1. The art of conversation is the art of listening and being listened to. -- Herzlit

2. Conversation, like composition, has a theme, a draft, a hierarchy, a beginning and a tail, and must not be incoherent. --Liang Shiqiu

3. The so-called "earsight" means "listening". -- Emerson

4. Managers who are good at communication may also be good at hiding real problems. -- Collis Arglis

5. If you want to be a good conversationalist, be a good listener first. -- Dale Carnegie

6. If you want others to like you, if you want others to be interested in you, one thing you should pay attention to is: talk about things that interest others. --Dale Carnegie