2. Be familiar with product details and product requirements, and follow up the daily production and quality problems of orders;
3. Daily follow-up and update the order to the management department, and feedback the customer's requirements to the cotton mill to supervise the effective implementation;
4. Be familiar with the company's delivery requirements, recommend related products to old customers and do in-depth order development to improve the return rate.
Duties of merchandiser 2 1. Determine the order details and make the order contract.
2. Make accurate orders for production and processing.
3. Go to the production workshop to follow up the production progress and coordinate; At the same time, report the production and progress of the order to the customer.
4. Assist in communication, coordination, handling and reporting abnormal production.
5. Product delivery time and logistics arrangement
6. Handle the order information temporarily changed by the customer.
7. Actively recommend the development of new products.
Duties of the merchandiser 3 1. Responsible for foreign trade export process, and assist all departments to contact factories and sales;
2. Arrange the preparation, follow-up, inspection and delivery of departmental product orders, and actively intervene and solve difficult problems;
3. Summarize the positions and constantly optimize them;
4. Complete the tasks assigned by superiors on time and actively report and communicate;
5. Work attitude should be rigorous and serious, with strong logical thinking ability, learning ability and understanding ability.
Job responsibilities of merchandiser. Objective: In order to clarify the responsibilities and authority of the merchandiser and communicate effectively with other departments, the job description of this department is formulated.
Second, the scope of application: the merchandiser of the merchandising department.
Three. Definition:
3.1documentary: Literal translation of documentary English, which means the whole business process from business start to business end-generally to the end of financial accounting. Documentary is to track the evidence left by these businesses-all kinds of evidence, documents, statements, etc. -Repeat the simulated business process.
3.2 Salesman: Salesman refers to a full-time person who tracks products and services according to customer orders during the operation of an enterprise. Everyone who works around the order and is responsible for the delivery date is a merchandiser.
Fourth, the daily work arrangement:
1, version table
1. 1 Receive the guest information or samples, and sort out a complete process version in the fastest time by comparing the original or pictures. Version must include: customer name, customer level, customer model, Shanghai documentary name and Dongguan documentary name.
1.2 inquire about the yarn source, and indicate the yarn composition, count, bobbin number, color number, needle type, weave structure, yarn source and expiration date on the form.
1.3 In general, the dimensioning method is measured according to the scale table. If the guest has special instructions, it needs to be noted on the list.
The version list of 1.4 should indicate what version it is: first edition, copy edition or sales edition. The sorted version should be carefully confirmed by the merchandiser. In principle, the information collated and confirmed by the merchandiser should be reconfirmed by mail/fax to the guests or Shanghai Sales Department to prevent the information from being wrong. The information confirmed by the guest for the first time will be submitted to the document supervisor for review, and the reviewed information will be distributed again.
1.5 the first edition and the second edition are distributed to manager Zheng, manager Li, editing room and purchasing department; One copy of the sales list information is given to Manager Zheng, Manager Li, Printing Room, Production Supervisor, Production Supervisor and Quality Control Supervisor. When issuing, the receiver shall make a receipt record, and a copy of the original guest shall be attached to the delivery version.
1.6 The merchandiser fills in the Purchase Application Form in advance according to the auxiliary materials needed for printing, and submits it to the buyer for purchase after being signed and approved by the manager. Check and accept the purchased materials (including accessories for bulk goods).
After the yarn of 1.7 arrives in Dongguan, the merchandiser should inform the production director and the scare specialist as soon as possible. If there is a major quality problem with the yarn, it is necessary to immediately notify the relevant personnel and colleagues in Shanghai Sales Department, and put forward written suggestions or replace the yarn.
1.8 If the guest needs to fill in the cloth printing notice and submit it to the printing room, the master of the printing room will collect the yarn from the warehouse and send the woven cloth (excluding washing) to the documentary department within 3 hours.
1.9 Before delivery, the merchandiser should make detailed records and record the yarn in print according to the scale chart, quality and pound weight. Before sending the board, take photos of the board (including the tag) and organize and save the data.
After 1. 10, continue to follow up until it is confirmed that all versions have reached the customers. At the same time, follow up the guest's comments on the revision of the reprint.
1. 165438+ If there are any changes in the printing process, it is necessary to inform relevant personnel to change the quotation amount in time.
2. Quotes
2. 1 initial quotation: the quotation should be made before the original is issued, but it must be marked as initial quotation. If the size increases,
Manual complexity, etc. Need to be re-quoted.
2.2 Quotation for sales edition: When downloading the sales edition, quotation should be made in time.
2.3 Quotation for bulk goods: readjust according to the price deviation caused by the size and manual deviation before the sales edition and the first edition. When quoting, we should pay attention to the foreign market, whether the wool price is stable, the size change (such as the size of the guests) and who will provide the clothing accessories.
2.4 All quotations must be quoted according to the quotation formula table, and the quotation table must be approved by Manager Zheng or Manager Li before being submitted to the guests or Shanghai Sales Department.
3. Prepare two contracts when placing an order.
3. 1 Sign an "order/processing contract" with Shanghai Sales Department or customers.
3.2 When outsourcing, an "outsourcing contract" shall be signed with the outsourcer.
4. Mass production
4. 1 data summary table: clearly indicate the small picture of each commodity, order quantity, color, delivery date and corresponding accessories of each commodity, and send a copy to Shanghai for confirmation.
Completion/Approval Date/Date
4.2 List of process dimensions: The contents must be detailed, including customer name, grade, model, factory batch number, yarn composition, count, color and order quantity. If the names of some parts cannot be expressed in detail in words in the size list, small drawings should be attached for reference so that people can see them clearly. If the customer has made some modifications or changes in the production process, the merchandiser should make a special statement on these, clearly indicate the date and changed items in the remarks column, and paint them with eye-catching highlighters as a reminder, and at the same time take back the previous information and invalidate it.
4.3 The buyer is responsible for the acceptance of all wool and accessories purchased by the buyer in our factory, and records them on the relevant documents.
Completion/Approval Date/Date
Sign for confirmation (a large quantity of wool requires a receipt from the warehouse). If there is a shortage, reply to the guest in time.
4.4 Once the yarn and auxiliary materials are in place, the merchandiser shall immediately notify the head of the printing room. When the yarn arrives, it is necessary to collect the yarn color card and weave it on a piece of cloth (about 25* 100CM) with 4-5 wool tubes of the same color to see if there is color difference and wool thickness. If so, the production department must be informed immediately. If the yarn is normal, it is necessary to provide the yarn list to the issuing bank, otherwise the issuing bank cannot control the accuracy of the order.
4.5 Before the bulk goods are put into production, the Documentary Department needs to sort out a complete notice of auxiliary materials, indicating in detail the use place, quantity and method, packing number, carton specifications and container marking contents of auxiliary materials.
4.6 Before the formal production, it is necessary to make a pre-production version of a large product, all the packages should be complete, the size and workmanship should be OK, and the tag should be hung and signed. This edition is for the reference and inspection of production departments and quality control departments. The sample shall be kept by the merchandiser and registered when borrowed by other departments.
4.7 In the process of mass production, merchandisers go to the workshop to check the semi-finished products and finished products of each process every day. If there is any problem, report it to the production department or the manager's office immediately, and supervise the implementation of rectification.
4.8 If sweaters need to be inspected or tested, they should be prepared in advance and collected from the production department about 1 week before the shipment of large goods.
4.9 The merchandiser must record the work items of the day in the work notebook every day, and record the production progress and product situation of the day. If the production schedule is inconsistent with the delivery date, it should be reported to the production director, Manager Li (or Manager Zheng). What must be done or followed up the next day should also be recorded in case it is forgotten the next day. Completed work items can be noted later.
4. 10 merchandisers should develop good working habits every day: file classification and filing, directory indexing, clear folder identification, neat desktop office supplies, layered files to be processed and processed files, sample attachments, etc. Mark it, put it in an file bag and pile it up neatly. Before leaving work, you need to turn off the computer and lights. Finally, those who leave need to check whether the air conditioner and doors and windows are ok before leaving.
5. Preparation for shipment
5. 1 The acceptance report should indicate the problems of this order (big problems can't be shipped), and it needs the signature of the person in charge of the factory before delivery.
5.2 The details of the packing list, such as quantity, color, case number, net weight and gross weight, should be correct in writing (because there is something wrong with the packaging, it is common for customers to ask for compensation).
5.3 Immediately after shipment, submit the packing list to the Finance Department.
6. Working day report
Prepare a daily report every day to record the layout and completion of the template on that day.
Job responsibilities of merchandiser 5 1. Make purchase orders according to the purchase plan and be responsible for the delivery of materials;
2. Analyze and review the price of purchased materials, and establish supplier evaluation data and price records;
3. According to the supplier evaluation results, organize counseling or eliminate unqualified suppliers;
4. Be responsible for the preliminary examination and submission of supplier's material quotation;
5. Handling abnormal feed quality and quantity;
6, delivery schedule control and overdue follow-up, according to the delivery punctuality rate, quality rate, service attitude, material price to do the evaluation of new and old suppliers;
7, responsible for the handling of unqualified materials, including incoming unqualified products and screening unqualified products after entering the factory or customer complaints about abnormal materials;
8. Assist the Finance Department in the account and cost accounting of quotation suppliers, and deal with the problem of reconciliation and payment;
9. Be responsible for filling in and submitting payment applications from suppliers and coordinating payment arrangements with suppliers;
10, sorting, classifying, counting and submitting all kinds of materials procurement data;
1 1. Cooperate with relevant departments to collect all kinds of written materials or data of purchased materials;
12, do quarterly and annual material summary;
13. Complete other work arranged by PMC manager.
Responsibilities of merchandiser 6 1, responsible for contacting customers, preparing quotations, participating in business negotiations and signing contracts;
2. Responsible for production tracking, delivery and on-site supervision;
3. Responsible for document review, customs declaration, settlement and after-sales service;
4. Customer development and maintenance;
5. Collation and filing of business-related information;
6. Report relevant business work.
Responsibilities of the merchandiser 7 1. Timely release orders and complete sales contracts.
2. Control the production quality after the order is issued.
3. Inspection application and tracking before order delivery.
4. Timely follow-up and delivery of order delivery.
5. Quality accidents or disputes complained by customers.
6. Receive the order in time.
7. Documentary operation of international and domestic trade orders, production of customs declaration documents and related business;
Job responsibilities of merchandiser 8 1. Responsible for the pre-sales and after-sales tracking of foreign trade orders;
2. Responsible for production orders, progress tracking, quality confirmation, transportation and logistics between factories/suppliers;
3. Book shipping space, make documents, collect after-sales payment, and apply for payment from suppliers;
4. Responsible for monthly data collection and document collection;
5. Other matters assigned by the leaders.
Job responsibilities of merchandiser 9 1, mainly responsible for logistics delivery.
2. According to the salesman's order, go to the designated processing factory to check the product quality.
3, according to the production outbound order, according to the principle of first in first out.
4. Warehouse safety and storage of raw materials and finished products.
5. Accept and complete other tasks assigned by superiors.
Job responsibilities of the merchandiser 10 1. Responsible for the quotation, follow-up, maintenance and coordination of the company's existing customers;
2. Assist the Finance Department to sort out export tax rebate data;
3. Keep in touch with business managers, salesmen, freight forwarders and other personnel and departments to solve various problems in a timely and effective manner;
4. Be responsible for sorting and archiving export order data;
5. Responsible for booking shipping space for foreign trade orders, organizing shipping, export customs declaration and making documents;
6. Cooperate with other related teams to ensure the smooth progress of the whole export process;
7. Copywriting of foreign trade platform products;
Duties of merchandiser: 1 1 1. Responsible for customer order management, order production and progress tracking;
2. Responsible for document review, customs declaration, settlement and after-sales service.
3. Collation and filing of business-related information;
4. Statistics of relevant business work reports and departmental statements;
5. Responsible for reconciliation and bill follow-up;
6. Familiar with the customs declaration process.
Responsibilities of the merchandiser 12 Production Documentary: make production arrangements for the received orders and the responsibilities of the merchandiser on the production line. Follow up the production progress and deliver the goods to customers on time. Internal telephone: business manager or production supervisor or assistant to the general manager. Whether it is a merchandiser in a foreign trade company or a merchandiser in a factory or an enterprise, their basic duties are composed of "business merchandising" and "production merchandising". Based on customer orders, a full-time person who processes orders, tracks products and tracks service operation processes.
1. Release production notice
After receiving the customer order, the merchandiser should turn it into a production notice. The notice shall specify the name, specification, quantity, packaging requirements and delivery date of the products ordered by the customer.
2. Production capacity analysis
After the production notice is issued, the production capacity of the enterprise should be analyzed. Can you deliver the goods on time and with good quality? If not, what measures should be taken? Do you want to outsource?
3. Make a production plan:
The formulation and implementation of production plan is related to the success or failure of production management and delivery. The merchandiser should assist the production management personnel to convert the order into the production notice in time.
4. Track the production progress
(1) production schedule control flow;
(2) production schedule control operation procedures;
(3) Key points of production schedule control;
A. If the actual progress is different from the planned progress, find out the reasons. There are usually the following reasons:
1. The original plan was wrong;
2. Machinery and equipment are faulty;
3. The materials have not kept up;
4. The defective rate and rejection rate are too high;
5. The impact of temporary work or emergency orders;
6. Delay accumulation in the previous process;
7. Employees are depressed, absenteeism or turnover rate is high, and the management system is "production line salesman's job responsibilities".
(4) Production progress tracking table:
There are: production daily report, production schedule variance analysis table, production schedule control table, production exception handling table and production line schedule tracking table.
5. Delivery delay:
If it is the factory's fault, you should inform the customer and get the consent before delivery. If you don't agree, first, through negotiation, we can bear part of the cost to ship the goods. Secondly, we have to cancel the order.
6. About the change of the order:
Customers' orders will change due to market changes, and there will be quantity (increase or decrease). It's on the package. (color printing, or white combination). The delivery date has changed. (advance or delay). When I receive a change request from a customer, what should I change first? Can you receive it? If our products are almost produced and finished, it is impossible to change them. If it hasn't been arranged yet, it's not a big problem. If the parts have been arranged, they should be negotiated. For example, if we need to reduce the quantity, we have already purchased the materials according to the original quantity, which is generally not a big problem. But if it is dedicated, the customer has to bear part of the cost. Delivery date: If you want to advance, you should say it according to the actual situation. If the delay time is short, the problem is not big, but if the delay time is long, the storage fee and loss fee will be borne.