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Four, how to refuse the boss's unreasonable request (1)
It is easy for leaders in the workplace to make subjectivist mistakes, treat things that should not be done by subordinates as things that should be done by subordinates, and regard unreasonable demands as internal requirements.

In the workplace, many people will encounter unreasonable demands from their superiors. Some people choose to accept it silently, while others choose to reject it flatly. People who refuse their boss will feel that they are a principled person and that the boss's opinion is wrong. But if the boss doesn't understand you, he will take it out on you for your refusal.

How to refuse the leader's outrageous behavior? In fact, sometimes the boss won't impose it on you. Maybe all he wants is a step. If you want to be comfortable in the workplace, start with how to say "no" to your boss skillfully! Every time the boss of a company meets an important customer, he always leaves with him. Lu Li has become a famous "social butterfly" in the company, because she is the most beautiful single girls. The most direct "consequence" of this socialization is that Lu Li is often "harassed" by some sincere or hypocritical men. And the boss also said: "This is an important customer, don't offend them." Most of the time, I can't bear it, and I don't know how to refuse the boss or the customer.

On one occasion, Lu Li met a bachelor in his thirties at work. This "bachelor of diamonds" seems to like Lu Li very much and often sends private invitations to Lu Li. On the principle of no offense, Lu Li will come at any time. Gradually, the love offensive of "Bachelor" became more fierce, and Lu Li was caught in a dilemma, because she still wanted something from others at work.

One day, the "bachelor" asked Lu Li to make a statement. Lu Li told him that she already had a boyfriend, but the "bachelor" knew that she was lying and still didn't give up. After careful consideration, Lu Li decided to have a good talk with his boss.

Lu Li said to his boss, "First of all, I'm not a social butterfly. If my job requires me to attend a certain occasion, then I can go, but I don't want such harassment. I hope you can respect my privacy and don't tell my clients about my personal situation. Secondly, I am very tired during this time and want to have a good rest. Please give me three days' holiday to leave me alone. "

The boss looked at Lu Li and said with a smile, "I'm sorry." This is a fact that we all know. Obviously, it is a difficult task, and I have to continue because of the entrustment of my boss. Even the things entrusted to your good boss, if you can't do it, you should clearly say "I'm sorry, I can't do it."

Many people have no courage to refuse their superiors. They feel that people are under the eaves and have to bow their heads. Actually, it's not. Some bosses think they are thinking of their employees. For example, Lu Li's boss may want to help Lu Li find the other half, but Lu Li doesn't need it. At this time, it is necessary to make it clear to the boss, and don't let the boss feel that this is helping the employees. In fact, the result of this is to affect the work mood of employees. You can gently tell your boss how you feel.

In addition, although employees are lower in position than their superiors, they should be independent and equal in personality, not subordinate to their superiors, nor should they obey their superiors regardless of good or evil. "Only by' rejecting' others without making them unhappy can they manage their own future. If you create an unpleasant atmosphere when you refuse the boss, it will arouse the boss's disgust and the boss will not appreciate you. " There are many ways to refuse your boss. In the workplace, you can politely refuse the unreasonable demands of leaders according to their personality and temper. Here are some methods worth learning.

1? Refuse to have the ability to refuse to have the ability. The general strategy is to affirm first and then reject, giving the other party a "soft landing" opportunity. Soft landing uses conjunctions to connect the front and the back. "Soft landing"? It is best to "pat and rub", which will eliminate the pain caused by rejection. For example, "I know your difficulty, but … you are a reasonable person, and I believe you can understand my difficulty", "I know what you mean, and I agree with you, but …" and "If it's my turn, I will do the same, just …" and so on.

Like a stranger? Lu Li can tell leaders and customers: "I can accept business contacts and entertainment in the workplace, but the emotional problem is not a transaction, but a feeling of congenial feelings, and I hope to be respected." So reasonable, should win greater respect.

2? In the process of leadership, procrastination tactics are still used a lot. For example, someone asks you something, but you can't do it, and because of face, you can't refuse it too directly. At this time, you need to use procrastination tactics, first promise, and then give him an explanation.

In the above case, Lu Li can tell the "bachelor": "You have the freedom to express your feelings, but love needs time and feelings. I hope it works? Sometimes, I hope you can respect me, because the people who really love and care about me are absolutely based on my consent.

Zeng Guofan has a classic saying: "things are slow and round." Therefore, delaying tactics is the best way to solve difficult problems, which not only does not offend leaders and customers, but also reflects their communication skills.