny drop? 57. When I woke up, it was dark. 58. If I became the HR manager, the first thing I would do would be to promote myself to the position of boss.

59. I spend all my time losing weight except eating, and you still say I don’t have perseverance? 60. Water can carry a boat and cook porridge. 61. Buying a computer but not having broadband is like having all the food and wine prepared but becoming a monk before eating.

62. There is a very old legend - people who can see beautiful women on XX campus will live forever. 63. Life is easy; life is easy; life is not easy. 64. I won’t tell you even if I beat you to death.

65. Problems that money can solve are not problems. 66. After studying for more than ten years, I think it’s easier to get along in kindergarten! 67. You even believe the advertisements. Are you stupid by reading? 68. How can you lose weight if you don’t eat enough? 69. Sleep is an art - no one can stop me from pursuing art.

70. The early bird catches the worm, and the early bird catches the worm. 71. Oh my god, my clothes have lost weight again! 72. My name on my girlfriend’s mobile phone is “him”. After we broke up, I became “it”.

73. I am different from you because I am human. 74. Asking you how much sorrow you can have is like a group of eunuchs going to a brothel. 75. I only drink pure water and pure milk, so I am very simple. 76 When God gives us youth, he also gives us acne.

77 When something goes wrong, look for the cause within yourself first. Don’t blame the earth’s lack of gravity for constipation. 78 Although I am not very handsome, when I was young, some people praised me for having an idol on the left side of my nostril.

79 Mom’s advice: Girl, you must eat appropriately to lose weight! 80 Spring is the season when colds and relationships are most common. Some people accidentally catch a cold, while others accidentally fall in love. I belong to the former.

81 I was also an infatuated person, but it rained and I drowned.

82 Money is not everything, sometimes a credit card is needed. 83 I allow you to enter my world, but I will never allow you to walk around in it.

84 I hope that one day I can double-click my wallet with the mouse, then select a hundred-dollar bill and press "CTRL+C". Then "CTRL+V" continuously. 85 I am a lonely tree The tree has been standing by the roadside for thousands of years, waiting lonely, just for one day when you walk by me, I will fall for you. If I can’t smash you, my life will be in vain. 86 If you love me, please raise your hands; if you don’t love me, please stand on your head.

87 People are afraid of being famous and pigs are afraid of being strong, men are afraid of being poor and women are afraid of being fat. 88 If being rich is also a mistake, I would rather make the same mistake again and again.

89 If marriage is the tomb of love, then I expect someone to bury me. 90 Never hang yourself from a tree. You can try it several times on the surrounding trees.

91 Don’t take your bank card. 4. Poetry about turning waste into treasure. Is there any poem or prose about turning waste into treasure that is better?

The art of turning waste into treasure: fundamentally handling customer complaints. Why should we "emphasize" that complaints are A gift from a client? Why do we “emphasize” thanking customers for their complaints? The more emphasis is placed on something, the more it is really lacking.

The real situation is: Customer complaints are often regarded as garbage by companies, and are situations that we "have to" deal with and face. We don't really want to create or recycle garbage, so we want as few customer complaints as possible.

Because fewer complaints means the quality of our products is excellent, it means high-quality service, it means customer satisfaction, it means customers can't find faults, it means "zero defects" in service... … We view low customer complaint rates as good news and feel complacent. We regard complaints as a crisis for the company. Once we find a customer complaining, our first thought is to isolate them like bacteria.

In the after-sales service department, we have established a surgically refined process to handle it. Each department is committed to lower customer complaints and considers it an improvement in their service quality.

Complaints are a fierce collision between customers' feelings and enterprises. Fundamentally find the root cause of complaints, and deal with them from the emotional and emotional level of customers, turning negative opposition into win-win and mutual benefit, turning waste into treasure, so that every complaint becomes an improvement of the corporate brand and an emotional interaction and emotional achievement with customers. The process of accumulation.

Why do customers complain? We often overlook one point: Customer complaints after purchase often do not make them happy. Because for customers, they hope that their purchasing decisions are "right" and "correct".

Making complaints afterwards, to some extent, illustrates their self-doubt and proves that their choice at the time was wrong. It is not easy for everyone to face mistakes and correct them.

As a result, more dissatisfied customers chose to remain silent and turned to our competitors in silence. Therefore, the customer is not the initiator of the complaint.

They just found some inconsistencies with their expectations in the process of purchasing solutions and put forward reform requirements. Why does the real solution differ from the customer's expectations? The traditional sales model (hard selling, explanatory selling, persuasive selling) treats customers as passive recipients. All product plans and functions are explained, demonstrated, and shown to customers by sales staff, and customers are passively accepting. in the state.

In this model, salespeople and customers stand on two different sides, representing their respective interests. So the relationship between them is antagonistic.

From the customer's point of view, the salesperson said that this product and service are very good, and I also need this solution, so I might as well give it a try. There is a huge difference between what the customer understands, what the salesperson expresses, and the true attributes of the product.

In this sales model, customers have the least psychological barriers to initiating and expanding complaints: because the final choice has little to do with them, and is forced by the sales staff and begged. It just gives the salesperson a face. His emotion for the product is limited to the monetary value paid, so he does not need to bear more responsibilities. It's always easy to point your finger outward and point out other people's mistakes.

The perceptual sales model uses emotions or emotional interactions to discover customer needs and assist customers in finding solutions. In this process, the customer plays the leading role, while the salesperson appears as a supporter, providing guidance to the customer at the appropriate time.

Customers define their own problems, what solutions they need, and manage their own expectations. In this process, in addition to investing the same currency as in traditional sales and purchase decisions, customers also use their own emotions and emotions.

The more emotions and emotions are involved, the higher the cost and the lower the possibility of overthrow or strong confrontation.

Because this is not the salesperson's business, but the customer's own choice and their own business.

The process of handling complaints is exactly the process of emotional dialogue with customers. Successfully handling customer emotions is the key to successfully handling complaints and turning waste into treasure.

By handling complaints, negative and antagonistic emotions are transformed into positive emotions. The result is: the complaining customers become extremely loyal users of the enterprise. What points need to be paid attention to during this process? l Obtain positive value from negative emotions. In fact, emotions themselves are not positive or negative. It is just that from the standpoint and needs we represent at the time, a certain emotion is not good for us, so it is called a negative emotion. .

When customers are dissatisfied with our products, services, and attitudes and become angry, this emotion is negative. During processing, how can we put ourselves in the customer's shoes, put ourselves in the customer's position, and understand the truth as seen by the customer.

We need to focus on the following three points: O What does the customer think went wrong? O How do customers feel about this? O What solution does the customer want (as opposed to what you think is the solution)? Why do customers have negative emotions? It is because customers first have an expectation value. Within this expectation value, customers have positive expectations and benchmarks for the company's products, services, personnel quality, etc.

Maybe we have not reached it yet, maybe that is still our goal, but do we want to be grateful to our customers? In this case, we will understand the customer's emotions and reach a consensus with the customer on the basis of passion, thereby gaining the customer's trust and finding a reasonable solution together. During this process, do not try to establish, command, control, criticize, blame, or judge the client's emotions.

l Let customers release negative emotions through listening. Listening is a passive behavior, while listening is an active behavior. From hearing to listening, we need to consciously practice repeatedly and improve ourselves.

Experiments have shown that when we disagree with an idea, it hinders effective listening. So, we have to keep an open mind when dealing with customer complaints.

In this case, we can proactively and actively listen. By listening openly to the needs and feedback of customers, we can understand where the customers’ real complaints are and use closed questions to provide feedback to customers. Ask for proof. Once you lock in a firm answer, at this point try to change the original customer's perspective to the new one.