Summary of personal work of advanced doctors: The modern significance of safety lies in its accompanying human stability, prosperity, development and progress. Safety is the most basic condition for people's survival and development. "Caring for life and paying attention to safety" means learning and practicing Theory of Three Represents with practical actions. "Safety responsibility is more important than Mount Tai" means to strengthen the safety responsibility consciousness of leaders at all levels and implement the safety production responsibility system in accordance with the requirements of "Theory of Three Represents". In the medical industry, safety in production is mainly reflected in medical quality and medical safety. Safety in production is related to the lives of employees and patients and the safety of hospital property, as well as the overall situation of hospital reform, development and stability. Strengthening safety production management is the basic task of hospital management. Guided by the spirit of Theory of Three Represents and the 16th National Congress of the Communist Party of China, the safety work in our hospital adheres to the development concept of people-oriented, comprehensive, coordinated and sustainable development, adheres to the policy of "safety first, prevention first" and "whoever is in charge is responsible", and starts with raising awareness, strengthening leadership, perfecting system and strengthening management, carries out in-depth safety inspection and actively eliminates hidden dangers of accidents. In order to promote the effective implementation of hospital safety production this year, our hospital has formulated the comprehensive management and safety production work plan for 2006.
First, raise awareness, strengthen leadership and implement it at all levels.
Leading Group: Team Leader -XXX
Member -XXX XXX XXX
Whether the work of production safety is done well or not, the key lies in leadership. To this end, our hospital set up a leading group with the dean as the person directly responsible for production safety. Safety responsibility is more important than Mount Tai. Since last year, the leaders of our hospital have attached great importance to safety work and always listed it as the "number one" project and put it on the important agenda. Carry out study, publicity and implementation activities in a planned, step-by-step and focused manner, so as to achieve a clear division of labor and the implementation of responsibilities.
Second, in view of the problems exposed in the safety work in the previous year, we should further revise and improve various rules and regulations, fully implement the responsibility system for production safety, clarify post responsibilities, standards and procedures, and at the same time refine the assessment rules of each post and department, strictly assess, and truly manage the hospital according to law and science.
Three. This year's work objectives.
(a) resolutely put an end to the occurrence of serious criminal cases, no serious medical accidents, fires, traffic and other safety accidents, and put an end to collective petitions.
(2) In this year's hospital construction site safety management, we will earnestly implement risk prevention measures, assign special personnel to be responsible, and find hidden dangers in time.
(3) Strengthen the management of safety learning and training in the hospital, carry out legal safety education, medical education and education network for employees in the hospital every quarter, collect and organize employees to learn People's Republic of China (PRC) Safety Law, National Security Law, Safety Production Law and related laws and regulations, and constantly enhance their legal safety awareness.
(4) Continue to incorporate comprehensive management and safety in production into the quarterly assessment of each department, which will directly affect the monthly bonus. All departments are required to hold quarterly work meetings to analyze and find out unstable and unsafe factors, formulate corresponding measures for specific problems, and eliminate hidden dangers in time. In order to further implement the responsibility system for production safety, and implement the responsibility layer by layer, the hospital and the heads of various departments should sign the responsibility book for production safety objectives respectively, so that the responsibility is clear and the responsibility lies with people.
(5) In order to strengthen the security work in the hospital, the duty system shall be strictly implemented, and leaders shall take charge of the class on holidays. Medical education and education network | shall collect and sort out no off-duty and post-absence, and carefully record the duty situation.
(six) to strengthen the management of temporary workers in our hospital, so that the positions of temporary workers are clear, clear and standardized.
(seven) according to the principle of who is in charge and who is responsible, do a good job in all kinds of production safety inspection. All departments should earnestly perform their duties, carry out their duties, cooperate with each other, and do a good job in various special inspections.
(eight) timely report the major and serious safety problems in this unit, and do not conceal or omit them.
Looking back and looking forward to the future, in the new year, our hospital should closely focus on the policy of "safety first, prevention first" to carry out safety work. Efforts to create a good atmosphere of paying attention to safety and caring for life will certainly achieve obvious results, ensure the production safety of the hospital this year and for a long time to come, and lay the foundation for the hospital to successfully realize a new round of development. We firmly believe that, at the same time, we are confident that in the new year, under the leadership of the District Health Bureau, we will be able to achieve this year's work objectives.
Summary of personal work of advanced doctors: With the correct leadership of the hospital committee and the strong support of the staff of the whole hospital, the 12-character policy medical department has done the following work closely around the "quality, service, safety, management, performance and development" of the hospital:
First, the main work completion:
(a) to improve the quality of medical care and ensure medical safety.
1. This year, in order to strengthen medical quality management and medical safety management, medical laws, regulations and operating procedures were strictly implemented to ensure medical safety. Strengthen the implementation of fourteen core medical systems, constantly improve and continuously improve the implementation of each core medical system, and take the core system assessment as the key content of performance appraisal in the first half of 20 14, with two items per month. The inspection of all medical core systems was completed in the first half of the year, which provided institutional guarantee for improving medical quality and safety.
2. Establish and improve various medical management organizations. The hospital has set up a medical quality management team and a leading group for the rescue of critically ill patients in various subjects, and implemented a three-level management system to ensure medical quality and safety, clarify the responsibilities of each organization, formulate various management and continuous improvement measures, and improve various emergency plans.
3. Strengthen the quality control of links in medical work, consult electronic medical records every day, and call relevant doctors for rectification in time if there are general defects. Every week, the department will inspect and supervise the overall medical quality, put forward rectification in time for potential safety hazards, give written feedback to quality control personnel on the problems existing in running medical records, and randomly check 3950 final cases, of which 5% are serious defects and 0/5% are general defects. The existing problems will be fed back to the department director in written form every month, and the serious problems will be notified and guided at the hospital-level quality control meeting every month, and all kinds of problems will be based on this. The problems found in the inspection shall be formulated in time. According to the basic requirements of the quality and time limit of hospital medical records, the time limit will be automatically controlled by the electronic medical record system, and the system will automatically lock those who fail to complete the records within the time limit. If each time limit record is not completed on time, the department will be deducted 0. 1 performance appraisal score. In terms of medical record writing, 200 yuan was directly fined for serious problems existing in the special rectification of medical records throughout the year. The first-class medical record rate reached 90.7%, and the second-class medical record rate reached 9.3%. There is no class C medical record. Generally speaking, the quality of medical records has been further improved this year through the measures of checking and correcting with everyone.
4. Strengthen the management of medical technology. According to the Administrative Measures for Clinical Application of Medical Technology, the grading management system of surgery, authorization and signing of power of attorney, access and approval of new technologies and new projects, authorization management system for health technicians who perform high-risk technical operations such as surgery, anesthesia intervention and endoscopic diagnosis and treatment, improve the surgical risk assessment system and surgical site identification system, and formulate complete management materials and management processes to make medical technology safer and more effective.
5. The Medical Department, led by the dean in charge, supervises all departments in the hospital every month, inspects and supervises the medical quality of each department in the form of irregular unannounced visits according to the performance appraisal scheme of the Detailed Rules for Key Assessment of Medical Quality and the system of three-level doctor rounds, puts forward rectification measures for the problems found, and formulates medical quality management and punishment measures at any time according to the problems, and carries out corresponding punishment. Strengthening the supervision of key departments and high-risk departments, finding out the problems and hidden dangers in the medical process in time, and putting forward rectification opinions have played a role in the whole process of supervision and management of medical quality and safety.
(two) actively cooperate with departments to strengthen medical quality management, to prevent the occurrence of medical errors.
Strengthen the comprehensive supervision of medical quality, give timely feedback when problems are found, put forward rectification opinions, strengthen communication between doctors and patients, deal with disputes between doctors and patients in time, build a harmonious relationship between doctors and patients, strengthen education and training, study laws and regulations, prevent medical disputes, effectively handle complaints, maintain normal medical order, summarize cases in time, analyze the causes of complaints, draw inferences from others, exchange opinions with complained doctors, help analyze the causes of complaints, point out shortcomings, and learn lessons to make positive remedies. In the past year, a total of medical complaints 10 were accepted, 8 medical disputes were handled, and no medical accidents occurred. We register, record, investigate, analyze, produce results, feedback and rectify complaints. Compared with the same period last year, it decreased by 1 1%. The departments where medical disputes occurred were: surgery, surgery 1 case, gynecology 1 case, pediatrics, operating room 1 case, nephrology 1 case, and the compensation amount was 244,000 yuan, down 49% year-on-year.
(three) actively carry out medical activities and successfully complete medical work.
1. This year, the Medical Department carried out the first quarter infectious disease emergency drill around the work completed by the hospital's medical quality and safety management, and issued rectification opinions to the departments on the problems existing in the drill, so that the hospital's medical business activities were standardized and orderly, and the medical business work was completed well.
2. In order to further improve the success rate of patient rescue and ensure medical safety, a symposium on how to improve the success rate of emergency rescue of critically ill patients was held in its emergency hospital. The directors and head nurses of all departments spoke enthusiastically, put forward their own shortcomings and good treatment plans, timely rectified the problems and deficiencies found, constantly improved the implementation of the system, and provided tracheal intubation and tracheotomy kits for relevant departments for emergency standby.
3, improve the ability of medical staff to deal with all kinds of emergencies, and strengthen the emergency awareness of medical staff in our hospital. In the second quarter, our hospital carried out emergency drills to test whether the hospital emergency green channel was smooth and the emergency response speed was fast. At the same time, the first aid training of cardiopulmonary resuscitation and the theoretical and practical study of ventilator and defibrillator were simulated on the spot. The whole exercise process was tense and orderly, starting from the ambulance and the safe transfer of patients, going to the hospital for rescue and laboratory tests, and inviting superior doctors for consultation in time. The medical staff in all links are in place quickly, with tacit cooperation, reasonable rescue process, compact rhythm, stable, accurate and fast operation, which reflects the well-trained professional quality of emergency personnel. The fourth quarter to assist the security department to do a good job in hospital fire emergency drills.
4. Supervise the medical quality of the clinical, outpatient and medical departments of the hospital, supervise the outpatient medical records and outpatient registration system, put forward corrective measures in time when problems are found and implement them. Check outpatient prescriptions and medical records, as well as the writing of application forms and report forms. When checking the critical value of 5438+ 10 June, it was found that there were unregistered, incomplete and missing items. Focus on the laboratory, imaging, electrocardiogram and other departments to understand the critical value, and report the tracking process. Distribute the existing problems to all departments and auxiliary departments for rectification in time. Formulate and implement regulatory measures to ensure medical quality and safety. Spot check 100 blood transfusion medical records for inspection and evaluation. Some of the problematic blood transfusion medical records lack the process of blood transfusion and the evaluation of curative effect after blood transfusion, especially the surgical medical records. Lack of informed consent to blood transfusion and blood transfusion. Timely feedback the existing problems to the department head in written form, and put forward rectification opinions.
5. In order to ensure medical safety and effectively treat patients, we should implement a multi-disciplinary consultation system in the hospital and strengthen the system of consultation in the hospital, consultation between departments and discussion of difficult cases. Consulting experts from all departments can speak enthusiastically and put forward different opinions in time. After discussion, everyone will further unify their opinions, clarify the condition and the next treatment, and put forward practical methods for the patient's next diagnosis and treatment plan. This year, large-scale consultation in the hospital 1 1 time, remote consultation outside the hospital 1 time. By strengthening the implementation of consultation system, the clinical efficacy and cure rate will be further improved.
(four) the management of the use of antibacterial drugs
1. Strengthen the control of indicators related to the clinical application of antibacterial drugs. According to the Management Measures for Clinical Application of Antibacterials, the utilization rate of antibiotics in inpatients should not exceed 60%, the proportion of prescriptions of antibiotics in outpatients should not exceed 20%, the proportion of prescriptions of antibiotics in emergency patients should not exceed 40%, and the proportion of prophylactic use of antibiotics in patients undergoing type I incision surgery should not exceed 30%. Improve the classification authorization of antibacterial drugs.
2. Strengthen clinical microbial specimen detection and bacterial drug resistance monitoring.
(1) stipulates that the submission rate of microbial test samples for hospitalized patients receiving antibacterial drugs before using antibacterial drugs shall not be less than 30%;
(2) Before use, the acceptance rate of microbial test samples of hospitalized patients with restricted use of antibiotics shall not be less than 50%;
(3) In-patients who use special-purpose antibacterial drugs, the microbiological examination rate before using antibacterial drugs is not less than 80%.
(4) According to the requirements of the document, prevent the infection of multi-drug resistant bacteria, guide the rational use of antibiotics in clinic, and carry out unconditional bacterial culture of therapeutic antibiotics. If you violate the following regulations, you will be punished accordingly. 500 yuan, the doctor in charge, and 200 yuan, the director of the department, were punished for using antibacterial drugs for treatment without bacterial culture and drug sensitivity test. Statistics were made in June 5438+ 10 respectively. In this month, the number of people who used antibiotics in clinical departments was 143, and the number of people who did bacterial culture was 43, with a submission rate of 32%. 165438+1October, the number of people who used antibiotics 1 17, and the number of people who did bacterial resistance culture was 30, and the inspection rate was 26%.
(5) Standardize the implementation of clinical pathway, focus on supervising the clinical application of clinical pathway and diagnosis and treatment scheme, make statistical analysis on the implementation of pathway every year and constantly improve the implementation scheme, and implement better clinical pathway in departments such as anorectal department, acupuncture department, orthopedics department, encephalopathy department and Mongolian medical surgery, which needs to be further improved.
(five) to carry out medical training to improve the quality of medical personnel.
This year, the Medical Department organized experienced clinical chief physicians and deputy chief physicians to conduct emergency knowledge training and lectures, including lectures on theory and practice of emergency department, operation and application of ventilators and defibrillators 12 times, training and examination on core systems 1 time, examination on emergency handling procedures of various emergency plans at all levels in hospitals 1 time, training and examination on rational use of antibiotics 1 time. Training on Medical Record Writing Standard 1 time. In 20 14 years, new doctors performed core system, physical examination, cardiopulmonary resuscitation, X-ray and ECG reading. Go to work after passing the exam. Improve the technical level of medical staff through training and lectures.
(6) Construction of key institutions.
1. According to the genre of "combing diagnosis and treatment plans" for key diseases in state administration of traditional chinese medicine during the 11th Five-Year Plan, the diagnosis and treatment plans of seven key specialties in 20 14 years were systematically combed and optimized. According to the detailed evaluation rules and various reward and punishment policies formulated by our hospital, and according to the actual work of key specialty construction, the hospital took out more than 50 thousand yuan to give special rewards to seven key specialties.
2. Check and supervise the work of key specialties every month, and coordinate and solve various problems affecting the construction of key specialties at any time. Strengthen the echelon construction of specialist talents, identify and train key specialist academic leaders and key specialist academic successors, and send academic leaders to Liaoning University of Traditional Chinese Medicine for study and study this year to strengthen the training of specialist talents and reserve talents. This year, the Department of Encephalopathy set up a national key specialty. The three key specialties in Chifeng are encephalopathy, Mongolian medicine endocrinology and acupuncture. Strengthen the construction of key specialties in hospitals.
3. If you want to build a joint system of major disciplines and be competitive, you must build your own brand. Encephalopathy has complementary advantages with brain surgery, acupuncture and orthopedics. According to the patient's condition, when to have acupuncture, when to have surgery and when to have rehabilitation training, the management system and joint plan were formulated, communication was strengthened, treatment was based on syndrome differentiation, integrated services were implemented, and doctors were around the patient, and pilot projects were carried out. The implementation has achieved results for several months.
(seven) the preparation for the evaluation of grade hospitals.
1, according to the requirements of review rules, implement indicators to departments, and refine key contents such as core indicators to responsible persons.
2. According to the review rules and the inspection requirements of the expert manual, the medical department combed and analyzed one by one, further improved the relevant systems and processes of hospitals and departments, and further standardized the diagnosis and treatment behavior. Further improve and perfect the management system.
(eight) advanced units in rural Chinese medicine construction.
1, the national leading group for the construction of advanced units of rural Chinese medicine was established.
2. According to the detailed evaluation rules, comprehensive preparations have been made. In August, Chifeng China-Mongolia Medical College came to our hospital to supervise and inspect the construction of advanced areas, and put forward rectification opinions on existing problems to further improve them. (9) Counterpart support work: This year, the hospital supported Chahada Sumu, and in July, the dean in charge led the medical department, gynecology department Yu Yunyan, acupuncture department Gaoshan and others to primary health centers for technical guidance and free clinic work.
(10) Management activities:
1, improve the detailed rules of grading hospital evaluation, formulate the implementation plan of hospital management year, set up the management year leading group, improve the working system, study laws and regulations seriously, do a good job in doctor-patient communication, and promote the harmonious relationship between doctors and patients. Handle medical disputes in a timely manner, and organize the hospital medical accident appraisal Committee to discuss, analyze and sum up experience.
2, strengthen the basic quality, link quality and terminal quality management, strengthen the study of laws and regulations, three basics and three strict training, strengthen the management of key links, key departments and important positions of medical quality, through inspection, analysis, evaluation, feedback and other measures, continuously improve medical quality, and provide quality services and safety services for patients.
3.20 14 further improved the management system of "two non-"special rectification. The hospital signed a letter of responsibility with gynecology and B-ultrasound room, formulated the implementation plan of "two non-special rectification" system, and completed the self-inspection summary of "two non-special rectification" in 20 14 according to the spirit of the document. On June+10, 5438, the Banner Family Planning Bureau came to our hospital for inspection, and the inspection results were satisfactory, and the existing problems were put forward for rectification.
(eleven) to complete the tasks assigned by the hospital leaders in time, and listen to the opinions and suggestions of professional and technical departments in various subjects as much as possible.
Second, the quality of medical care
(1) The director of the department needs to strengthen the supervision of the basic quality and key link quality of the department.
(2) The third-level doctor's ward round system needs to be further improved, and there are defects in the guidance for junior doctors.
(3) The basic knowledge and skills of clinicians and the mastery of common diseases and frequently-occurring diseases need to be improved. It is necessary to strengthen the study of laws and regulations and politics, and strengthen the basic theory and skill knowledge.
(d) Lack of implementation of clinical pathway, which is not implemented in some departments.
(5) The auxiliary departments are not serious about the critical value reporting system, and some of them are omitted. The registration and handling records of critical values in clinical departments are incomplete.
(6) Blood transfusion management lacks blood transfusion process and condition evaluation after blood transfusion, and some cases lack blood transfusion witness and supervision.
(7) The auxiliary departments did not supervise the incomplete examination application form issued by doctors, and strengthened the management of prescriptions and anesthesia prescriptions.
(eight) the dominant diseases and key specialized diseases, diagnosis and treatment programs lack clinical application and substantive content, and the evaluation and optimization lack connotation construction within the framework. Doctors do not fully grasp the contents of the diagnosis and treatment plan.
Third, the rectification measures
(1) In view of these problems, we will continue to strengthen supervision, strengthen doctors' sense of responsibility, and strive to change their concepts from the root. The implementation of three-level responsibility system, the first level is to enhance the awareness of self-management and self-supervision of medical staff, so as to be cautious and independent. Pay attention to the connotation of medical record quality, ensure medical record quality and medical safety, and lay a solid foundation. Second, the director of the department and the quality controller of the department are responsible for supervising the basic quality and final quality of the link, and the department should formulate quality control plans and objectives and evaluate them regularly. Give full play to the role of director and quality control team to control the quality of undergraduate courses in key links. The hospital quality evaluation team will strengthen the in-depth supervision of departments, find problems in time and put forward rectification measures. I hope every doctor can start from me, strengthen their own quality, self-supervision, and improve their awareness of self-prevention.
(2) Pay close attention to the training of basic knowledge and practical skills, further strengthen the training, strictly implement the system of three-level doctor rounds, correctly guide junior doctors to have problems, and continuously improve the level of diagnosis and treatment.
(three) to strengthen the supervision of hemp X drugs, organize training and study, and strictly implement the principles of clinical application of hemp X drugs, class I drugs, class II psychotropic drugs and toxic drugs.
(d) Insufficient implementation of clinical pathway, strengthen the optimization of clinical pathway and the diagnosis and treatment plan to be applied in clinic, make statistical analysis on the implementation of clinical pathway every year, and constantly improve and perfect the implementation plan of the pathway. The director of the auxiliary department should timely feedback the inspection application form, laboratory test form and incomplete information to the relevant doctors. If it is completed, the auxiliary department needs to assist in diagnosis, and all departments should strengthen cooperation to better complete the work and prevent medical errors.
(five) to strengthen the management of clinical rational blood use, do a good job in the examination and approval of a large number of blood use, blood transfusion process and evaluation system after blood transfusion, so as to achieve safe and effective blood transfusion.
(6) The diagnosis and treatment plan for dominant diseases needs to be improved. Strengthening the clinical application of the content of diagnosis and treatment plan and strengthening the connotation construction must meet the evaluation requirements of grade hospitals. The Medical Service will further strengthen the supervision of all links.
(7) Through comprehensive basic quality management, link quality management, terminal quality management and quality management of personnel, instruments, equipment and systems, we will continuously improve and improve management quality and improve medical quality, safety and effectiveness.
Summary of Personal Work of Advanced Physicians Fan Wensan: Over the past year, with the correct guidance and strong support of the county health bureau and the leading group of our hospital, all medical staff in our department have conscientiously implemented Scientific Outlook on Development, updated their concepts, improved their work style and strengthened internal management, further enhanced their competitive awareness and quality, and successfully completed various work objectives throughout the year. The summary is as follows:
1. Continue to expand business and successfully complete this year's objectives and tasks.
This is a year in which challenges and opportunities coexist in our department. In this year, the outpatient service of our hospital was reformed, which greatly affected the medical environment of our hospital, especially our department. However, due to the joint efforts of hospital leaders and staff, * * * overcame the difficulties, and finally significantly improved the hospitalization environment of our department, which made our department achieve gratifying results. This year 1 1 * * admitted patients. Net income has increased substantially. The number of outpatient visits reached more than 4,000, achieving a double harvest of economic and social benefits.
Second, carry out advanced education to improve the political and ideological quality of cadres and workers.
Since the beginning of this year, our department has carried out the activity of striving for Excellence, unified thinking, strengthened confidence, educated employees from the aspects of responsibility, safety and service awareness, and improved their professionalism and sense of responsibility; Find out the shortcomings from the aspects of work style and work ability, and make serious rectification; Through free clinic, follow-up physical examination in the countryside and other activities, the education of saving lives and serving the people wholeheartedly has been further improved. Through activities such as health, honesty and satisfaction with hospitalization, the work of the hospital has been further carried out, and the image of the department has been comprehensively improved.
Third, strengthen the internal management of the department, optimize the service environment and improve the service quality.
Starting from this year, we will carry out social service commitment activities extensively in the whole department and consciously accept social supervision. All medical staff in the department don't accept patients' treat and gifts, and don't charge fees, check and use drugs indiscriminately in order to generate income. The management concepts such as humanization of service environment, standardization of service work, characteristics of service items, normalization of civilization creation, speediness of complaint handling and promotion of social reputation are implemented in the daily management of departments. Implement medical service standards, implement the system of doctors' rounds on Saturday and Sunday, and establish a system of communication records between doctors and patients. Over the past year, the department has been insisting on providing personalized medical care and humanized services for patients, attracting a large number of patients in local and surrounding areas, and the number of outpatients and inpatients has increased significantly, reaching the best level in history.
Four, standardize medical quality management, improve the level of medical technology.
1. Attach importance to the construction of talent team
The staff of our department use the morning shift and rest time to learn professional knowledge, discuss medical records, accumulate clinical experience through the director's rounds, improve their professional level and expand the talent team.
2. Strengthen the implementation of rules and regulations
Departments hold regular meetings to emphasize medical safety and pay close attention to the implementation of doctors and nurses' responsibilities; Check the safety and quality twice a month, and thoroughly rectify and investigate the unqualified performance.
3. Do a good job in the management and monitoring of the three links.
(1) On admission: ask about the medical history in detail, have a comprehensive physical examination and use drugs strictly;
(2) During hospitalization: close observation, safe nursing and civilized service;
(3) When leaving the hospital: explain the matters, establish feelings, and follow up regularly.
4. Strengthen safety management.
Formulate effective safety management measures. Safety is an important link to ensure the business development of the department. Therefore, every employee must establish a strong sense of safety and a strong sense of responsibility and dedication.
(1) Regular safety education should be institutionalized and regular.
② Regularly check and evaluate medical records.
(3) Regularly check and evaluate potential safety hazards:
Fifth, through publicity and return visits, improve the rate of patients seeking medical treatment, regularly publicize on the blackboard newspaper, successfully hold an unprecedented "United Nations Diabetes Day", increase the publicity and education of diabetes, make the majority of diabetic patients start from the basic diet, lay a solid foundation for better and comprehensive control of blood sugar, strengthen return visits, and let patients get care and recognition from hospitals and doctors.
Six, strengthen the management of nursing quality
First, continue to implement the nursing quality management system, adhere to the inspection, evaluation and feedback system, and establish a quality traceability mechanism to ensure that all nursing quality meets the standard requirements. Second, focus on monitoring the implementation of the core nursing system, strengthen management, regularly analyze the causes of nursing defects and nursing complaints, learn from them, and put forward preventive and improvement measures. The third is to focus on strengthening the technical assessment of new nurses and junior nurses. Formulate the annual training assessment plan for nursing staff and the standardized training plan for nurses, and take various measures to seriously organize their implementation. Fourth, further standardize the terminology of nursing operation, notification procedures and communication skills, and cultivate nurses to establish a good professional image. Fifth, give full play to the advantages of clinical nursing talents and improve the scientific research level and technological innovation ability of nursing team.
Seven, strengthen the discipline construction, and promote the rapid development of business.
Continue to make the department bigger and stronger according to the development idea of highlighting professional characteristics, giving full play to advantages and aiming at improving comprehensive service functions.
(1) Continue to accelerate the construction of diabetes department. Distribute promising and self-motivated talents to provincial hospitals for further study.
(2) Advocating multi-sector participation and cooperation, and adopting collaborative research and complementary advantages to promote the development of related disciplines.
(3) Make full use of the existing resources in our hospital, especially the auxiliary examination, to diagnose the common and frequently-occurring diseases in internal medicine in time, so that ordinary people can spend less money on the disease, thus improving the credibility of the department.
(4) Boldly innovate and apply the new technology of advanced research to clinic.
Eight. insufficient
"Honest service and caring service" has not yet become a universally recognized value of every employee, and various doctor-patient relationships are not handled well, and doctor-patient disputes occur from time to time. The administrative level of departments still needs to be improved, the influence of specialties needs to be improved, and the medical nursing technology has not been widely recognized.
In short, looking back on the past and looking forward to the future, all medical staff in internal medicine have the confidence and ability to build our department into the largest and strongest boutique department in Chinese medicine hospital, adding a lot of color to the brilliant development blueprint of the hospital!