The authenticated account number information cannot be modified again.

At present, there are only two situations to modify the ID card information, one is the account that has not been authenticated, and the other is the previous authentication failure, which means that the identity information does not match in Battle.net, and this situation can be modified. Accounts that have been correctly authenticated in the real-name registration system cannot be modified.

Extended data:

There are three services that can choose to modify Blizzard game pass information (multiple choices are allowed) (ID information cannot be modified):

1. Reset the security question and answer (the question will only appear if the security prompt is set).

2. Reset the email address.

3. Reset the registered phone number.

You can also call Blizzard Customer Service Center at 057 1-28090 163 for detailed inquiry.

Battle.net official website-help