Solution to lost U-Shield:

1. If you accidentally lose U-Shield, in order to ensure the security of your online banking account, please bring your valid ID and online banking registration card to the Bank branches apply to freeze U-Shield.

2. If it is confirmed that the USB shield has been lost, you can apply for a replacement certificate. After the application takes effect, you can re-download the certificate information according to the original method of using U-Shield, or you can ask a bank teller to assist in completing the operation. The handling fee for reporting a loss is RMB 10 per transaction.

Usage of U-Shield:

1. Just log in to the Industrial website, and then you will see a personal online banking login on the left. Click on it to download the U-Shield certificate first. During the process, it will be called Settings You must remember the password and PIN code of the USB shield. Otherwise, if you forget, you can only cancel the USB shield to reopen it, or bring your ID card to a nearby ICBC branch to change the USB shield password, and not every branch can change the USB shield password. It can be changed;

2. After completing online banking at the counter and successfully logging in at home, the system will automatically prompt you to change the login password to letters and numbers, which is safer;

< p>3. Then every time you transfer money or pay for something, you will be asked to insert the U-Shield for signature transaction. Plug the U-Shield into the USB interface and a small window will pop up, asking you to enter the PIN code, which is the 6-digit PIN payment password set when downloading the U-Shield certificate. If you enter it correctly, you can conduct normal transactions.