? To put it bluntly, dealing with people is the level of emotional intelligence, which mainly refers to people's ability in emotion, will and tolerance to setbacks. Simply put, EQ is an indicator of a person's ability to manage his own emotions and those of others. And the ability to use this information to solve problems and regulate behavior. In a sense, EQ is related to the ability to understand, control and use emotions.
? Second, let me talk about how to improve emotional intelligence, that is, the ability to deal with people.
1, learn to communicate
Drucker, the father of modern management, once said, "One must know what to say, when to say it, to whom to say it, and how to say it." Communication is a way of communication between people and a necessary way for oneself in the world. Learn to communicate and lay the foundation for your life. I don't think it's derogatory to say what kind of person is, and I don't want to say how smooth such a person is. Instead, I want to know what to say when facing different occasions and different identities, and at the same time let the object I face find the bright spot in myself. If your first sentence is offensive, there is no possibility of the next one.
Step 2 learn to listen
Dale Carnegie once said, "If you want to be a good talker, you should first be a person who pays tribute and listens." Many times, when we communicate with others: learn to listen. When others are talking, listen patiently, even if others are saying something unimportant, you should learn to listen. This is a kind of grace. For example, leaders directly interrupt subordinates' reports and criticize subordinates when they make reports. Such a leader will give people the impression of being overbearing and uneducated. Such people are not convincing, and of course subordinates will not be dead set on them. This is to learn to listen when dealing with others, and it is also the most basic respect for others.
Step 3 learn to be tolerant
Be tolerant when dealing with people and things. Shakespeare once said: "Tolerance is like a drizzle in the sky, which moistens the earth. It blesses the tolerant and the tolerated. " Everyone is mutual. If you forgive others, you will forgive others. In dealing with people, even if the position is high, you should have a tolerant heart. Everyone will make mistakes, and only tolerance will give people a chance to start again and reach the peak of life.
4. Be sincere to others, not hypocritical.
It is very important to treat people with sincerity, sincerity and kindness. You can't say one thing and do another, which will make people disgusted and won't win the trust and sincerity of others. In real life, some people talk too much, do too little, tell too many lies and tell too little truth, which makes people talk but not do. This man is unreliable.
5, low-key life, high-profile work
Life is like this. Low-key can be high-key Be sure to keep a low profile, don't be high-profile, don't be self-righteous, think that you are better than others, smarter than others, and look down on others. If you behave like this, others will leave you and you will have a bad relationship with others.
6. Learn from foreigners to control foreigners.
As the saying goes, "Without enough money, no one is perfect". In the process of working in the workplace, you will inevitably meet some strong competitors and make some mistakes. Some people make mistakes and correct them, and some people insist on what they shouldn't insist on because of face and position. Even some people are ashamed of life, knowing that their competitors' suggestions are right, but they choose the wrong plan to fight for breath. Actually, this is not right. We should learn to "learn from foreigners to control foreigners" and learn from each other's strengths.
7, pay attention to reading and learning, and constantly improve their own quality and self-cultivation.
Whether a person's ability to cope with the world is strong or not depends on his own quality and ability. It is difficult for a person without quality and ability to get along with others. Only by studying more and accumulating more knowledge and insight can one gain the respect and love of others. In this way, he can maintain a good relationship between colleagues and superiors, make himself happier physically and mentally, and do all the work better.
Thirdly, I recommend some books and movies, from which I have learned a lot about being a man.
The Water of Canglang, Chicken Feather in One Place, Diary of Hou Weidong Officialdom and Lao Zhang's Philosophy are all novels based on realistic themes. Time for movies and TV shows, chicken feathers everywhere, no problem, back to back, face to face. Some books, courses and some teachers' lectures on the market only cure the symptoms, not the root cause. They can only give themselves three minutes of enthusiasm, but their ability has not improved after that. Remember that these courses are designed to delay consumers' anxiety and profit. It is impossible to improve them in essence. Improvement depends on constant practice.
Fourth, summary.
Jiang Yang said, "The worldly wisdom is more interesting than the bright moon and the breeze. They can be read as books or as plays. " It is interesting that people have these worldly ways, otherwise they will know that they have never been here if they don't live for these trivial worldly ways all their lives. There is a good saying: "I have seen people for a long time." The real way to live is to be honest, upright, tell the truth and win the trust of others with your own character. Getting along with people depends on character, not quality. Character is a brand, and it rings everywhere. This is a magical formula for dealing with people.
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