If the software/game cannot be installed on the mobile phone, it is recommended that:

1. Check whether the Unknown Source setting is turned on.

2. Check whether the machine supports the downloaded software format. The software format supported by Android phones is. APK format.

3. Please read the software details when downloading the software to see if there are any requirements for the machine operating system.

4. If you still can't install the software/game, it may be because the software version is low or there are compatibility problems between the software version and the system. It is recommended to download a new version and try to install it;

5. If it is invalid, back up the data (contacts, information, photos, etc. ) and try to restore the factory settings.

If the problem still exists, please take the purchase invoice, maintenance card and machine to the service center, and the professional after-sales engineer will help you test it.

2. Why can't I install the downloaded mobile phone Thunder?

1. First, the installation package may be damaged. Download an installation package from Thunder official website for installation.

Before downloading, go to my computer-Control Panel-Programs-Uninstall to see if Thunder is installed. If so, please uninstall it first and then install a new installation package. ) Download records can be saved. If you want to keep the download history during uninstallation, you will be prompted. Click Yes. 2. If the newly downloaded installation package still cannot be installed, right-click the installation package-Properties-Digital Signature-Select the intermediate date-click View Details, and then check whether the message of normal digital signature is displayed in the pop-up box. If it is not normal, there is something wrong with the installation package, and the next installation package needs to be reinstalled.

3. If it is a Win7 system, try to run the installation package in the right-click-administrator mode. 4. If all the above methods fail, restart the computer and press F8 to enter the safe mode for installation.

Safe mode: The working principle of safe mode is to start the computer without loading a third-party device driver, so that the computer can run in the system minimum mode, so that users can easily detect and repair computer system errors. 5. If it doesn't work, it may be blocked by some software or damaged by some files in the system environment, which makes it impossible to install. It is recommended to try to install with third-party software.

(such as directly installing 360 software housekeeper).

3. Why can't I install the downloaded mobile phone Thunder?

1. First, the installation package may be damaged. Download an installation package from Thunder official website for installation. Before downloading, go to my computer-Control Panel-Programs-Uninstall to see if Thunder is installed. If so, please uninstall it first and then install a new installation package. ) Download records can be saved. If you want to keep the download history during uninstallation, you will be prompted. Click Yes.

2. If the newly downloaded installation package still cannot be installed, right-click the installation package-Properties-Digital Signature-Select the intermediate date-click View Details, and then check whether the message of normal digital signature is displayed in the pop-up box. If it is not normal, there is something wrong with the installation package, and the next installation package needs to be reinstalled.

3. If it is a Win7 system, try to run the installation package in the right-click-administrator mode.

4. If all the above methods fail, restart the computer and press F8 to enter the safe mode for installation. Safe mode: The working principle of safe mode is to start the computer without loading a third-party device driver, so that the computer can run in the system minimum mode, so that users can easily detect and repair computer system errors.

5. If it doesn't work, it may be blocked by some software or damaged by some files in the system environment, which makes it impossible to install. It is recommended to try to install with third-party software. (such as directly installing 360 software housekeeper)

4. Why can't the mobile phone be loaded with Thunder? You can uninstall it before, but you can't install it after that.

If the software cannot be installed on the mobile phone, suggestions: 1. Check whether the Unknown Source setting is turned on.

2. Check whether the machine supports the downloaded software format. The software format supported by Android phones is. APK format.

3. Please read the software details when downloading the software to see if there are any requirements for the machine operating system. 4. If you still can't install the software, it may be because the software version is low or there are compatibility problems between the software version and the system. It is recommended to download the new version and try to install it. 5. If it is invalid, back up the data (contacts, information, photos, etc. ) and try to restore the factory settings.

If the problem still exists, please take the purchase invoice, maintenance card and machine to the Samsung service center, and the professional after-sales engineer will help you test it.

5. Thunder can't install Android phones.

"The mobile phone can't install software/games, so the following measures are recommended:

1. Settings-Security-Unknown Source-Checked.

2. The downloaded software installation package may be incomplete. Please download and reinstall.

3. The version of the installed software may be lower than the existing version, or it may be caused by software compatibility problems. Please change to another version or download and install other software again.

4. The software format supported by 4.Android phone is APK, so you can download the software in other ways. For example:

1). Use the browser in the mobile phone menu to surf the Internet and directly search for the required software to download and install.

2). Use the app store that comes with your phone to search for and install the required software.

3) Install 9 1 assistant, 360 assistant, etc. In your mobile phone or computer, find the needed software through this kind of software and try to download it. "