Please make sure that you find the correct path. The fingerprint option is set in >; Security and privacy.

If you confirm that the path is correct, there is still no fingerprint option. Please restart your mobile phone and check whether it is restored.

If the phone is still unavailable after restarting, it is suggested that you prepare to click Settings > System > Backup Recovery > and try to restore the factory settings after backing up the data as prompted.

If the above methods fail to solve your problem, please back up your important data in advance and bring the purchase invoice to Huawei customer service center for testing and processing.