2. Click on "Household Administration Zone".
3. Select "Resident Identity Card (including temporary id card) Business" and click "Replace Damaged Resident Identity Card" or "Replace Resident Identity Card".
4. The interface of "Replacement of Damaged Resident Identity Card" appears, and "online declaration" is made according to the prompts.
5. After the "real person authentication" is passed, enter the service page, confirm the application information, add the exchange mailing address, upload the electronic signature, and finally pay the cost of the resident ID card.
6. Check the progress. Users can click on the personal center and my office to view the user's office progress and passport information.
7. Check the invoice information of the transaction through the personal center and my bill.