Inquiry record work occurs randomly in the claims process. When it is believed during the investigation that there may be doubts about the cause or process of the accident or the relevant information is complicated, the damage assessment personnel shall respond to the relevant parties Preparing detailed interrogation transcripts is a task of converting the statements of the parties into written evidence (according to the law's provisions on evidence, evidence must be written, oral evidence is invalid), so the preparation and confirmation of interrogation transcripts is very strict and has legal requirements. Effective.

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