In our daily study, work and life, we are all familiar with deeds. Deeds are a kind of official documents, which have the functions of promoting righteousness, commending the advanced and promoting the work. What kind of deeds are standardized? The following are my outstanding contributions to my personal advanced deeds (5 selected articles), hoping to help you.
Wu, aged 53, is the general manager of Anyang Huaying Fine Chemical Co., Ltd., the deputy to the Municipal People's Congress and the vice president of the Municipal Association of Township Enterprises.
Wu is the first graduate of the Department of Chemical Engineering in the university after the resumption of the college entrance examination. She loves chemical engineering research. Despite the obstruction of her family, she gave up her comfortable and superior job as a government official and resolutely went to the enterprise to engage in chemical technology research. 1995 was ordered to be the director of a township chemical plant that had been shut down for several years. She gave full play to the advantages of scientific research, took the road of scientific and technological innovation, and gradually led enterprises out of the predicament. She found garbage "random objects" from the waste of Yanshan Petrochemical Plant in Beijing, and successfully developed "modified random polypropylene filling masterbatch", which reduced the cost of plastic rice. This alone has created an output value of more than 10 million yuan and a profit of more than 15 million yuan for the enterprise. 1990 developed the product of "o-p-nitrotoluene", which filled the gap in the province and won the first prize of township enterprises through provincial appraisal. 1999, the new product "m-nitrobenzoic acid" won the Spark Award of Henan Province, the first prize of scientific and technological achievements of township enterprises, and the gold medal of the Fifth National High-tech Products Expo. Her company's annual profit and tax is 6.5438+0.09 million yuan, and 35 laid-off workers and 50 rural surplus laborers are arranged, which has promoted the development of transportation, chemical industry and other industries and made great contributions to society. It has been rated as an advanced science and technology enterprise in Henan Province and an advanced science and technology innovation enterprise in Anyang City, ranking among the top 50 non-public enterprises in Anyang City.
She has successively won the honorary titles of "March 8th Red Flag Bearer", "Women's Entrepreneurial Leader" and "Top 100 Scientific and Technological Women" in Henan Province.
I am the lobby manager. Under the correct leadership of the branch, with the support and help of my colleagues, I conscientiously implemented the work spirit and deployment of the branch, based on my own duties, served customers, successfully completed my work tasks, achieved necessary results, and won the affirmation of the branch leaders and the satisfaction of customers. The specific work scenarios are reported as follows:
First, study hard to improve ideological awareness and professional level.
I earnestly study the spirit of the 18th CPC National Congress, the rules and regulations of banks, work discipline and professional knowledge, and earnestly improve my ideological awareness and professional skills. I adhere to the concept of the branch, strengthen my dreams and beliefs, establish a correct world outlook, outlook on life and values, obey the work arrangements of the branch, establish the idea of serving customers wholeheartedly, adhere to "Excellence and meticulousness", work hard, persist in completing the work, and achieve good results.
Two, adhere to the three diligent, maintain a good business order of outlets.
I insist on "eye diligence, mouth diligence and leg diligence" in my usual work. Be diligent, carefully distinguish what businesses customers enter the outlets to handle, and guide customers who handle businesses below 1 10,000 yuan such as cash deposit and withdrawal, small transfer and remittance, password modification and balance inquiry to self-service equipment; If it is necessary to go to the counter, guide customers to go to the counter, effectively improve the speed of business processing and obtain customer satisfaction. We should ask our customers what business they are handling. After we know their business needs, we should divert them in time, or guide them to self-service equipment or instruct the counter to handle them, so that customers can handle their business quickly. Be diligent, carefully observe the customer's business handling, and if the customer has difficulty in using self-service equipment, immediately run over and guide the customer to use self-service equipment correctly; The customer will not fill in the business voucher, but will immediately ask and guide the customer to fill in the business voucher. After three logistics services, it has maintained a good business order of outlets and promoted their business development.
Third, strengthen marketing and promote the development of network business.
I strengthen enterprise marketing in my usual work. In order to do a good job in marketing, I carefully studied the knowledge of banking business, knew every banking product like the back of my hand, kept it in mind, skillfully reported the characteristics and benefits of banking products, compared the characteristics and advantages and disadvantages of different banking products, and chose the most suitable banking product according to the different needs of customers. By improving their professional level, customers can trust themselves and their recommended products, thus effectively promoting the business development of branches. In the usual marketing work, I don't miss anyone, I don't miss any opportunity. Whenever customers come in to learn about related businesses, I actively introduce and recommend funds, wealth management and other businesses to customers to further tap their potential and improve their contribution. Because I attach importance to marketing and actively introduce and recommend business, I have achieved good results in marketing this year. By the end of September, I only sold wealth management products amounting to RMB XXX million, ranking among the best in the branches.
Fourth, sincere service and dedication to customers.
I insist on establishing a bank with service, prospering the bank with service, treating all customers equally, and always serving sincerely, so that customers can feel at home and truly feel the quality service of the bank. This summer, a pregnant woman came to handle a large withdrawal business. Because she used her sister's card to withdraw money and didn't have her sister's ID card, she couldn't handle it, but she said that I called the counter in advance and didn't need her sister's ID card. She was very angry. I saw it, poured water to comfort her, asked the pregnant woman for her sister's phone number, contacted her sister, and after knowing her exact address, I went to get her sister's ID card myself. After the pregnant woman handled the large withdrawal business, she repeatedly said that she would like to thank me. I said, "Don't thank me. You are our customer and should serve you."
I devoted myself to my work, sincerely contributed, and achieved the necessary results. In the future, I will work harder, serve customers wholeheartedly, make greater contributions to the business development of the branch and create good benefits.
As a corporate culture teacher of Caragana Tower Company, facing the new situation and new problems in the process of enterprise development, how to identify his role as an assistant to the branch secretary, a staff member of the unit leader and a friend of the staff and workers, and give full play to the role of a cultural teacher is a subject that Comrade Ding has been thinking and practicing. In practical work, this comrade mainly made the following efforts.
First, study hard and be the disseminator of core values.
This comrade sincerely loves the construction of corporate culture, actively participates in all kinds of corporate culture and five-refined management organized by the company, constantly improves his practical skills in learning and improves his learning ability in practice. Therefore, he stood out in the evaluation of corporate culture teachers organized by the company in 20 12, and was hired as a corporate culture teacher in the first team of fully mechanized mining. From then on, I began to step onto the ranks of full-time personnel in corporate culture construction.
In practical work, this comrade actively studied the essence of the company's corporate culture concept, combined with the actual work, explained the company's corporate culture concept to employees in many aspects with typical cases, and encouraged and guided employees to consciously participate in the company's corporate culture construction. Especially after the establishment of the company's seven core values, how can employees identify with and practice the seven core values from the heart? He went deep underground many times, adopted the propaganda mode of telling people around him what happened, and applied the typical characters and deeds that happened around him to all stages of etiquette before class, finishing in class and commenting after class. Self-presentation emphasizes practical results, so that all employees and friends can accept and practice the seven core values from the heart. Through the development of this activity, the most enthusiastic people, the most honest people, the most responsible people and so on. One after another, seven core values are deeply rooted in the hearts of every employee.
The second is to innovate thinking and create a new bright spot in the underground rest hole.
Comrade Ding went deep into the front line, combined with the actual situation on the spot, and with the guidance and support of the unit leaders, innovatively established the staff lounge in the underground cavern to provide hot water and food for the underground staff, thus solving the problem of Chinese food for the staff. The underground lounge that has begun to take shape has been upgraded and transformed, and efforts have been made to create an underground core values propaganda room.
Combining the highlights of the seven core values, we made a popular cultural slogan: Call your parents. Are you confident to help the district team break the work record? In simple tips, gradually enhance the sense of belonging of employees and friends to corporate culture. Combined with the working idea of putting up a section in the bathroom of the expressway service area, various slogans are put on the transparent glass of the locker in the rest room, which will be inadvertently seen after the third shift. These slogans are short sentences, phrases, interesting sports stories and news trends, which employees and friends are willing to accept. Actively guide employees and friends to participate in handwriting or extracting some famous aphorisms, so that everyone has the opportunity to participate, so that the company's core values can be implemented and the underground core values can be publicized.
Third, be brave in practice and strive to be the vanguard of the construction of the five cultural essences.
This comrade is good at thinking and using four techniques of five fine management. He has organized the establishment of double inspection boards for underground material room and machine ring, fixed-point management of all kinds of accessories, renovation and upgrading of tool cabinets at equipment trains, production of kanban for placing accessories of various types of work, coding management of accessories stored underground, and accurate statistics of some important accessories in ground warehouses. Combined with the contents of the lecture on double inspection of machine rings, a double inspection board of machine rings was set up in the working area of various types of underground work, and each working procedure was published in the form of flow chart, so that even new personnel could understand their working methods and skills at a glance with reference to the flow chart. When downhole equipment breaks down, we can refer to the flow chart of double inspection to find the solution at the first time, which provides technical support for normal production organization and makes the fine management of five chemicals blossom and bear fruit in the district team. In the process of replacing coal machine cable in N 1207 working face, the comrade arrived at the scene at the first time, assisted the vice captain to determine the process, and replaced hundreds of meters of coal machine cable in time with everyone, so that the work originally planned to end in 24 hours was successfully completed in 17 hours.
Outstanding contribution to personal advanced deeds 4 "Our laborers have the strength to work hard every day, build high-rise buildings, build railway coal mines and transform the world". Remember this magnificent and passionate song? Whether you remember it or not, please look at our Dou Tiecheng.
Dou Tiecheng is an ordinary person who is hard to find when walking in the crowd. His hair is gray and his face is dark, but his eyes are bright and persistent. His experience is not complicated. He went to the countryside as a farmer, recruited workers, moved around the world and stayed at home for 30 years. He started as an educated youth or a farmer, with mountains and rivers in his heart and blueprints in his hands, and grew into an expert in power transformation and distribution construction, becoming our famous gold medal worker.
Some people say that workers are workers no matter how they toss. What is there to learn? Nowadays, the atmosphere of "attaching importance to academic qualifications and neglecting skills" is really serious. Front-line operators are despised and everything depends on academic qualifications. There are also noises inside the company. As long as there is a project, I am afraid that no one will do it! Some are migrant workers!
Where's Dou Tiecheng? Is his value out of date and insignificant?
In the construction site of Wushaoling double-track railway, the weather in March and April is colder than that in March and April, and the underground frozen layer reaches 40 to 50 meters. The instrument data could not be displayed normally, but Dou Tiecheng and our workers succeeded. This is the most simple and arduous struggle spirit of the workers. In the construction site of a substation of Beijing-Zhuhai Expressway, Dou Tiecheng challenged the latest technology in the world, overcame equipment failures, and showed the elegance of China workers in front of French experts. This is the most confident spirit of the times among workers. Along the way, Dou Tiecheng was called his apprentice by many people, from the deputy general manager of his unit, China Railway No.1 Electric Company, to an ordinary electrician. He teaches people to fish and make progress together, which is the most distinctive team spirit among workers.
From Dou Tiecheng, he saw the power of contemporary workers. He broke through the bad atmosphere with his actions, eliminated misunderstandings, learned to win respect and won the honor of hard work! No matter where the company told him to go, he had no complaints. The new problem was blocked head-on, so he persevered and was killed first. He leads college students to do engineering and sets standards with experts and professors. He is an outstanding representative among the workers. He proved the value of workers with his own hands, achievements, dedication and efforts, established the coordinates of contemporary workers in the torrent of change, and stood at the forefront of the times. Behind Dou Tiecheng, there are many ordinary workers of China Railway. They work hard and are brave in innovation, which is the cornerstone and driving force for the sustainable development of enterprises and the backbone of building a harmonious enterprise.
How can a drop of water not dry up? And melt into the sea! Dou Tiecheng is an ordinary person. He is integrated into the excellent team of China Railway and is an excellent representative of our workers!
Outstanding contribution to personal advanced deeds 5 sales is one of the most important tasks of an enterprise. Only by doing a good job in sales can enterprises open up markets, sell products, ensure the normal production of enterprises and obtain good economic benefits. I am the vice minister of enterprise sales, responsible for the sales of explosives in Yunnan Province. How to be an excellent vice minister of sales, live up to the trust and high hopes of enterprises, do a good job in explosive sales in an all-round way, complete various tasks of explosive sales, and create good economic benefits for enterprises, I think it is necessary to do the following four things:
First, study hard and improve sales skills.
As a vice-minister of sales, you must have a solid foundation in sales, so as to lead the salesman to do a good job in explosive sales, complete the sales tasks assigned by the enterprise, and create good economic benefits. To this end, since I became the deputy director of the sales department in 2006, I have always regarded learning business knowledge and improving work skills as the top priority, earnestly grasping it and achieving practical results. First, master the knowledge of explosives. After self-study and humbly consulting leaders and colleagues, I have basically mastered the knowledge of explosives, understood the properties and uses of various explosives, and laid a solid foundation for myself to do a good job in selling explosives. The second is to master the policies and regulations of explosive products sales in enterprises. I have carefully studied the policies and regulations on explosive sales of enterprises, including the signing of contracts, the delivery of products, the payment for goods, etc. In explosive sales, I can correctly answer customers' questions and inquiries, and do explosive sales according to the requirements of enterprises. The third is to master the safety knowledge of explosive sales. Explosives are dangerous and explosive, and the state has strict safety management regulations. I seriously study the knowledge of explosive sales safety, understand the relevant national legal knowledge and policy provisions, and ensure that I can do a good job in explosive sales in accordance with the relevant regulations of enterprises and the state, and no safety accidents will occur. The fourth is to master negotiation skills. Sales can not be separated from negotiation, and good negotiation skills can get customer satisfaction and promote business success. I have carefully studied the sales etiquette, negotiation skills, product pricing and the problems that need to be paid attention to in the sales work, which has obviously improved my self-sales business skills and promoted the explosive sales work.
Second, improve the service level and promote the development of explosive sales business.
The main sales customers of our enterprise's civil explosive products are prefectural civil explosive companies and some direct supply customers. I want to straighten my position, do my job well, straighten out the sales channels, strengthen communication and contact with these customers, consolidate and develop business cooperation, and promote the development of explosive sales business. First, do a good job in self-construction. As the vice minister of the sales department, I will study hard and practice hard, strictly demand myself according to the cadre standard of "strong politics, good business and good management" in the new period, put the position of the vice minister in order, cooperate with the work of the minister, and do my work in place without being offside. It is necessary to straighten out sales channels, establish sales networks, strive to stabilize old customers, actively develop new customers, and promote explosive sales growth. The second is to improve the service level. Through serious, hard and diligent work, we can effectively improve the service level and ability of ourselves and the whole sales team, enhance the service image, reflect the service value, achieve the goal of "good service, good quality and customer satisfaction", and become the explosion production enterprise with the highest customer satisfaction and the first choice of customers. So as to promote the stable and rapid development of explosive sales business and create good economic benefits for enterprises. The third is to treat guests with integrity. It is necessary to establish the spirit of seeking truth from facts, seeking truth from facts and being pragmatic, perform contracts in good faith, treat customers honestly, provide intimate services to customers and improve their attractiveness; Adhere to people-oriented, customer-oriented, all for customers, sincerely treat customers as friends, serve with heart, and solve problems for customers; Always adhere to the customer-centered, adhere to the customer interests as the first research, achieve sincere service, unlimited care, provide quality services to customers, and promote the development of explosive sales.
Third, strengthen team building and improve the quality of sales staff.
Team building is the foundation of doing a good job in explosive sales. Only by comprehensively improving the quality of sales staff can we complete the explosive sales task assigned by enterprises. As the vice minister of sales, I must do three things well:
First, firmly establish the "people-oriented" management concept, listen carefully to the opinions and suggestions of the sales staff, share the same fate with the sales staff, build a strong team, rely on the wisdom and strength of the team, work together with Qi Xin and Qi Xin to speed up the development of various sales work, complete sales tasks and achieve excellent sales results. The second is to do a good job in team building. It is necessary to strengthen the study of salesmen, learn business knowledge, learn sales work experience and learn tenacious and excellent work style. Through learning, we can improve the professional quality of salesmen in an all-round way, master the basic knowledge such as the performance and application scope of explosives, improve sales skills and skills, and improve service quality. Further improve the sales rules and regulations, strengthen management, grasp the work discipline, and create a serious, serious and responsible working environment for increasing and expanding the sales of explosives. The third is to comprehensively expand business. All sales staff are required to further improve their overall awareness, service awareness and innovation awareness in their work, work hard, actively explore and constantly create a new situation of explosive sales. They should contact more customers, find more customers, establish good mutually beneficial cooperative relations with customers, make new breakthroughs in explosive sales business, and strive to create good work performance.
Fourth, strengthen safety management to ensure that sales safety accidents do not occur.
Explosives are dangerous and explosive. Strengthening safety management to ensure that sales safety accidents do not occur is an important job responsibility of me as the deputy director of the sales department. I need to do three things well: First, study hard and improve my understanding of the importance of safety management. I want to organize sales staff to seriously study the laws and regulations such as People's Republic of China (PRC) Law on Work Safety, People's Republic of China (PRC) Fire Protection Law, the State Council Notice on Further Strengthening Work Safety in Enterprises and the spirit of the series of documents on work safety in this enterprise, so as to improve their understanding of the importance of safety management and always be vigilant. Establish the idea of "safety first", resolutely put an end to safety accidents, and ensure that the second is to formulate systems and strengthen safety management. Safety management is related to the harmony and stability of enterprises. I want to take safety management as the first important thing in my work, put it on the agenda, and arrange, implement, check and assess it together with other work. It is necessary to formulate a safety management system, strengthen its implementation, and ensure that the safety management of explosive sales is rule-based, evidence-based and effective. The third is to ensure driving safety. In the process of explosive transportation, it is necessary to strengthen the safety inspection of the transport vehicles, and require all vehicles to be inspected before leaving the vehicle to ensure the good performance of the transport vehicles. At the same time, each vehicle is equipped with necessary emergency materials to ensure that it can be used for first aid in time when a safety accident occurs, and to maintain the safety of explosives and personnel on board.
There are many tasks to be an excellent deputy sales minister, but if you can do the above four things, you will basically be an excellent deputy sales minister. I will keep these four points in mind, implement them in every day and every job, do a good job seriously and make my due efforts and contributions to the development of the enterprise.
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