What are the insurance companies' regulations on policy management?

insurance companies have different regulations on the management of insurance policies. Generally speaking, it will be very strict and absolutely confidential. Some leading insurance companies have powerful back-up management platforms to centrally process and manage the policy information of customers. The customer service department is responsible for differentiated service management for customers, the premium department is responsible for renewal fee management, the industry management is responsible for business quality management, and all of them are responsible for timely change of customer information. The two nuclear departments are responsible for underwriting and compensation, and after-sales service for customer maintenance. The resources of all departments enjoy the division of labor and cooperation, and all information will be kept strictly confidential. If there is any leakage, it will be dealt with seriously. If the circumstances are serious, they shall be delisted and transferred to judicial organs, and legal responsibilities shall be investigated according to law.

the management of policy receipt is also very important.

the policy receipt must be signed by the customer, which is an important proof that the customer has received the policy and verified it correctly. If the company does not receive the customer's receipt, it will be deemed that the salesman has not delivered the insurance contract to the customer, and the salesman will be punished if it exceeds the prescribed time limit. Therefore, the management of policy receipt will play an important role in business quality management.

Further reading: How to buy insurance, which is better, and teach you how to avoid these "pits" of insurance.