October 1, 2020, National Day and Mid-Autumn Festival. Luoyang Transportation Card Co., Ltd. will provide 400 National Day and Mid-Autumn Festival commemorative cards, which will be officially put on sale to the public through the eLuotong app at 10:00 am on October 1, 2020.
Instructions for purchasing cards
1. All commemorative cards sold are activated by default.
2. All commemorative cards sold do not support remote and NFC recharge.
3. All commemorative cards sold are inactive before sale and will be shipped after activation. Once activated, returns are not supported within seven days without reason. Payment orders are issued within 72 hours, and will be postponed during holidays. Customer service staff will explain to you in detail under special circumstances.
4. Orders will not be shipped on weekends and holidays, and customer service will be online to respond from time to time during this period.
5. The commemorative cards are mainly printed in the colors of National Day and Mid-Autumn Festival, and are manually printed one by one by a card printer, which is expensive. Card buyers please understand this sales policy in advance.
Disclaimer
1. Luoyang Transportation Card Co., Ltd. has always been committed to providing passengers with high-quality and considerate services. However, the express company cooperates with our company instead of operating it, so we can only promise the delivery time for you, but cannot make any promises on the arrival time. Therefore, any arrival time provided by the customer service of Luoyang Transportation Card Co., Ltd. is based on experience and is for reference only.
2. The commemorative cards released by Luoyang Traffic Card Co., Ltd. are manually printed one by one by a card printer. It is not ruled out that there may be deviations between the pictures and the actual objects due to factors such as the shooting environment and monitor color difference. The marked dimensions are: There will inevitably be deviations in manual measurement, please refer to the actual product. Please understand and accept the particularity of online shopping before purchasing.
3. The commemorative cards and instructions provided by Luoyang Transportation Card Co., Ltd. are produced in accordance with the requirements and standards of the National Transportation Card Data Exchange Center. If you find that the structural data of the commemorative card and other cards are incorrect, please contact us in time Get in touch and we'll update immediately.
4. The purchase price of this commemorative card by Luoyang Transportation Card Co., Ltd. is planned in accordance with the development strategy of Luoyang Transportation Card Co., Ltd. When the buyer places an order for the card, it means that he has accepted Luoyang Transportation by default. Complaints of the seller of One Card Co., Ltd. Luoyang Transportation Card Co., Ltd. has the right to reject any disputes raised by the purchaser over the price of the commemorative card after purchase.
Instructions on other matters
Recharge issues
1. Local users in Luoyang:
Recharge location: 44 Glass Factory South Road, Xigong District, Luoyang City Room 1302, 13th Floor, Luoyang Highway Administration Building, No. 2. Non-Luoyang local users:
Our company is currently stepping up the construction of using the NFC function of mobile phones to recharge. After going online, you can use e Recharge directly through the Luotong app, please pay attention to the announcement on our company's WeChat public account.
Card replacement and card withdrawal issues
1. According to the "Transportation Card Operation and Service Management Measures" issued by the Ministry of Transport, the card is anonymous, will not be reported as lost, and will not be replaced if lost.
2. Card refund for local users: After verification by our company that the card refund conditions are met), please go to the recharge point of Luoyang Transportation Card Company to refund the card. Only the remaining balance of the e-wallet in the card will be refunded, and the card production cost will not be refunded.
3. Card refund for non-local users: please call our company’s customer service hotline 0379-61161555 first. After our company verifies that the card refund conditions are met), package the card and mail it to Luoyang Xigong District Glass Li Yurong, Room 1302, 13th Floor, Luoyang Highway Bureau Building, No. 44 Chang Road. The postage cost of the card is borne by the individual. Our company will not be responsible for the refund of the card without prior contact. If the card is returned, only the remaining balance of the e-wallet in the card will be refunded, and the card production cost will not be refunded.
4. Local users change cards: If you meet the conditions for card replacement, please go to the recharge point of Luoyang Transportation Card Company to change your card. Since this card is a limited edition, our company can only provide the "Peony Smart Card" with interoperability functions. When replacing the card, a card production cost of 10 yuan will be charged. Note: The balance of the old card will be automatically transferred to the new card, and the old card will be recycled by our company.
5. For non-local users to change the card: please call our customer service hotline 0379-61161555 first. After our company verifies that the card replacement conditions are met, the card will be packaged and mailed to Luoyang Xigong District Glass Factory Li Yurong, Room 1302, 13th Floor, Luoyang Highway Bureau Building, No. 44 Road. The cost of mailing the card back and forth is borne by both the individual and our company.
Our company will not be responsible for replacing the card without prior contact. Since this card is a limited edition, our company can only provide the "Peony Smart Card" with interoperability functions. When replacing the card, a card production cost of 10 yuan will be charged. Note: The balance of the old card will be automatically transferred to the new card, and the old card will be recycled by our company.
Sale Agreement
1. This commemorative card will only be sold online through the eLuotong app, and each business outlet will not participate in the sale of physical cards. 400 pieces for this sale. The quantity is limited, the opportunity is rare, and each one is extremely precious!
2. Once the card is sold, return orders for any reason are not supported. If you need to return or replace your card, please follow our company's requirements.
3. Holding this card must comply with the card regulations of Luoyang Transportation Card Co., Ltd. and the relevant regulations of the Ministry of Communications. Please keep the card properly and do not bend it.
4. Each person is limited to 1 purchase. For those with the same card purchase address when mailing, the first order will be taken as the priority, and other orders will be invalid.
5. 100 yuan/card, including 50 yuan electronic wallet. Free shipping, no on-site purchases accepted.
Explanation of the scope of interoperability
In order to implement the spirit of the "Notice of the General Office of the Ministry of Transport on Issuing the Measures for the Quality Management of Transportation Card Operation Services" and improve the level of services that are convenient and beneficial to the people, the National Transportation The All-in-one Card Data Exchange Center organizes transportation authorities at all levels and all-in-one transportation card operating agencies to compile national transportation all-in-one card interconnection service information, which mainly includes card issuer information, transportation modes, route information, service outlets, card sales, and price concessions in each interconnected city. , complaints and publicity channels, etc. Specific information can be queried through the "Information Query" section of the "Transportation United Official Service Account" and "Transportation United Official Subscription Account".
Currently, as some local transportation card interconnections are still in the trial operation stage of network debugging, problems such as difficulty in using the card and insufficient coverage may occur on some lines or areas. We hope that passengers will be tolerant. and understanding. If you encounter any problems, you can provide timely feedback on usage through the 12328 transportation service supervision hotline or the local transportation card service hotline.
This information comes from the "Transportation United Official Subscription Account" WeChat public account of Beijing CCCC Gold Card Technology Co., Ltd.
How to download the eLuotong app
The first type: the eluotong app is now available in the application markets: Huawei, oppo, vivo, 360, Apple, in the application market Search "eluotong" to download. Other application markets are being launched one after another, so stay tuned.
Second: Use WeChat or QQ to scan, or long press to identify the QR code in the picture below. After jumping to the download page, click "Download" to download successfully.