First, establish a perfect quality control system.
Form a complete quality management chain from supplier management to process quality management to customer management, which is interlocking to ensure the quality of products and services from the system. For example, the ISO900 12000 quality management system implemented by our company is a total quality management system with full participation, comprehensive control and continuous improvement. Its documented system has a strong binding force, which runs through the whole process of the whole quality system, making all links in the system interlocking, supervising and promoting each other.
Second: full participation and implementation.
In fact, in a company, quality problems are closely related to everyone, and the work of the quality control department is to prevent and supervise with people from all departments. Including the determination of senior leaders, but also the participation of the company and every employee. Because of its unique influence, the management and its top managers play a decisive role in the smooth implementation of a system. Grassroots employees should firmly establish the management idea of "quality first", strive for perfection, seek more in the good, seek fast in the good, seek province in the good, strictly abide by the operating rules, do a good job of self-inspection and mutual inspection, find problems in time, and inform the next post in time if they find quality problems, so that everyone can ensure good quality and product quality. Managers in production departments should seriously cultivate the quality awareness of front-line workers, instead of saying that "everyone must pay attention to quality and have quality awareness", and reveal that a small nonconformity in personal work may turn into a huge loss of money for the company, which requires everyone to understand the requirements before doing anything, so that every step can meet the requirements, so as to understand that this is a great contribution to the company's quality management. As producers, people grasp the scale of product quality, which is the main factor affecting quality. Therefore, employees must be aware of the importance of quality ideologically. I remember Haier's popular saying, "What's not simple? It is not simple to do simple things well every day; What do you mean it's not easy? It is not easy to do something that is recognized as easy and done very seriously. " Although our front-line operators repeat the same job every day, how many people can do that job carefully?
Third: quality control, focusing on prevention.
Prevention itself must be traced back to product development and design. In fact, the quality of a product has been determined by development and design, and the manufacturing process is only the process of realizing product design. It's like blocking a flood. Is it to build dams, shelterbelts and environmental protection before the flood comes? Or wait until the flood hits your door to remedy it? Obviously, the former environmental protection method is more economical and practical. Therefore, before a new product is put into production, it must go through sample, trial production and small batch production, and every link cannot be missed. Only in this way can some potential quality problems affecting production be controlled in the bud, and the process capability can be continuously improved and improved.
Fourth: quality culture construction.
Quality management always emphasizes everyone's mentality. To do quality work well, we must first have a correct attitude, then do everything well and get rid of "carelessness" in our work, thus forming a quality culture and concept. If people deviate from the quality concept or attitude, the perfect quality system and advanced quality control methods are useless.
In a word, quality management can be said to be an applied philosophy, which mainly depends on our concept and attitude towards quality. When everyone in an enterprise does this, an excellent quality culture will be produced, which is also the ultimate goal of our management.
I hope the above answers are helpful to you!