? If you are in trouble, call the social worker! ? At present, this slogan is familiar to the public. But five years ago, there was little difference between social workers and volunteers in Dongguan.
In 2009, Dongguan introduced professional social workers. In a blink of an eye, the social work industry in Dongguan has developed for five years. After five years of development, what is the current development level of social work industry in Dongguan? What kind of living conditions do frontline social workers face?
A few days ago, the reporter conducted a questionnaire survey on front-line social workers in Dongguan, and collected a total of 66 valid questionnaires/kloc-0. The results of the questionnaire survey show that nearly 60% of social workers think that about half of the public are more acceptable to social workers. However, for a single social worker, the situation is not optimistic. 90% front-line social workers are dissatisfied with the salary and treatment, and more than half have the idea of leaving within six months.
Yesterday, the reporter invited Mr. Liu, director of the research department of the Municipal Social Workers Association, to interpret and respond to the results of this questionnaire survey.
salary
Only 2 1% of social workers earn more than 4600 yuan a month.
According to statistics, there are currently 1200 frontline social workers in Dongguan, including post social workers, project social workers and social workers in community comprehensive service centers.
The results of the questionnaire survey show that nearly 80% of front-line social workers' monthly salary (before tax, the same below) is below 4,600 yuan, while/kloc-0.5% of social workers' monthly salary is between 4,600 yuan and 5,500 yuan, while only 6% of front-line social workers who earn more than 5,500 yuan are dissatisfied with their salary.
Interpretation: Dongguan social workers' salary is in the forefront in the Pearl River Delta.
20 1 1 Dongguan released the guidance price of social workers' wages for public welfare social organizations. At present, the purchase standard of social workers in Dongguan is 76,000 yuan/year. Mr. Liu said that the average monthly salary of social workers in Dongguan is 4,600 yuan/month. The guiding price of 20 1 1 is still adopted, but the government procurement standard is higher than in previous years. ?
20 1 1 At the end of the year, social workers were first introduced to Dongguan? Performance pay? Mechanism, non-profit organizations can extract 10% from the average total wages of social workers as performance pay. ? Social work institutions will consider many factors such as the time of social workers' entry and the actual work effect when paying performance pay. ? Mr. Liu said that because the performance pay of social work organizations is generally paid quarterly or semi-annually, the monthly salary of most front-line social workers is 4,000-4,600 yuan, and the monthly salary of performance pay will be higher.
Frontline social workers can be promoted to assistant supervisor and trainee supervisor. They should not only be engaged in management work, but also calculate performance pay, so they can also be included in the category of frontline social workers. At present, the average monthly salary of assistant supervisor and trainee supervisor is 5600 yuan and 6600 yuan respectively. ? The average monthly salary of frontline social workers without the title of supervisor can reach 5000 yuan if their performance salary is high. ?
However, due to the limited number of supervision assistants and trainee supervisors, many social workers who have worked for two or three years have failed to obtain the title of supervision and it is difficult to increase their salary, which is one of the main reasons why social workers are dissatisfied with their salary. ? The salary level of front-line social workers in Dongguan is above average in the Pearl River Delta. ? Mr. Liu said that in the Pearl River Delta region, social workers in Shenzhen have the highest salary, with a monthly salary 200-300 yuan higher than that in Dongguan, followed by Dongguan and Guangzhou, with similar salary levels, followed by Foshan and Zhuhai. Teacher Liu believes that considering the living consumption level and other factors, relatively speaking, what is the salary of social workers in Dongguan? Cost performance? Still relatively high.
Nevertheless, as many as 90% of social workers in Dongguan are dissatisfied with their salaries, and 50% of them think that a reasonable monthly salary should be 5,000-6,000 yuan. In this regard, Mr. Liu said that social workers belong to public welfare undertakings. Unlike commercial organizations, they use pure financial incentives. ?
Teacher Liu revealed that the salary standard of social workers in Dongguan is based on the salary level of professional and technical personnel in Dongguan institutions. ? Now that public institutions are carrying out salary reform, it is uncertain whether the social workers' salary in Dongguan will be synchronized. But in the long run, with the development of economic level, the purchase standard of social workers will also increase accordingly. ?
stability
More than half of social workers have the idea of leaving their jobs within six months.
The turnover rate of frontline social workers in Dongguan has remained high. It is understood that in 20 10 -20 1 1 year, due to the development of social work industry in surrounding cities such as Guangzhou, Foshan and Zhuhai, the turnover rate of social workers in Dongguan at that time even reached 20%. In the past two years, the stability of social workers has been strengthened. The turnover rate of social workers in Dongguan last year was about 15%.
The results of the questionnaire survey show that more than half of the frontline social workers have the idea of leaving within six months, and the reasons for leaving mainly include low salary, small development space and no prospect.
Interpretation: the promotion path of social workers in Dongguan is narrow
Teacher Liu said that at present, there are three main paths for the promotion of social workers in Dongguan: from front-line social workers to supervisory assistants, trainee supervisors and supervisors, and they are promoted step by step; From front-line social workers to the heads of stations, districts or centers of social work institutions; From frontline social workers to managers of social work institutions.
At present, there are more than 10 social workers who have obtained government-purchased services, and there are more than 1200 front-line social workers in the city. In other words, the average number of social workers in each institution is close to 100. The competition for a social worker to be promoted in nearly 100 institutions is really fierce. ?
Service effectiveness
More than 70% of social workers are satisfied with the service results.
It has been five years since the development of social work in Dongguan. According to the questionnaire survey, nearly 60% of social workers think that at present, half of the public has a high degree of acceptance of social workers, but nearly 40% of social workers think that there are still many people who don't know about social workers, or even have never heard of them, and they are relatively excluded.
In addition, more than 70% of social workers are satisfied with the effectiveness of their services.
Interpretation: The social work industry in Dongguan is developing normally.
Mr. Liu believes that it is normal for many people to exclude social workers at present. ? At present, social work in Dongguan has not been fully rolled out. There are so many communities in Dongguan that there are only 1200 social workers in total, and there are still many places where no social workers are stationed. ?
For the current public awareness and acceptance of social workers, Teacher Liu thinks that this is the normal development of the social work industry in Dongguan. ? It took more than 70 years for social workers in Hong Kong to gain such high public recognition. ?
manage
More than 70% of social workers think that administration is serious.
What are the problems in the social work industry in Dongguan at present? According to the questionnaire survey, the first three questions are:
The brain drain of mature and excellent social workers is serious, and the local excellent social workers are scarce; Administration is more serious, and many social workers have become? Handyman? ; There are too many management subjects and I don't know who to listen to, which affects the completion of my workload.
In fact, the administration of social workers has always been valued by the industry? Tucao? Constantly. In March this year, Professor Yi, head of the Department of Sociology of Shenzhen University, came to Dongguan to give a lecture and pointed out that in some communities, some leaders thought that social workers should be their staff. Let them do whatever they are told. ? In Shenzhen, some leaders even want social workers to sit at the service window.
Interpretation: it is determined by the way of purchase, is it a genus? Difficult diseases?
? All front-line social workers in Dongguan should have a certain administrative workload, but it is only a matter of more or less. ? Mr. Liu said that these administrative tasks include making plans, reports, documents and so on. In addition, some employers have deployed social workers stationed in the community to help employers do administrative work as a temporary supplement without professional services, and these social workers have thus become? Handyman? .
The tendency of administration is inseparable from too many management subjects. Mr. Liu said there are social work agencies? Intermediary? It means that employers buy services from social work agencies. This employment mode means that social workers should be jointly managed by employers and institutions. Sometimes the party who pays the money has a greater right to speak, and the organization will compromise, so that social workers will be arbitrarily deployed by the employer, resulting in administration.
But in the final analysis, this has a lot to do with the purchase mode of social workers in Dongguan. At present, there are two modes of government purchase in Dongguan: post-purchase and project purchase. Among them, social workers who buy jobs account for about 70%.
? The situation mentioned above mainly refers to the post-purchase model, which leads to the serious administration of social workers. ? Mr. Liu said that in contrast, the project purchase model is much better; Because the social work organization only needs to be responsible to the buyer for the effectiveness of the project operation. In this case, social workers mainly obey the agency, and the agency interfaces with the buyer. ?
Mr. Liu called social work administrative work? Difficult diseases? This also greatly reduces the sense of accomplishment of social workers. ? In fact, each procurement mode has its own advantages and disadvantages, and the project procurement mode is also unstable. After a project is completed, social workers have to rearrange their posts, which also affects the stability of social workers. ?
In order to fully understand the administrative problem of social workers in Dongguan, in May this year, the Municipal Social Work Office entrusted the Dongguan Modern Social Organization Evaluation Center to evaluate the social work institutions purchased by the government before 20 13 12 3 1, involving a total of 10 social work institutions. The evaluation results may be released in September this year. At that time, we will optimize and adjust the social work posts in the city according to the evaluation results. ?