In a society where development is accelerating, more and more people will use letters of commitment. Compared with verbal promises, letters of commitment are more binding. How to write a commitment letter to avoid stepping into the trap? The following are 8 service commitment letters that I carefully compiled. I hope they will be helpful to everyone. Service Commitment Letter Part 1

1. Adhere to civilized service. Be polite in language and courteous to guests;

2. Consciously operate in compliance with the law. Abide by professional ethics and strictly fulfill obligations stipulated in relevant laws and regulations;

3. Establish and improve a product purchase control system. Ensure product quality and improve business reputation;

4. Adhere to honest management. Do not engage in price fraud, false propaganda, or sell fake and shoddy goods;

5. Reasonable pricing, clearly marked prices, fair transactions, and guaranteed after-sales service quality;

6. Proactive, Consciously accept social and consumer supervision, handle consumer complaints seriously, and safeguard the legitimate rights and interests of consumers.

(This commitment is required to be made into a billboard with PVC material and posted on the wall in a prominent position in the customer service center.) Service Commitment Part 2

Our company will adhere to the principle of high quality , efficiency and development spirit, with the concept of high-quality products and considerate services, and solemnly promise to you openly and responsibly:

First, the entry time

1. Enter the site within the time specified in the contract, make construction preparations in advance, prepare a general progress plan and phased progress plans, and submit them to the owner for review.

2. Select professionals with similar project construction experience to form a project management team. Patriotic famous sayings

3. Select outstanding construction teams, sign labor contracts with them in accordance with the law, and pay workers’ wages on time.

4. Complete phased milestones strictly according to plan, ensure the overall progress target, and ensure the construction period.

5. Submit next week’s progress plan every Friday, and submit next month’s progress plan, labor plan and material arrival plan on the 25th of each month. After review by the supervisor, submit to the owner for final decision. The plan includes detailed plans for schedule, materials, labor, equipment, funds, etc. Seven-character online name

6. Keep a construction diary carefully, record the number of people working on each type of work on the construction site, the shifts using machinery, the quantity of materials transported to the construction site, and the weather conditions every day, and keep them At the construction site office for owner's review.

7. Pay full attention to the owner's instructions, and the on-site management staff will record the owner's instructions in writing at any time and implement them.

Second, process handover

1. After entering the site, communicate with the structural construction party as soon as possible, coordinate with each other, and carefully and comprehensively complete the handover of the preliminary structural engineering.

2. After completing a process and passing the self-inspection, report it to the supervision department for acceptance. Only after passing the acceptance can the next process be carried out. Fill in the handover inspection and acceptance record and archive it.

3. Strictly implement the "three inspection system" to ensure project quality.

Third, finished product protection

1. After each construction process is completed, when proceeding to the next process, pay attention to protecting the completed project and have complete finished product protection measures.

2. Arrange special personnel to conduct inspections to strictly prevent damage to completed products during construction. If there are any deficiencies in protective measures, improve them in a timely manner.

3. Provide finished product protection education to all construction workers before work every day, and establish a reward and punishment system. A comprehensive inspection will be carried out by the finished product protector after each shift every day. No one is allowed to stay overnight at the construction site.

Fourth, on-site service

1. Attentively assist owners and related units to do daily construction and management work at the construction site.

2. Coordinate the relationship between subcontractors and cross-process processes to ensure smooth and orderly construction.

3. Try our best to meet the reasonable requirements of owners and related units. Serve attentively, be honest and trustworthy.

Fifth, quality assurance service

We provide a 2-year overall warranty for the project and lifelong maintenance. The company has established a professional after-sales service team and resolutely implements "24 hours of uninterrupted service day and night, 365 days a year" "Holiday work" service policy. Provide timely solutions to problems encountered during the after-sales service period of this project. When there is a failure in the wastewater treatment process, we will respond within half an hour after receiving the owner's failure information, and go to the site to solve the problem and deliver it for use within one hour.

After the warranty period, our company will continue to contact users to keep abreast of the after-sales information of our company's construction projects so that corrective and preventive measures can be taken in a timely manner, and dedicated personnel will be sent to conduct regular inspections so that users can use it with confidence.

After the warranty expires, the maintenance agreement can be renewed, and only the product cost will be charged. Respond within half an hour after receiving the repair call and provide corresponding solutions. Within 1 hour, professionals with professional tools rushed to the scene to solve the fault. Service Commitment Letter Part 3

XXX Company is a specialized company engaged in satellite navigation and positioning and geographical information engineering. Since its establishment, XXX has always been committed to the promotion and application of related products in all walks of life, providing users with (various related) system solutions.

Users in geophysical prospecting, airports, water conservancy, railways, agriculture and other fields. With the "customer-centered" business philosophy, providing customers with a complete set of solutions from program design, product selection, equipment procurement to on-site training and maintenance has always been the purpose of our business. XXX is willing to wholeheartedly provide Provide efficient, stable and convenient services to our users.

To this end we will serve our customers wholeheartedly

1. When the equipment arrives at the site, our technical staff will arrive at the same time, unpack and inspect it together, and provide technical consulting services on the handling, storage, and precautions of the equipment;

2. During the installation and debugging stage of the equipment, our technical personnel will go to the site to assist in the installation and debugging, and promptly handle the problems encountered during the installation process to ensure first-time success;

3. Provide product use and maintenance instructions, equipment schematics, wiring diagrams, construction drawings and other technical information and spare parts as required by the contract;

4. After the equipment is installed, assist in the power-on test and conduct trial operation;

5. The product implements lifetime service system and 24-hour service;

6. Outside the warranty period, the seller is responsible for providing long-term preferential parts and components and only charges cost;

7. We will reply within 1 hour to the equipment related questions raised by the purchaser. If it is necessary to send someone to the site, our company’s after-sales service personnel will arrive at the site within 48 hours so that the problem can be dealt with in a timely manner and the equipment can resume operation as soon as possible. If the equipment failure cannot be repaired within 10 days, the product will be replaced free of charge;

8. We provide free training to user operators to introduce product performance structure, operation, maintenance knowledge, as well as the knowledge and skills of reading drawings and troubleshooting general faults;

9. Establish a hotline to keep abreast of equipment operation conditions, accept repair reports and complaints from users, and arrange technical personnel to answer questions or rush to the site in a timely manner;

10. Strengthen contact with users, pay attention to users' opinions, formulate a quality tracking information card system for each user, improve user files, and conduct return visits to products to understand the operation of the equipment to ensure that users use our factory's equipment safely and reliably in the long term;

11. The warranty period of this equipment is 12 months from the date it is accepted and used by the buyer. During the warranty period, if the product is damaged or fails to work properly due to poor manufacturing quality, we will repair and perform normal maintenance free of charge. Service Commitment Letter Part 4

The main responsibilities of the city's urban subsistence allowance agency:

(1) Draft the city's urban subsistence allowance-related documents, formulate the urban subsistence allowance work plan, and organize its implementation.

(2) Propose timely suggestions on adjusting urban subsistence allowance standards in urban areas, and undertake the specific work of filing the security standards in the counties under its jurisdiction.

(3) Guide, supervise, and inspect the urban subsistence allowance work in counties (districts).

(4) Prepare the annual capital demand plan for the urban minimum living allowance, and be responsible for proposing the allocation plan for the city's urban minimum living allowance funds and supervising the use of funds.

(5) Accept public consultations and complaints about urban subsistence allowances, and be responsible for the administrative review of the city’s urban subsistence allowances.

(6) Responsible for the coordination of relevant municipal departments on urban subsistence allowances, formulating preferential policies related to urban subsistence allowances, and supervising and inspecting the implementation.

(7) Responsible for urban subsistence allowance statistics and subsistence allowance information management.

(8) Formulate training plans for urban minimum living allowance staff and organize business training.

1. In accordance with the relevant requirements of superiors and combined with local realities, prepare the urban subsistence allowance work plan and organize the implementation of the subsistence allowance work.

2. Work with relevant departments to formulate urban subsistence allowance standards, and be responsible for the adjustment and reporting of standards.

3. Prepare the urban subsistence allowance fund demand plan, and be responsible for proposing opinions on the allocation of urban subsistence allowance funds and supervising the funds.

4. Responsible for the review and approval of the benefits of urban subsistence allowance recipients, and the issuance of urban subsistence allowance receipt certificates.

5. Guide, supervise and inspect the urban subsistence allowance work of sub-district offices (townships) and neighborhood committees.

Sixth, carry out investigations and studies, promptly solve and report to superiors problems existing in urban subsistence allowance work.

7. Accept public inquiries and complaints about urban minimum living allowances, investigate and deal with reports and complaints about urban minimum living allowances, and be responsible for the administrative review of urban minimum living allowances.

8. Responsible for the statistical summary and file management of urban subsistence allowance data.

9. Responsible for the business training and service commitment of urban subsistence allowance staff in sub-district offices (townships) and community committees 5

In order to protect the rights and interests of consumers, strictly control food quality and safety In order to implement the document spirit of Yibin District Food Safety Office No. 20xx36, Yibin District Pork Quality and Safety Special Improvement Action Implementation Plan, this operator solemnly promises:

1. Strictly abide by the "People's Government of the People's Republic of China" *The Food Safety Law of the People's Republic of China", the "Implementation Regulations of the Food Safety Law of the People's Republic of China" and other laws, regulations and standards, be responsible to the society and the public, operate with integrity, ensure food safety, accept social supervision, and assume food safety responsibilities. Safety is the first responsibility.

2. Ensure that the catering service license is obtained in accordance with the law and the business is operated under license.

3. Establish a food safety management system to ensure that there are food safety management personnel suitable for the scale of catering services. Employees must obtain health certificates to engage in catering service activities and conduct annual health examinations.

4. Improve the purchase certificate request system and acceptance system, and do a good job in accounting records and archiving of purchase invoices.

5. Establish and improve a management system covering procurement, acceptance, storage, processing, production and service, and do not use raw pork products without product quarantine inspection certificates. Ensure that the raw pork products used come from designated slaughtering enterprises or legal merchants.

6. If you have equipment, sterilizing pots or disinfection cabinets for sterilizing tableware, and use centralized sterilization of tableware, you must retain the business license and disinfection certificate of the centralized disinfection unit.

Catering unit:

Commitment person: Year, month, day Service Commitment Chapter 6

Sincerely thank you for purchasing the products or services of Chengdu Shuaikun Technology Co., Ltd., Sincerely thank you! Your choice is the greatest trust and support for us, and it is our responsibility and honor to serve you.

In order to ensure that we provide you with high-quality services and relieve you from worries, Chengdu Shuaikun Technology Co., Ltd. makes the following service commitments to you:

We have a dedicated customer service center and 7*24*365 A dedicated after-sales service team provides customers with a 18981979182 telephone support service hotline to respond quickly to user problems or failures at any time. When there is a problem with the equipment or software, we will respond on-site within 2 hours; propose a solution to the problem within 3 hours; for hardware and software failures, our engineers will conduct detailed inspections to find out the location of the fault, and we will do it in the shortest possible time. To solve the problems, we will organize specialized technical personnel to guide and train the users or users on the methods, methods and techniques of product use, saving customers valuable time. After-sales service response time

Within the warranty period, if users encounter problems that cannot be solved during use (software, hardware, system, etc.), they can directly call our hotline or fax Contact our company through other methods, and we will respond on site within 2 hours and propose a solution to the problem within 3 hours. Within the product warranty period, our company will maintain, repair and replace free of charge due to product quality failures. During the warranty period, if the equipment is found to be inconsistent with the technical parameters listed in the plan or contract, the user should issue a detailed written report to our company explaining the details of the problem, and we will provide a solution within 2 hours. Note: The following situations are not covered by the warranty

Normal wear and tear of the equipment and vulnerable parts (such as printer toner cartridges, high-scan photosensitive elements, sensors, software servers, software living environments);

Equipment problems caused by unauthorized modifications or incorrect use of the equipment by the user;

Faults caused by force majeure factors (natural disasters, fires, war violence or other similar events) Or trauma;

Warranty commitment: The company promises that the warranty response time is 4 hours in Chengdu and 2 hours in Longquanyi District.

Warranty time

Hardware services during the three guarantee period

For the warranty service of the overall computer hardware, our company will strictly follow the national "three guarantees" regulations: When servicing the product, you need to present the corresponding purchase invoice or product warranty certificate, and the corresponding hardware product for warranty. When the engineer comes to visit for maintenance, he will also inspect the hardware of the product at the same time, and promptly participate in the inspection with the customer. If the product is reported for after-sales service and is found to be within the scope of the hardware warranty, our company will provide a replacement machine from the hardware manufacturer during the warranty period to meet your work and life needs.

Spare parts need to be replaced within the scope of the hardware three-guarantee. Our company and the manufacturer are not responsible for any data loss caused when repairs are completed. Please make a backup of your data at all times.

Note: If the products that come with the products sold by our company do not enjoy the same hardware services, our company will provide free warranty for the hardware.

Services outside the hardware three-guarantee period

The complete product or components have exceeded the scope of free maintenance.

External equipment, failure or damage caused by products not installed, stored, maintained, or operated at the manufacturer's factory (such as plugging and unplugging various data cables and non-USB external devices during live operation).

Products that have not been repaired by our company's technical personnel or repaired by the manufacturer's maintenance personnel are not covered by the warranty and must be handled by the customer themselves or provided by our company.

Failure or damage caused by accidental factors or human reasons (including computer viruses, operating errors, liquid intrusion, scratches, transportation, incorrect wiring, pests, etc.).

Faults or damage caused by natural disasters and other force majeure (such as earthquakes, fires, lightning strikes, etc.) are not covered by the warranty of the manufacturer and our company.

Due to the above reasons, our company and product manufacturers will not provide you with free repair and maintenance services. At the same time, please operate in accordance with the correct operation manual. If there are force majeure factors due to third-party reasons, we will The company can provide corresponding paid repair and maintenance services.

Software service content

Software services during the three-guarantee period

One year from the date of your payment (based on the date of purchase invoice and three-guarantee certificate) (Accurate) If a certain custom development software fails, please call our company's service hotline, and our company will perform free maintenance or debugging modifications (free maintenance is limited to restoring the pre-installed software to its factory state).

Our company promises one-year service for your products free of charge. Outside the software three-guarantee period, our company can provide paid door-to-door software services. You need to provide the corresponding genuine software and our engineers will provide installation.

Finally, we sincerely thank you again for choosing us. We will provide you with professional products and sincere services.

Sincere service, hand in hand progress, pursuit of perfect service commitment book 7

(1) Our company is based in "Changchun" to provide localized services to various operators , fully completed the engineering design work of the 20xx communication engineering construction and design project.

Our institute promises: to respond to problems that arise during the engineering design and implementation process on the same day as the tenderer’s notice is received; to provide solutions to general problems within 24 hours; to major problems, We will cooperate with the tendering party in a timely manner to solve the problem as soon as possible; we will actively assist in solving the project quality problems caused by reasons other than our institute.

(2) Providing all-round services - In this engineering design work, our institute will form a powerful working group with the technical backbone of XXXXX Communications Co., Ltd. as the main body, and provide each operator with solutions from plan determination , on-site survey, summary book preparation, project disclosure and other comprehensive technical support and technical services.

(1) Our hospital promises: to prepare a summary book in the design document. The summary book is formed by region and project stage. The content includes a summary of the overall description of the project and the revised and approved budget summary of each individual project. . The cost of preparing the summary book is included in the survey and design fees for each item and is not charged separately.

(2) Our institute promises: We will actively cooperate with the client in all stages of project inquiry, technical contract verification, external negotiations, domestic and foreign new technology inspections, etc. until completion and production.

(3) Our hospital promises: We will actively cooperate with the client’s technical work, agree with the client on efficient and feasible operating methods, and provide suggestions on whether it is technically feasible. In terms of sex, we recommend several methods that we think are reasonable.

(4) Our institute promises: During the engineering design process, we will actively cooperate with the client, coordinate with other design units that cooperate with the client, and provide timely Provide all technical information required for design coordination.

(5) Our institute promises: During the project, if the client requests a design change, we will respond as quickly as possible and confirm it in writing.

(6) Our institute promises to assist in resolving the project quality problems

caused by various reasons such as management and construction during the client's project as soon as possible.

(7) Our institute promises: All design documents provided by our institute to the client are independently designed by our institute, and there will be no intellectual property disputes.

(8) Our institute promises not to specify the manufacturers or suppliers of building materials and equipment in the design documents to avoid causing disputes.

(9) Our institute promises to resolutely abide by confidentiality regulations and ensure not to disseminate or transfer to third parties various technical and economic data submitted by the bidding party.

(10) During the design process, our institute will assist the client in organizing and archiving project data, asset statistics, project completion accounts, etc.;

(11) Our institute will For key design projects, design tracking will continue after the design is disclosed.

(12) Our institute will form a complete and accurate basic network diagram for mobile companies based on resource census;

(13) Our institute will proactively and closely contact equipment providers to Provide training to mobile-related personnel on issues such as equipment, technology and equipment maintenance used in the project;

(14) Our institute is responsible for familiarizing with and contacting personnel from various departments related to the project, coordinating and ensuring that all personnel Communication throughout the process was smooth and smooth.

XXXXX Communications Co., Ltd.

20xx/XX/XX Service Commitment Letter 8

The company operates and maintains the system in accordance with the "xx Software Development Project Bidding Documents" According to the requirements, the following commitments and guarantees are made for after-sales service and technical support:

(1) The application system of this project will start from the date of acceptance by the general manager of the project (calculated from the date of final acceptance and signature by representatives of both parties) , our company provides free maintenance of the developed system for 60 months.

During the quality assurance period, we guarantee that at least 2 people will provide technical services for this project full-time, and the technical support personnel must be the main personnel for system development of this project and have more than 2 years of xx project operation and maintenance experience.

(2) During the quality guarantee period, we provide technical services, upgrade services and are responsible for handling software failures during operation. Based on the actual failure situation, we will send personnel to be responsible for finding the cause of the failure and restoring the system Return to normal operating status.

During the quality guarantee period, we provide 7x24-hour service response to the owner to ensure that the owner can find the corresponding technical personnel at any time. After receiving the user’s phone call or fax notification, we will respond within 30 minutes Response, general problems will be solved within one day, and major problems will be solved within three days.

If it cannot be repaired under special circumstances, we will unconditionally replace the software with new software during the warranty period; or take measures to make the system operate normally.

If we fail to handle the matter on time, the owner has the right to handle it on his own, and we will be responsible for the expenses incurred (deducted from the contract funds).

(3) We will provide excellent technical support for a long time and do not charge any additional fees for maintenance services during the warranty period. After the guarantee period, we promise to still provide technical services to the owner in accordance with the requirements of the contract, and Provide software function improvement technical services at reasonable prices. The specific service prices after the warranty period will be negotiated separately by both parties.

The specific contents of system maintenance and support are as follows:

1. Telephone support

Our company provides 24-hour real-time technology for the operation and maintenance of application systems support.

Our company provides a hotline, email, fax, etc. to answer users' various technical questions at any time and propose solutions within 24 hours.

2. Fault response

7X24 hours real-time fault response. Our company will respond within 2 hours when there is a system failure such as system software and application software, and resume operations within 12 hours.

3. Remote technical support

When the system fails, with the user's permission, our company remotely logs in to the user's system to conduct fault analysis, problem location and provide solutions.

Any configuration, data changes to the system and other operations that may have a negative impact on the system

and the business must be confirmed by the user.

4. Regular tracking

After the project acceptance is completed, our company will make regular phone calls and on-site tracking of system usage, listen to opinions and suggestions, analyze system problems in a timely manner, and provide advice at any time. solve.

When necessary, our company will send technicians to the site to solve existing problems.

5. System software upgrade

Our company will promptly notify users of system software upgrades. If users need to upgrade system software, our company will provide upgraded versions and corresponding support services. .

6. On-site service

When a serious failure occurs in the system operating environment, or the system needs to be rebuilt due to server replacement or other reasons, our company will provide timely and practical suggestions through remote When support cannot solve the problem in time, technical support personnel will be sent to the site to assist users in completing troubleshooting, upgrades or migration operations, and to conduct integrity checks on the system and track its operation.

Pledger:_______

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