Supermarket company's disciplinary breakdown and punishment regulations, details of problem grading and assessment standards, reminders of exposed debris (rags, etc.), irregular POP hanging, orphans seen, shopping carts and baskets not returned in time, accessories and facilities (guardrails, price bars, pile heads) that were damaged and were not replaced in time. The first-level violations include cartons not being flattened, stacked, and discarded at will, garbage and paper scraps not being cleaned up in time, equipment being used irregularly (such as forklifts, truck trucks, etc.), promotional buckets being placed irregularly, and orphans not being collected within the prescribed time. The area was not tidied up in a timely manner after the goods were loaded, the placement of goods on shelves did not meet the standards, the storage labels were not adhered to the standard, the pallets and forklifts were not returned in time, blocking the passages, and the claim receipts were not filled out in time for the claimed goods. Before loading the goods ( Products, shelves, promotional buckets) are not cleaned, price tags and various documents are placed randomly, price tags, explosive flowers, etc. are not placed according to regulations, in-store promotional materials and signs (POP, posters, price tags) are worn and not replaced, business hours Use a shopping cart to stock up. Second-level violations include inconsistent cargo labels (errors, expiration), late replenishment, irregular product display and placement, items placed under rolling shutter doors blocking fire valves, failure to implement the first-in-first-out principle, and missing products in cartons and promotional buckets. There are no price tags on the products during business hours, the bundled products are unqualified, the products are out of stock or out of stock due to human factors, the inventory situation of the products in the area is not known, the full display is not achieved after shift handover and closing, there are unsafe factors in the area, and there are no permissions in the area. , conducting sales inquiries, the work was not followed up in time, posters were not replaced in time, gifts were out of stock, there were more than two sales forms of the same kind of goods in the area, shift handover work was not done well, and goods were released for a long time in the store and at the end of the pile. The market survey situation is poor, prices are inaccurate, the turnover warehouse is not tidied up at all times (unpacking, messy, hygienic), and the power is not cut off as required. Third-level disciplinary violations include products with quality problems (expired, premature, three-nothing), randomly affixing, placing and bringing gift tags, sample tags, trial labels, etc. into the store. Human reasons cause department work to lag behind (failure to complete the specified time) Complete work according to standards and requirements). Penalties: A fine of 10 yuan per person for first-level disciplinary violations; a fine of 30 yuan per person for second-level disciplinary violations; and a fine of 50-300 yuan for third-level disciplinary violations depending on the severity. Serious cases will result in dismissal. Tips on grading of disciplinary violations and assessment standards: irregular wearing of badges, irregular standing posture (taking a rest, holding hands behind one’s back, holding a shelf with one hand), lipstick color that is too dark or too light (such as black and red, silver color), residual makeup When working, the hair style is not standardized, eating smelly food, and the work clothes are untidy and irregular. Note: If an employee finds the same prompt twice or three times within one month, it will be treated as a first-level disciplinary violation. First-level disciplinary violation: irregular appearance: female employees came to work without light makeup, had long nails, dyed nails, and wore two rings and two pairs of earrings. Male employees have excessively long hair, beards, sideburns, and ornaments. Failure to dress as required (work clothes, shoes), change work clothes, shoes, headscarf, mask, apron in the counter, fail to wear badge, touch up makeup, comb hair, look in the mirror, or cut nails in the store. Irregular standing posture: leaning forward and backward against counters, shelves, and work cabinets, supporting counters with both hands, stepping on shelves, inserting pockets, holding waist, holding arms, and standing with feet crossed. Failure to drink water as required (drinking card), not attending regular meetings without reason, failing to greet and see off guests as required, arriving late or leaving early. Make and receive calls on mobile phones, read messages, read and copy test questions in the store, and bring personal items into the store (such as lipstick, etc.). Visiting customers for a short period of time at work, crowding around, and making impolite gestures in the store. Do not speak Mandarin when receiving customers. Those who fail to promptly modify prices and labels as required after receiving notification of product price changes. Note: An employee who violates the same discipline twice within one month will be treated as a second-level disciplinary violation. Second-level disciplinary violation: Wearing someone else’s badge and failing to provide adequate service (service desk staff, cashier, greeter, auditor) three times. The cashier did not collect or pay, and was not proficient in product knowledge and business skills. There are empty posts at work, missing posts, and fights at work. Visiting guests and chatting for a long time (more than three minutes). Do not take escalators and elevators in accordance with regulations, wear work clothes when going out to eat or go home, or eat overtime. While resting and sitting on the cargo box in the warehouse, I found a customer sitting on the merchandise but failed to stop him in time. Staying in the bathroom for a long time, using service prohibitions when receiving customers, swearing and swearing among employees, and not following the return and exchange regulations when receiving customers. Introducing products without a license. Unauthorized borrowing, reserving goods, and failing to report missing items. Market survey personnel do not stop or report the items when found. Those who introduce goods without a license do not stop or report the items. Lingering in the work area after get off work for no reason and chatting with staff on duty. Taking up the job without training. Turn a blind eye to customers' difficulties and fail to proactively and enthusiastically help and effectively solve them. The tally period has expired and the procedures have not been completed (manufacturer promotion staff).

Those who imitate the signature of a superior supervisor, steal a seal, or use a seal without authorization to withdraw it. Loss prevention employees allowed non-mall personnel to enter and exit the employee passage and failed to stop them in time, resulting in items being stolen. Those who refuse to be inspected by loss prevention personnel or make unreasonable noises when entering or leaving the mall. Note: Employees who violate the same discipline twice within one month will be treated as Level 3 disciplinary violations. Level 3 disciplinary violations: Doing personal things at work (shopping, doing things unrelated to business, reading books and newspapers, scribbling, doing personal things while idle, taking illegal breaks during promotions, etc.). Eat during working hours, smoke during working hours, and shop during working hours (including meal times). There is no employee passage to enter or leave the store. Making misleading advertisements to customers and disparaging other products. Failure to stop or report theft when discovered. Making private promises to customers (failure to fulfill or exceeding the scope of the company's promises), concealing mistakes and failing to report them in a timely manner. Customer dissatisfaction caused by inadequate service. Those who fail to report the loss of public keys, confidential documents, internal information, and documents to the handler in a timely manner. Those who falsely report, conceal, or lie about data during inventory, accounting, and reporting work. Note: An employee who violates the same discipline twice within one month will be treated as a serious disciplinary violation. Serious disciplinary violations: Insufficient service caused customer complaints through letters and notices of criticism. Misappropriating finances without permission, using power for personal gain (points, etc.), changing prices and discounts without permission. Ridicule, contradict, mock, argue, and fight with customers. Intentional damage to goods, equipment, theft, stealing, stealing goods and gifts. Leakage of company secrets and information, disobedience to work assigned by leaders, fights between employees, miners without reason. Those who deal with caught thieves privately or conceal fines and refuse to hand over the fines. Those who solicit gifts and cash from employees and suppliers. Those who are engaged in a second job outside the company or work part-time outside the company without the approval of the company. Those who have violated national laws and regulations and been punished by public security organs and judicial departments. Service Incident: Media exposure resulting from a service defect. Penalty: first-level disciplinary violation; fined 10 yuan per person; second-level disciplinary violation fined 30 yuan per person (self-operated employees are given oral guidance once); third-level disciplinary violations are fined 50 yuan and dismissed (self-operated employees are given written guidance once); serious disciplinary violations and service Depending on the severity of the accident, a fine of 100-300 yuan will be imposed and the employee may be dismissed.