If all of us have any difficulties and requirements during the journey, please don't hesitate to ask. Then our company and I will try our best to help you solve them. In other words, if all of us are dissatisfied with food, housing, transportation, travel, shopping and entertainment, or feel that I have done something inappropriate, I hope you can raise it in time, and I will correct it immediately. I just don't want all of us to say to me on our return trip: Xiao Wang, you didn't do well in this place, so I don't think you gave me a chance to correct it. Then I can only say to you: I'm sorry, I'll pay attention next time (laughs). At the same time, I hope all of you here can give support and cooperation to our work, wish our trip a successful end, and wish you a happy time in Jinzhou.

Actually, as soon as I got on the bus, some people here were familiar with me, and those who were not familiar with me also felt deja vu. Although I can't name everyone now, I think I will gradually get to know you and get to know you in the next three days, so now you just need to remember me. Do you remember my last name? Last name is Wang (the guest said), so if there is anyone with my last name on the bus, raise your hand (at this moment, a male guest raised his hand). Sorry, I said the same surname, another surname, (the guest laughs).

ok, just kidding. thank you for coming. Then our car has been driving on the expressway, so I'd like to give you some suggestions. First of all, after we sit in our seats, don't walk around casually, so as not to get out of danger because of the too fast speed. Secondly, everyone got up early in the morning and may not have breakfast, so when we wait for something to eat, we will put the leftover melons and pears in a convenient bag, and when we get off the bus, the company will clean them for everyone. I think our car will stay with you for three days, and I hope you can keep a good environment. The last point is that friends sitting by the window should never stretch their hands or heads out of the window to avoid being scratched by other vehicles. Then I want to go out, traveling is important, but peace is the most important thing. I think going out safely is a kind of happiness, so I also hope that this trip can bring everyone out happily and back safely ... There's nothing for you when you leave, so I'll give you four words. First of all, the first word is "fate", the fate of fate, as the saying goes, "the same boat after a hundred years' rest, the pillow sleep after a thousand years' repair", so it's a thousand years' fate to spend three days with everyone! Next, the word is "original" for forgiveness. In the past few days, Wang Dao has done something bad. I hope everyone will forgive me and say sorry here! Another self is a complete "circle". Thanks to everyone's support and cooperation in my work, Xiao Wang said thank you! The last word is still the word "source", the source of financial resources. I wish everyone a continuous stream of financial resources, and I wish you good work and good health, good today, good tomorrow, good now, good future, good or bad, good and good, give some applause!

(2) introduce people, that is, introduce yourself, the leaders, drivers and all the people attending the reception.

(3) preview programs, that is, introduce the general situation of the city and the programs to be visited in the local area.

(4) show your attitude, that is, you are willing to serve everyone warmly and work hard to ensure everyone's satisfaction.

(5) I wish success, that is, I hope to get the support and cooperation of tourists, and strive to make the tour a success. I wish you a happy and healthy welcome speech. Don't be rigid or dull. If it is funny and natural, it will shorten the distance with tourists and make you friends and get familiar with each other soon. In addition, the welcome speech pays attention to drawing some proverbs and famous sayings, which are full of literary talent and will receive good results. The following words can be used for reference: "It's a pleasure to have friends coming from afar"; "Thousands of years have been repaired with the same boat"; "Thousands of miles are destined to meet"; "The world is like a book. If you haven't traveled abroad, you can only read one page of the book. Now that you are traveling with us, let's read this page of China together." In addition to paying attention to the literary grace of welcome words, the words created by some tour guides are more artistic and worth learning. A 63-year-old Egyptian tour guide, when giving a welcome speech as a tour guide for the China tourism delegation, said, "In future tour guides, if there is anything I can't make clear, gentlemen are welcome to bring it up, and I will try my best to make it clear ..." Everyone felt that his words were pleasant after listening. In fact, as we all know, sometimes it's not that the tour guide doesn't speak clearly, but that the tourists don't listen clearly, but he puts the responsibility on himself and leaves the pleasure to the tourists. How can the listeners be unhappy? Isn't this much better than what some of our tour guides said, "If you have any questions, I can explain them to you"? Literary talent is good, subtle and evocative, but sometimes it is plain, which also makes people feel that art is out of the ordinary and skill is obvious.

"farewell words"-a summary of the trip, and a farewell that will never be forgotten is the end of the tour guide's reception work. At this time, the tour guide and tourists have become familiar with each other, and some have become friends. If it is important to leave a good first impression on tourists with a "welcome message", then we believe that a good "farewell message" will leave a deep, lasting and unforgettable last impression on tourists! After several decades' summary, our tour guides in China believe that there should be five elements and 2 words of * * * in a standard "farewell word", that is, to say goodbye, thank you for your cooperation, summarize your trip, solicit opinions and look forward to meeting again.

the so-called "farewell" means that farewell words should contain feelings of regret and nostalgia for each other. When speaking this content, the facial expression should be deep, and the guests should not be smirked, leaving the feeling that "it is hotter when people walk with tea".

"summary tour" refers to recalling the projects visited and the activities participated in this period with tourists, giving them a sense of induction and summary, raising many senses to rational knowledge and helping tourists improve.

"soliciting opinions" means telling tourists that we know whether there are any shortcomings or not. With everyone's help, the next reception will be better! "Looking forward to reunion" means to express your friendship and enthusiasm for tourists and hope that tourists will become repeat customers. In addition to literary talent, "farewell words" should also talk about "deep affection" and "eagerness" so that tourists will never forget them.

An English tour guide who has been working as a tour guide for nearly 4 years in China said, "Looking forward to meeting again" when bidding farewell to tourists, "There is an old saying in China, which says,' Two mountains can't meet, but they can always meet'. I look forward to meeting again in China or your country in the near future. I look forward to it. Goodbye, everyone!" Perhaps the old tour guide's words and his enthusiasm are too touching. Today, every Christmas and New Year, greeting cards fly to him from all over the world. There are many greeting cards, even those of the guests he received a decade or two ago, with "Greetngs From Another Mountain" written neatly in English.

It can be seen that a farewell speech about art, with a few affectionate, sincere and literary words, will leave a profound impression on tourists! In addition, there is another point to pay special attention to: experienced tour guides will wait for "the plane goes up to the sky, the ship leaves the shore, the train leaves the station, and wave goodbye" before leaving the scene, "waving hastily and turning away", which will leave tourists with "professional tour guides, not emotional tour guides" and "tea will be cold as soon as people leave". We must never be such a tour guide!