Take the standardized terms of the traffic police as an example:
1. When the traffic police encounters unrelated persons entering the scene of an accident:
Hello, we The scene of a road traffic accident is being handled. In order to facilitate our work and protect your own safety, please cooperate with our work and leave the accident scene immediately to a safe and non-impeding traffic location. Thank you for your cooperation.
2. After the traffic police arrived at the accident scene and found someone injured and in need of rescue:
Where are you injured? How is the injury? Have rescue personnel been notified? If there is no notification, we will contact the rescue personnel to arrive at the scene immediately. Please wait patiently.
3. If there are injured people stuck in the car at the accident scene:
Based on your current situation, you need professional rescue, otherwise it may cause greater harm. We have notified you Professional rescue agencies and personnel will arrive as soon as possible. Please don't worry, we will wait with you.
4. If there are family members of the deceased present at the scene of the accident:
We deeply sympathize with the misfortune that happened to your loved ones, and please express our condolences. We have sent (or are preparing to send) the body to XX funeral home (hospital, forensic identification center) for burial. Whatever help you need, we'll do our best to provide it.
5. Relatives come to the scene to look for the injured or deceased in the accident: The injured (or deceased) in the accident have been sent to XX hospital (funeral parlor, forensic identification center). May I ask the names of your relatives? What are the characteristics? What is your relationship with him/her? Please leave your contact information and go to XX Hospital (Funeral Home, Forensic Identification Center) for confirmation.
If it is confirmed that it is your relative, please contact us immediately. This is my unit name and contact information.
6. If an alcohol breath test is conducted on the person involved at the accident scene:
We will conduct an alcohol breath test on you, please cooperate. This is your alcohol breath test result. If you have no objection, please sign the test form.
7. The person concerned refuses to cooperate with the alcohol breath test: If you refuse to cooperate with the alcohol breath test, we will conduct a blood test on you in accordance with the law.
8. If the person concerned refuses to cooperate with the blood test: If you refuse to cooperate with the blood test, we will use restraint police equipment on you in accordance with the law.
9. If the family members of the deceased present refuse or block the removal of the body: In order to respect the deceased and protect your legitimate rights and interests, according to regulations, the body needs to be stored in a designated place for investigation. We will handle relevant matters. We will notify you promptly and please cooperate with our work.
10. If the party concerned refuses to sign on the scene map and on-site investigation transcript: The accident scene map and on-site investigation transcript are objective records of the scene and are important evidence for handling road traffic accidents. Please confirm and sign. If you refuse to sign, we will record it.
11. If the accident vehicle needs to be detained at the scene: The accident scene has been investigated. Due to the need to collect evidence, we will detain your vehicle in accordance with the law. Please sign or stamp the compulsory measures certificate. We will impound your vehicle to the ×× parking lot. Please check the items in the vehicle and take them away. If you cannot take them away, we will take pictures and register them for safekeeping.
After verifying the weight, volume and cargo loss of the cargo carried in the vehicle, you will be notified in time to handle it yourself. Parking fees during vehicle impoundment shall be borne by the public security and traffic management department.
12. If you need to transfer passengers urgently due to the impoundment of the accident vehicle or the vehicle being damaged or unable to drive:
Your vehicle needs to be impounded according to law (or cannot be moved), please contact the transfer vehicle as soon as possible to transfer passengers . If you are unable to contact the transfer unit yourself or the vehicle cannot arrive in time, we will provide you with an alternative transfer unit. Please confirm the specific transfer unit and charging standards.
Otherwise, we will designate a transfer unit vehicle to transfer the passengers on your behalf, and the expenses incurred will be included in the accident losses.
13. If you need to clean up or tow an accident vehicle on the highway:
Your vehicle cannot be moved, which has affected the safety and smooth flow of highway traffic. We will notify the highway in accordance with regulations. The full-time rescue unit will clean up and tow the accident vehicle to a location that does not hinder traffic
(Or if your vehicle cannot be moved and it has not affected the normal traffic of the highway, we will notify the full-time highway rescue unit in accordance with regulations. The accident vehicle will be cleaned and towed to a location that does not obstruct traffic. You can also choose a social rescue agency to clean and tow the vehicle).
14. If the accident vehicle needs to be cleaned or towed on other roads other than the expressway, and the public security and traffic management department does not have the conditions to clear the obstacle: your vehicle cannot be moved, which has affected the safety and smoothness of road traffic. Please contact the rescue unit as soon as possible to clean and tow the vehicle to a location that does not obstruct traffic.
15. If the party concerned is unable to clean up or tow the accident vehicle in time:
Your vehicle has affected the safety and smoothness of road traffic. If you are unable to contact the rescue unit yourself or cannot clean up in time , tow the vehicle, we will provide you with alternative wrecker rescue units, please confirm the specific wrecker rescue units and charging standards. Otherwise, we will designate a towing and rescue unit to move the vehicle to a location that does not hinder safety and traffic.
16. If the party concerned has objections to the wreckage and rescue costs of the accident vehicle: If you have any objection to the wreckage and rescue fees, you can complain and report to the price management department.
17. Items related to the accident need to be seized: Due to the need to collect evidence of road traffic accidents, ×× items will be seized in accordance with the law. We will register and keep them properly, and will return them in time after the investigation is completed. This is the seizure list, please sign to confirm. If you refuse to sign, we will record it.
18. After the accident scene is handled, the parties need to be notified of the investigation: The site has been investigated. Please bring all the materials or items of ×× to the location and unit of ×× to find the case handler × × processing, the contact number is ××.
100 Standard Phrases for Traffic Police in Handling Road Traffic Accidents (Trial)