Chengdu Rural Commercial Bank showed that the signature control did not exist because the U shield expired, the digital certificate control was damaged, the digital certificate control or the U shield program was set to boot but not started, and the digital certificate control was intercepted by anti-virus software.

1. You need to bring your original ID card, U shield and savings card with online banking to the counter of rural commercial bank to renew the U shield certificate.

2. Download and install the digital certificate control again.

3. Use computer housekeeper, assistant and other tools to reset the digital certificate control or U shield program to boot.

4. Cancel the interception function of the digital certificate control from the corresponding antivirus software and add the digital certificate control to the trust list.