1. Model essay on the annual work of bank tellers

I spent _ _ years in the branch office of _ _ Bank, which is a branch office with large business volume and various businesses. My duty is to receive corporate customers, answer their relevant business questions, prepare and enter accounting vouchers, register account books, and sort out and keep accounting business data.

First of all, learning has also made me realize that there is no difference between high and low positions, and I must work hard. If I don't work, I can't reflect my life value. At the same time, in order to improve my scientific and theoretical level, I participated in undergraduate correspondence education through the adult college entrance examination, and I also taught myself computer knowledge at ordinary times, using the network to understand the international situation and major events at home and abroad, broadening my horizons and enriching my knowledge. Computers have enriched my life.

In my work, I am loyal to my duties and do my best. My leaders and colleagues have also given me great help and encouragement. With the concerted efforts of everyone, customers all think that the service of _ _ branch is better than that of other banks, and they are willing to come there to open accounts and handle business. Last year, there were more than 2 accounting accounts, and the number of accounting business transactions last year was even higher than that at the beginning of the year. I can imagine the busyness of every day. Banks belong to the service industry, and my work makes me have to deal with many customers every day. For this reason, I often remind myself that being kind to others means being kind to myself. In the busy work, I still insist on doing a good job of "three-tone service", "standing service" and "smiling service", patiently and meticulously answering customers' questions, and I try to be tolerant and tolerant when I meet unreasonable customers.

Looking back at my own problems, I think:

First, I haven't studied enough. At present, the new economy based on information technology is booming, new situations and new problems are emerging one after another, and new knowledge and new science are constantly coming out. To cope with severe challenges, I lack the sense of urgency and consciousness of learning. Theoretical basis, professional knowledge, educational level and working methods can't meet the new requirements.

Second, when I was tired at work, I had relaxed my thoughts. This is a sign that my political quality is not high and my world outlook, outlook on life and values can't be solved well.

In view of the above problems, the future efforts are as follows:

First, strengthen theoretical study and further improve their own quality. Familiarity with the front-office financial industry can't replace the pursuit of improving personal literacy at a higher level. It is necessary to enhance the potential of analyzing and solving problems by studying market economy theory, national laws and regulations, financial business knowledge and related policies.

The second is to strengthen the overall concept, change the work style, strive to overcome their negative emotions, improve the quality and efficiency of work, and cooperate with leading colleagues to do a better job.

2. Model essay on the annual work of bank tellers

2__ years have passed. Looking back on my overall work this year, with the help of my leaders and colleagues, I always strictly demand myself to study hard, improve my professional skills, improve my service quality, be conscientious in my work, have increasingly rich experience, and be more confident in providing satisfactory services to customers. For more than a year, in the big family of the bank, I gradually moved from ignorance to maturity. I will summarize my work in this year as follows:

1. I work hard and love my job

When I undertake the savings work, I insist on keeping the accounts in line with the facts and accounts at the end of business day by day. Be able to seriously handle the exchange business of RMB notes and damaged coins, and be punctual, neat, clean, tightly tied and clearly stamped on the hour. Serve customers in Putonghua and Sansheng, carefully solve customer problems, respond wonderfully to the rudeness of individual customers, do not hurt the harmony, face the praise of customers, be modest and cautious, and be neither arrogant nor impetuous. After continuous hard study and continuous tempering in practical work, I have mastered the relevant business and rules and regulations and gradually become a business expert. With the development of business, the business of the window has climbed, and I have constantly summed up my experience and made progress. The monthly business volume is close to 1, and the daily average business volume is close to 1. This forced me to constantly remind myself to be serious and serious again, and to handle various businesses in strict accordance with the rules and regulations formulated by the bank, and without fault for several months in a row.

Second, teamwork, * * with progress

What banks need is collective cooperation, and one's strength is limited. Therefore, we should not only be satisfied with doing our work well, but also help each other with our colleagues. Exchange experience with colleagues, learn from them, and tell them your own experience without reservation. Only when the overall quality is improved can the business level of the sub-branch reach a higher level.

Third, strengthen business study and improve my overall quality

I actively took various exams related to the financial industry. Expand business knowledge and use the rest time to learn and master the accounting counter business. With the help of my colleagues, I have learned a lot. It is really "a threesome, there must be a teacher."

Although progress has been made in all aspects, I still have some shortcomings. For example, although the counting of banknotes will reach the standard, I still need to make continuous efforts and progress.

In a word, in this year's work, I strictly abide by the rules and regulations of the bank, strictly demand myself, be enthusiastic about customer service, care and love my colleagues, and be able to cooperate sincerely and explain to the leaders seriously. While constantly improving my work skills, I actively study the theoretical knowledge of the financial industry and take relevant exams to enrich myself. Thanks to the care and help of leaders and colleagues over the past year, I will make persistent efforts in my work for 2__ years and grow with the bank.

3. Model essay on the annual work of bank tellers

The year of 2 _ _ is approaching the end of the year in the busy and intense work of the whole bank. The year-end is the busiest time, and it is also the most practical time in our hearts. Because looking back on this year's work, every employee has his own gains. Although the job division is different, everyone is trying their best to contribute to the development of the industry. I will now report my work for the whole year as follows:

1. Pay attention to the quality of business accounting

Implement the systems of the People's Bank of China and the head office, study the system documents carefully at the morning meeting every day under the organization of the accounting manager, and make more summaries and corrections in combination with daily work. Always insist on efficiency in time and quality in work.

Second, strengthen self-management, do a good job in safety prevention

Never be late or leave early all year round, put into work with a positive attitude, and complete the tasks assigned by the leaders. In terms of safety precautions, all kinds of official seals and seals used by tellers in their daily work are strictly kept in the warehouse every day; Be able to check the important vouchers and cash in your own library at noon and night, and the accounts are consistent and do not exceed the inventory. In a word, we should be loyal to everything before it happens, and do nothing to make up for it, so as to make the work of the whole bank develop steadily.

Third, cultivate one's own operational ability and compete courageously in all exams

Driven by the organization of the accounting department of the branch and the accounting manager of the branch, I persisted in practicing basic skills, and made rapid progress in three skills: counting money, keypad and Chinese character entry. And in the quarterly examination and new employee examination organized by the branch, colleagues form an atmosphere of catching up with each other, helping each other and making progress. It embodies the spirit of uniting comrades and makes employees feel the warmth of a big family in the industry.

IV. Strengthening service quality and improving service concept

This year, all the tellers and lobby managers of the Bank participated in the service quality study of _ _ _ College under the organization of the branch accounting department. In the process of learning, I have a new experience of service. After learning, everyone's face is completely new. Cleaner appearance, more standardized movements, and a more heartfelt smile make me more confident to provide services to customers. In the service quality inspection of the branch, I gave a satisfactory answer with standard and sincere service.

V. Make up for the shortcomings and create new achievements

Looking back on my work this year, I find that there are still some shortcomings in my work: a more careful attitude and a more friendly way of doing things, which I need to improve in my work and study next year.

The above is my work summary for 2__ years, and I will report to the leaders and staff of the whole bank. All the achievements in this year only represent the past, and I keep all the lessons and shortcomings in mind and strive to improve. Work is day after day, and we believe that "dribs and drabs make extraordinary". If you accumulate today, you will have tomorrow's glory.

4. Model essay on the annual work of bank tellers

It has been a year since I joined the work. During this period, with the guidance and training of leaders at all levels and the care and help of my colleagues, I have made certain achievements in thinking, work and study, and my overall personal quality has also been improved to some extent.

During my internship, I have been strict with myself, abide by all the rules and regulations of the bank, perform my duties with all my heart, and do every task carefully and timely.

I have participated in the insurance agent qualification examination and the People's Bank of China anti-counterfeiting post qualification examination successively, and obtained the insurance agent qualification certificate and anti-counterfeiting certificate. In normal times, I practice the basic skills such as counting money, inputting Chinese characters, typing summonses, etc., study with an open mind, ask questions diligently, and take notes carefully.

I started as an ordinary teller, and worked hard to learn operation skills, expand my business knowledge and accumulate work experience. From the time I officially went to the counter, I was cautious and cautious, and now I can skillfully operate and calmly receive customers. Every day I strive to be better than the day before.

As an employee in the window industry, I am well aware of the importance of dedicated service and uphold the concept of "customer-centered". I insist on providing convenient, fast and accurate service to every customer, and every thank you from the customer is the driving force for me to continue my efforts.

In this year's time, I have basically mastered the operation and knowledge of senior tellers from the post of ordinary teller, and I am now taking over the post of corporate review. I think this is not only the affirmation of my work achievements in this year by the leaders, but also a recognition of myself. In the days to come, I will continue to temper myself and meet new challenges with a full mental state.

5. Summary of the annual work of bank tellers

In 2 years, I entered the _ _ bank branch full of yearning and pursuit of financial career, where I will release the energy of youth and ignite my career dream. Time flies, it's been a year since I came to the bank. In this short year, my life has undergone tremendous changes, and I have gradually matured in my work, study and thoughts.

In the sub-branch, I am engaged in the most ordinary job-teller. Some people may say that ordinary tellers can't talk about their careers. No, they can do a brilliant career on the counter. Excellence begins with the ordinary, and perfection comes from the earnest. I love this job and regard it as a starting point of my career. As an employee of ABC, especially a front-line employee, I deeply feel the heavy responsibility I shoulder. Counter service is a "civilized window" to show the good service of the banking system, so I win the trust of customers with full enthusiasm, sincere service and positive working attitude every day.

Yes, among the bank counter employees, tellers are the group directly facing customers, and the counter is the window to show the image of Agricultural Bank of China. The daily work of tellers may be busy and monotonous. However, in the face of all kinds of customers, tellers should be skilled in operation and enthusiastic in service, day after day, so that customers can truly feel the sincerity of the bank and feel the warmth of doing business in the bank. This kind of work is extraordinary, and I do it for myself. To this end, I ask myself to do:

First, master excellent business skills and never relax business learning.

Second, maintain good professional ethics and abide by national laws and regulations.

Third, cultivate harmonious interpersonal relationships and get along well with colleagues; The fourth is to know yourself clearly, to win without arrogance, and not to lose with grace.

Since I joined the work, I have been based on my post, working hard, studying business knowledge and consulting experienced colleagues. Only in this way can I really do a good job that can stand the test of time. Little things make me deeply realize that as a front-line employee, he is destined to be ordinary, because he can't block the muzzle and blow up the bunker with full blood like a soldier in the front, leaving a hero's reputation for the world to spread, and even can't sow the summer harvest in winter and harvest in summer sowing like a farmer. Some just repeat those boring operations and complicated affairs such as deposit, withdrawal, account entry, collection and release, marketing and maintenance, welcoming and sending year after year. In this ordinary post, let me deeply realize that greatness lies in the ordinary, and ordinary us can contribute, our enthusiasm, our sincerity and our youth. Ordinary us can create a wonderful sky as well. Without foundation, there is no tall building, and without ordinary, there is no greatness! The value of life can only be sublimated and perfected through ordinary dedication.

in the process of serving customers, I always adhere to the principle of "thinking about customers' needs, meeting customers' needs and eliminating customers' worries", providing customers with all-round, thoughtful, convenient and efficient services, and achieving standard operation, standardized service, polite language and proper manners, which left a good impression on customers and won their trust. When actually handling business, under the premise of ensuring compliance with various rules and regulations of the Bank, we should master the marketing methods flexibly, provide customers with certain convenience, and provide customers with personalized and fast services flexibly and moderately.

Perfection comes from earnest. On the basis of doing a good job in counter quality service, we try our best to provide more thoughtful service to our customers. Because, there are no picky customers, only imperfect services. In my daily work, I actively and assiduously study new knowledge and new business, combine theory with practice, and master various service skills skillfully. I start with little things, and try to be quick, accurate and efficient when handling business, so that customers can wait less, run less and ask less, and provide customers with timely, punctual, timed and anytime services.

Youth is the most precious time in life, because you are full of ambition and energy, because you are bold and energetic, because you have too many dreams and hopes! But in my opinion, the youth's preciousness still includes unremitting pursuit and team integration, lofty moral cultivation, and strong will, and more importantly, it is necessary to stand up to the ordinary, stand on the ordinary, be indifferent to fame and fortune, and be brave in dedication! Today, we are dedicating our fiery youth to ordinary bank posts, and banks are developing step by step in this alternation of youth. On her clear annual rings, it will also deeply imprint our youth. Franklin has a famous saying: "Promote your career, don't let you."