The main duty of the financial dispute mediation center is to help financial institutions and individuals reach a settlement or mediation agreement through non-litigation when disputes occur. The financial dispute mediation center is composed of professional mediators, who have rich financial knowledge and legal background and can understand and deal with various complex financial problems. The mediator's job is mainly to listen to the statements of both parties, understand the focus of the dispute, and then propose a just and fair solution. The financial dispute mediation center plays an important role in maintaining the stability of the financial market, protecting the rights and interests of consumers and improving the efficiency of dispute resolution. Through the mediation of these institutions, many financial disputes can be solved in time and effectively, which is conducive to building a harmonious financial environment.