Jingyang county traditional Chinese medicine hospital Zhou gongyi
When I was very young, I wanted to be a doctor under the influence of my grandfather. This is my lifelong dream. Doctors can not only treat others, but also help family and friends solve diseases at any time, so I have been working hard: not only to be a doctor, but also to be a good doctor! But what should I do if I am the hospital director?
If I am the dean and insist on taking patients as the center, I will firmly build the hospital into a first-class hospital. The so-called first-class hospital refers to the high professional quality of doctors, good medical ethics, good professional quality of nurses, good attitude and, of course, good moral character. There are also hospital service personnel, who should have a good attitude, keep the hospital clean and tidy, make patients feel comfortable to the greatest extent, let doctors and nurses really care for their hospitals, be proud of the hospitals, and do their best to serve patients and hospitals.
If I am the director of a hospital now, what I want to consider is how to survive in such fierce competition. Now the hospital hardware facilities are actually similar. Why are some hospitals busy all day, people coming and going, while others are cold and cheerless, with no two people going? The first level I want to fully consider is the internal management level, including hospital strategic planning, cultural system planning and human resources system planning; The second level is external management level, including hospital patient satisfaction service system, hospital marketing system and hospital brand image system.
Let the masses enjoy the high-quality medical services of county hospitals in township hospitals, and effectively solve the current situation of patients' upwelling. Drawing lessons from the experience of "integrated management of counties and towns" and following the principle of "three unifications and three invariants", we will implement integrated management in key town center hospitals and county hospitals in the province, establish close cooperative relations, explore the flexible flow mechanism of talents, and improve the utilization efficiency of medical and health resources in counties.
First of all, I want to build a talent echelon in the hospital. I want to encourage them to keep learning, and at the same time I want to create conditions for them to learn. I can't give up training them just because they have no grades for a while. It takes time to train famous doctors. The doctors who are optimistic now may not be famous doctors in the future, but some good doctors are invisible at first. I will not be partial to those doctors who are not practical, do not study hard and are unreasonable to patients. This year is the year of hospital management and promotion of professional ethics. I will not relax my control over the proportion of drugs. However, my attitude towards doctors will not be as ruthless as that of the media. I understand and respect them. I will negotiate with the leaders of other hospitals, fully consider their interests and difficulties, and submit a feasible distribution plan for discussion at the workers' congress. At the same time, I also want everyone to sympathize with the interests and difficulties of the hospital.
If I am the dean, I must tell them that I love them, and I will tell them my email address. I hope they can come to me when they are in trouble, and I will try my best to help them and make them more caring. Of course, the most important thing at present is to solve the shortcomings of the current establishment and encourage them to continuously improve their academic level. Then, I will go to other lower-level hospitals to dig up some staff who can fight when they come. For their treatment, I will do my best to protect the vulnerable groups in these hospitals.
If I were the dean, in order to build a harmonious society, I would treat all hospital staff equally, whether they are experts or elevator workers. I think the clinical front line and the department providing security are very important, and I will take the lead in creating a harmonious hospital environment. As long as I think about them all the time, I believe that the pressure of hospital staff will be relieved and their smiles will be passed on to patients. What a wonderful thing!
If I am the dean, facing the patients and their families whose quality is improving day by day, I will make the relevant departments attach great importance to their opinions and suggestions, correct the deficiencies in our service in time at work, and punish the relevant personnel in strict accordance with the rules and regulations of the hospital. For some unreasonable troubles, I will let my functional departments face them correctly and not avoid contradictions and irrationality. Through the handling of these incidents, I will lead them to sum up and make up for the time wasted in receiving complaints or in court.
If I were a dean, regardless of class, I would see clearly my own strength, with equal wages and equal pay.
No matter how good a doctor is, without good leadership and good system, the hospital can't stay. Even if the hospital doesn't have the best doctors, patients are willing to come as long as there are good equipment, good environment and good service.
Let everyone do their job, such as vice president.
1. Make departmental work plans, organize their implementation, supervise and inspect regularly, and summarize and report on schedule.
2. Prepare the budget and procurement plan, and organize their implementation.
3. Organize and lead the storage, processing, preparation and deployment of Chinese and western medicinal materials to ensure the quality of the deployed drugs is qualified.
4. Supervise and inspect the management of the use of toxic, hemp, drama, and precious drugs and the identification of Chinese herbal medicines, and lead subordinates to conscientiously implement various rules and regulations and technical operating procedures to ensure the safety and effectiveness of drugs and prevent mistakes and accidents.
5. Often go deep into various departments to understand the demand, solicit opinions and take the initiative to supply. Actively organize personnel to participate in the rescue of critically ill patients, actively cooperate, and do a good job in drug supply.
6. Organize subordinates to conduct business study and technical assessment, and put forward suggestions on promotion and rewards and punishments.
7. Organize the processing and dosage form reform of traditional Chinese medicine, especially the dosage form reform of emergency traditional Chinese medicine, and carry out scientific research and technological innovation of traditional Chinese medicine. Do a good job in excavating and inheriting the processing experience of traditional Chinese medicine, and actively promote effective prescriptions and prescriptions for clinical cooperation.
8. Organize and guide the production practice of students majoring in traditional Chinese medicine in colleges and universities of traditional Chinese medicine and the further study of pharmaceutical personnel in medical units.
9 organize the implementation of drug registration and statistics, and supervise and inspect the management of drug use in various departments.
10. Determine the rotation and duty of undergraduate personnel.
Be clear about your rights and obligations and master your duties. Unite the hospital management Committee with clear division of labor. Establish and improve various rules and regulations. Act according to the system The right thing, not the person.
I will try my best to rely on the dean, professors, head nurses and cadres, and the staff of the whole hospital will help each other through the difficulties, focusing on the following four aspects.
First, create a democratic, clean and humanized working environment, adhere to clean politics, treat people equally, act fairly, and take the initiative to accept supervision by the masses. We should fully respect the opinions of workers, improve the system of workers' congress, establish a system in which hospital leaders regularly report to workers' representatives, adhere to democratic decision-making, make hospital affairs open, avoid "paternalism" and never engage in "centralized discussion". It is necessary to cultivate a management team that understands management, stresses efficiency and can handle affairs.
Second, improve the treatment and welfare of employees. On the basis of ensuring the basic salary of employees, formulate a set of fair and reasonable distribution policies. It is necessary to fully mobilize the enthusiasm of the broad masses of employees, so that the income of employees and retirees in this hospital will increase steadily year by year. Implement the system of teaching leave, public leave and annual leave, and give subsidies to employees on duty during holidays according to law. Improve the public welfare of employees, increase subsidies for water, electricity and gas, and care about the education and employment of employees' children.
Third, resolutely reduce unnecessary administrative expenses. How did we get our money? It was the doctors who came out one by one, who stood out on the operating table during the day, the nurses who came out one by one, who worked at night with a big belly, and the hospital administrators, logistics managers and front-line workers worked hard! All the income of the hospital is the hard-earned money of all the staff. Therefore, we must resolutely stop eating and drinking, greatly reduce entertainment expenses, and reduce various conference expenses; The construction of the second phase of the project should be practical, not luxurious decoration, and the funds saved should be used for discipline construction and improving the treatment of employees.
Fourth, the development of disciplines should focus on the overall situation. While strengthening the construction of key disciplines, we should help the weak departments, create a good atmosphere for discipline development and talent growth, and form a strong discipline group that relies on each other and a situation in which a hundred flowers blossom and a hundred schools of thought contend. I believe that with a good climate and soil, our discipline can sprout in a little rain and dew and shine in a little sunshine. It is necessary to face the market, aim at the frontier of discipline development, strengthen ties with strong domestic disciplines, establish close substantive cooperation, establish 3-4 domestic first-class medical centers with multidisciplinary cooperation, and form new discipline growth points. Every year, some medical backbones are selected to study abroad and participate in domestic exchanges and competitions. Provide all kinds of business personnel at all levels with various forms of learning and further study opportunities, help them solve the difficulties encountered in their work and make them grow up as soon as possible. We should attach importance to nursing work, improve the working and learning conditions of nurses and improve the service level.
The way to develop a hospital is to "innovate consciousness and seize opportunities". Both innovation and opportunities are ultimately reflected in the reform, but it should be noted that the reform must be aimed at the main body.
If I were the hospital director, I would.
First consideration, no matter how to reform, we must first consider the interests of doctors. If you don't consider the interests of doctors, you can't. If doctors' interests are not considered, then doctors will either resign and go to other hospitals, or quit their jobs to open their own clinics, or try their best to make their own interests, then a hospital will have no cohesion. If doctors quit their jobs to go to other hospitals or open their own clinics, it will inevitably lead to the outflow of doctors, especially excellent doctors. In this way, the hospital can not develop healthily, and even how to survive in this hospital is a problem. If doctors think about how to benefit themselves, it will inevitably lead to confusion in hospital management. Hospitals cannot develop healthily. So the first thing to consider is how to safeguard the interests of doctors.
Second, consider how to safeguard the interests of patients. If we only protect the interests of doctors and ignore the interests of patients, fewer and fewer patients will come to such hospitals, and the hospitals will have no income, and the interests of doctors will not be guaranteed. Safeguarding patients' interests depends not only on low fees, but also on superb medical skills and hospital service level. Not just hardware. We must also do a good job in management, service and other software. Most people who go to the hospital to see a doctor are directed at the good technology of the hospital, and few of them are cheap. The same technology depends on which service is done well. The same technology, the same service, see who has the lower price. This comparative logic is very important and will guide the hospital to move in the right direction.
Third, it can be as open as possible. Let patients see clearly and spend money clearly, which is also reassuring. Nowadays, many people are not afraid to spend money on medical treatment, and they are afraid to spend money unjustly. Only by gaining the trust of the masses and forming a good reputation in the society can we create a high-quality brand belonging to the hospital.
As a hospital director, you need not only the professional ethics of doctors, but also the management mind. Whatever you do, you should be honest with your conscience. Whether it's for doctors in this hospital, patients who come to see a doctor, or ordinary people. Being a man with a conscience can straighten up wherever you go.
If I were the dean, I would focus on strengthening the construction of maternal and child health centers, continuously strengthen the functional construction of public health professional institutions, highlight the public welfare nature of hospitals, and carry out health monitoring and health intervention measures around the three major tasks of ensuring maternal and child safety, improving the quality of the birth population and promoting maternal and child health. Strengthen professional guidance and training for primary medical institutions, and improve the construction of maternal and child health care service system. At the same time, give full play to the advantages of professional institutions to provide women and children with professional health care services such as nutrition guidance, intellectual development promotion, children's oral health care, prenatal screening, postpartum rehabilitation and so on.
If I were the dean, I would combine the characteristics of traditional Chinese medicine with community medical and health services, give full play to the role of traditional Chinese medicine in serving the community, and use the advantages of traditional Chinese medicine, acupuncture and massage to deal with common diseases, frequently-occurring diseases, difficult diseases and chronic diseases in various departments of our hospital. Highlight the characteristics and adhere to the business philosophy of "people without me, people without me, people without me, people without me"! Make full use of the characteristics of "simplicity, convenience, test and cheapness" of traditional Chinese medicine, carry forward the characteristics and advantages of traditional Chinese medicine, ensure the health of the masses at the lowest possible cost, and let the quintessence of Chinese medicine play an active role in alleviating the difficulties and expensive medical treatment for the masses.
Work hard on management:
Health centers and community health service institutions are the hubs of rural public health work, which undertake the health administrative functions of the government in rural areas, and are the centers for rural disease control, the core of rural primary health care and the guiding centers for rural community health services. It mainly provides public health and basic medical services such as disease prevention and control, national planned vaccination, maternal and child health care, health education, medical treatment, rehabilitation and first aid. As a dean, you should first use your head, move your legs and start work, and talk more about public health management, medical quality management, work efficiency, personnel training, rural doctor management, technological innovation, service quality and service attitude, instead of being a commentator or commentator, you should be an athlete, and you should "play football" on the court and play football well.
Grasp the team and bring the team well;
Reasonably break down tasks, rely on real job responsibilities, strictly assess performance, reward diligence and punish laziness. Solve the problem of doing and not doing, vigorously mobilize the enthusiasm of employees, form a joint force of unity, joint efforts and work implementation, strengthen work measures, study work methods, properly solve complex and difficult problems, be good at thinking, think more ways, think more ways, guide more, take less for granted, complain less, set an example and take the lead. It is also necessary to coordinate the relationship between superiors and subordinates, between parallel units, within units and among employees. It is necessary to ensure the smooth implementation of government decrees, timely implement orders, complete various tasks assigned by superiors, and strive to contribute to the prevention and treatment of diseases for the masses.
So please have the opportunity to participate in the training, learn the professional knowledge of hospital management, and make greater contributions to the health cause!