By learning the speech language, we can improve the expressive force of the language and enhance its appeal. In the era of continuous progress, there are more and more things that need to be used in speeches, and there are also many points for attention in speeches. Are you sure you can write it? The following are five speeches I have compiled for the competition of team leaders for your reference, hoping to help friends in need.
Team leader's competitive speech 1 leaders and colleagues:
Hello everyone!
Ten years of clinical nursing work has cultivated my work ability, honed my personality quality and accumulated rich work experience, which has greatly improved my personal quality, work ability and interpersonal skills. It can be said that this is inseparable from the care, help, training and support of hospital leaders, nursing departments, department directors, head nurses and nursing colleagues in various departments. In order to better exercise myself, show myself and realize my life value, today I bravely stood on this podium again and participated in the competition of the head of a nursing department. Now I work in a department. I am very grateful to the leaders and colleagues for giving me this opportunity to participate in the competition, and I hope you will give me support and encouragement.
My participation in the campaign for the leadership of the responsible team has the following advantages:
I. I entered our hospital in 20xx, and worked in the emergency departments of internal medicine, surgery and pediatrics successively, and worked in internal medicine since 20xx. In the past ten years, I have accumulated a lot of work experience. I often serve as the nursing team leader during my work and am familiar with the responsibilities of the nursing team leader. Thanks to the trust of the head nurse, she often teaches new comrades and makes progress with the nursing sisters. Therefore, I was nicknamed "head coach" by my colleagues.
Second, it has solid theoretical knowledge and skilled professional technology. No matter before or now, I have been studying professional theoretical knowledge, taking an active part in the business study held inside and outside the hospital, obtaining the undergraduate diploma of nursing in 20xx, and now I am studying as a psychological counselor, which can help to do a good job in patients' psychological care.
Third, I have a strong professionalism, always adhere to the concept of "patients first", always patient-centered, patient and caring, and won the trust and praise of the majority of patients.
Fourthly, as we all know, my wife is busy with work, and we often laugh at ourselves: I have the same spirit and physique as an ox.
Now let's talk about my feelings about my work in the past ten years and my thoughts about my future work.
At present, the most sensitive topic is the tense nurse-patient relationship.
If I succeed in the competition, I will accomplish two work goals during my term of office.
1, patient-centered, improve patient satisfaction.
2. Assist the head nurse to strengthen nursing management and improve nursing quality.
Satisfying patients is the core of hospital work. The improvement of patients' satisfaction is essentially to establish a good faith relationship between patients and hospitals. Only when patients are satisfied can patients become loyal customers of the hospital. The more loyal customers a hospital has, the more it spreads, the better its image and the more famous it is, and the more patients it will be affected. So as to improve the follow-up rate and visit rate of patients and stabilize and develop the market share of hospitals.
How to improve patients' satisfaction?
The key is to provide superb medical technology and quality services.
When a patient is admitted to the hospital, the first contact is the nurse, and the first impression is very important. It is necessary to give humanistic care to patients, think about problems from the needs of patients, and establish the concept of caring for and respecting people.
Secondly, use warm, cordial and warm words to understand and sympathize with patients' pain, make patients feel cordial and natural, and introduce the hospital environment, various rules and regulations, patients' rights and obligations in the form of hospitalization instructions. Strengthen communication with patients, explain the occurrence and development process of diseases in a simple way, introduce the purpose of each examination and the matters needing attention in doctor's advice in detail, carefully observe the changes of the condition, cooperate with doctors to rescue critically ill patients, grasp the psychological state of patients, formulate humanized and personalized nursing measures, evaluate the nursing effect in time, let patients participate in treatment and nursing, eliminate tension and anxiety, and make patients feel safe and satisfied. As long as we persist in taking patients as the center, taking patients' satisfaction as the core, taking patients' needs as the goal, and providing high-quality personalized services, the economic and social benefits of hospitals and departments can achieve double harvest.
How to strengthen nursing management and improve nursing quality?
First of all, under the leadership and professional guidance of the head nurse, we should strictly demand ourselves, make work plans according to the nursing quality standards, organize and implement specific work, and earnestly fulfill the duties and obligations of the nursing responsibility team leader.
Secondly, constantly strengthen the relationship between doctors and nurses, regularly feedback and evaluate the shortcomings in clinical work, so that the treatment and nursing work can be completed in a planned, quality and quantity. Deepen the service concept of "patient-centered" to satisfy patients and reassure their families. It is very important to give functional exercise guidance to orthopedic patients. It is necessary to ensure that admission education and discharge guidance are well done, and that health education and publicity are intensified to ensure that inpatients are satisfied with our treatment and nursing work.
Thirdly, people-oriented, arouse the enthusiasm of nursing staff in departments, and give play to subjective initiative in overall nursing work, thus improving nursing quality.
Must have good work experience and performance. I served as the neonatal responsibility team leader in 20xx, 20xx and 20xx. As the team leader, I led the nursing staff in this group to complete all the work with high quality and efficiency, was responsible for the formulation and implementation of the nursing plan, and assisted the head nurse in quality control and professional training of nurses. With the care and support of leaders and colleagues, I have long been practical and diligent. I was awarded the honorary titles of excellent league cadres, excellent league members and excellent nurses in 1997, 1998, 20xx and 20xx respectively, and I was awarded the excellent grades in the annual assessment of 20xx and 20xx.
Dear leaders and colleagues,
Hello, everyone, according to the spirit of quality nursing service and the actual situation of undergraduate course, I compete for the position of responsible team leader, do the following work well, and improve my satisfaction through quality nursing service.
1. Under the guidance of the head nurse, as the team leader, I led the team members to continuously strengthen their thinking, innovate the service concept, deepen the connotation of nursing, improve the quality of nursing, think about the patients' thoughts, know their needs, optimize the service process and provide humanized services for patients. Achieve the goal of "no distance between nurses and patients, zero errors in nursing quality, zero defects in nursing technology and zero complaints in nursing service".
2. As a team leader, we should not only manage our patients well, but also manage our patients well, do a good job in basic nursing, health education and treatment, and supervise and implement the basic nursing and health education of patients. According to the patient's condition and work content, it is reasonable to arrange the responsible nursing work of this group every day, take charge of the beds, reflect the corresponding energy level, and meet the needs of patients for nursing work. If the admission education of new patients is completed within 24 hours, an education register shall be established. If the education has been carried out, the nurse's family will double sign it.
3. Winter morning care should start at 7: 30, strengthen the quality of work and keep the ward clean and tidy. 14: 3 When tidying up the ward at noon, change shifts at the bedside to observe the situation and progress of infusion patients and whether the puncture site is unobstructed. Master the situation of patients in this group, check and guide the implementation of basic nursing, diagnosis and treatment measures and health education.
4. Communicate with head nurses, doctors and patients' families in time, and be responsible for comprehensively coordinating the development of treatment and nursing work in this group to ensure timely and effective.
5. Assist the head nurse to control and improve the nursing quality. Standardize and guide junior nurses to teach practical nurses seriously. Organize nursing rounds, nursing consultations and nursing case discussions for critically ill patients.
Developing high-quality nursing service is inseparable from the support of leaders and the mutual assistance of colleagues. I hope everyone will support me, thank you.
Team Leadership Competition Speech 3 Dear leaders and judges,
Hello everyone!
Carnegie said, "Don't be afraid to sell yourself. As long as you think you are talented, you should think you are qualified for this or that position. " With this sentence, and with 14 years of bookstore work experience, today I am full of confidence and passion to take part in the competition for the position of head of the financial industry group, confident that I have the ability to provoke this burden.
First, I work hard and have a strong sense of responsibility and patience.
Although the work of the cabinet team is small, it is very complicated and complicated, which requires more care, patience, concentration and sense of responsibility. At work, I have developed a solid and serious work style, rigorous and meticulous. In my eyes, the work of the cabinet team is no small matter. Therefore, no matter what I do, I can take it seriously and try my best.
Second, I am familiar with the bookstore business and have rich experience in cabinet group work.
I came to Xinhua Bookstore in 1990, and it has been 10 years now. In the past ten years, I have done a lot of work, and I am very familiar with the marketing business of Xinhua Bookstore, especially the cabinet marketing business, and have accumulated rich working experience in my work. In addition, I have enough experience in audio-visual products, especially students' repeater, and know the general use and maintenance; I know enough about all kinds of electronic dictionaries, and I can download all kinds of required materials online for free. All these make me firmly believe that as the head of the audio-visual group and the stationery group, I am fully competent.
Third, I have strong communication, organization and coordination skills.
I am outgoing, I hope to communicate with others, and I have strong communication, organization and coordination skills. I have worked in Xinhua Bookstore for more than ten years. No matter what I do, as a member of the unit, whether with comrades in the department or middle-level cadres, I think if everyone lowers their standards, my cooperation with you will be quite pleasant. Therefore, in terms of communication, organization and coordination, if I am the head of the cabinet, I may still be a work.
Fourthly, more than ten years' work practice has made me develop a rigorous, meticulous, solid and efficient work style.
My personal character is the pursuit of perfection. No matter what work I do, if I don't do it, I will pursue Excellence and strive to reach the first-class level. This personality urges me to put pressure on myself, forge ahead with a heavy load, and try my best to do my best. I have a strong sense of professionalism and responsibility, and my work is rigorous and meticulous, efficient and fast. At the same time, I have a strong fighting spirit. In order to finish the work, I often forget to eat and sleep and work overtime. More than ten years' work experience has made me develop the qualities of not being afraid of hardship, facing difficulties and being willing to contribute, and shaped my strong character of being brave in taking responsibility and never giving up. All these have laid a solid foundation for the work of cabinet leaders.
If I am lucky enough to be elected as the cabinet leader, I will live up to expectations and live up to my mission, and strive to turn the trust of leaders and colleagues into an opportunity to achieve something at a new starting point. I will definitely do it:
First, unite sincerely, lead the employees in this group, do a good job in sales and complete the tasks assigned by superiors.
At work, I will straighten my position, correctly understand and treat myself, take care of the overall situation, obey the arrangement of bookstore leaders, and actively do my own cabinet group work. We must be approachable, tell the truth, do practical things and seek practical results in our work and life.
The second is to strengthen information collection.
Information work is the "eyes and ears" of leaders at all levels. Only by grasping the current market dynamics in time and letting the competition be in an environment where we know ourselves and ourselves can we be invincible. Cabinet group is an important window for information transmission. In the course of operation, I will constantly observe the market information, understand the market dynamics, adjust the sales strategy in time according to the needs of customers, and actively report the sales situation and the psychological state of consumers to the leaders.
The third is to do a good job of smiling service and improve the marketing level.
The customer's smile is our affirmation, and the customer's satisfaction is our reward. I will always remember this service motto, and I will try my best to win customers' smiles and satisfaction with five-star service. I will lead my staff to improve their service awareness, so that every customer can feel that customers are God.
Leaders and judges, I remember Li Ka-shing, the richest man in Hong Kong, said that he didn't like "overqualified" or "enough is enough", but he liked "overqualified". Because "overqualified" is a waste, and "living within our means" is easy to make people complacent and lazy. Only "overqualified" can stimulate the potential of employees and promote the innovation of work, thus achieving the goals of career and personal development. If you give me a chance to be overqualified, I will do my best to lead the cabinet!
The new year is coming. Here, I wish all of you here a happy New Year, a happy family and all the best! Thank you!
Team Leadership Competition Speech 4 Dear leaders and colleagues:
Hello everyone!
Thank you very much for giving me a chance to show myself. This competition is a rare opportunity for me personally, which will help me improve my personal quality. No matter what the result is, I will work harder to repay the company's love for me.
Let me introduce myself. My name is xxx, xx years old, with a bachelor's degree. I am in charge of xx building now. Since 20xx 1 1 left school and stepped into the melting pot of society, I have worked as a security guard, a security monitor, opened my own shop, worked as a small boss and a customer service clerk. No matter where I work, I work hard with full enthusiasm and positive attitude, and make continuous progress in my efforts. On February 28th this year, I was lucky enough to join the big family of Century Jinyuan. In the early stage of Wangjiangyuan, I renovated Lanjiangyuan and Yongjiangyuan successively, and now I am the director of the second and third floors of Lanjiangyuan. "Ten years to sharpen a sword", ten months later, I am standing in front of everyone-competing for the position of the head of customer service department of the property company, hoping that my little spark can stir everyone's hearts.
If I am lucky enough to be recognized by the company, I will work hard in the following aspects:
I. Three major tasks
Through the previous customer satisfaction questionnaire, it can be clearly seen that in all the projects of property management, the importance of safety management is still the biggest in the minds of owners. So we have three clear tasks:
1, safety first: the "zero" goal of safety accidents is our daily progress standard.
2. Personalized service: people have no me, people have me, and people are better than me.
3. Build an excellent team: further strengthen the organic combination of institutionalized constraints and humanized management.
Second, three innovations.
1, conceptual innovation.
2. Management innovation.
3. Service innovation
Innovation is the wisdom and soul of an enterprise; Innovation is the source of enterprise's survival and development. Carry out three major innovations of "concept, management and service", enhance the overall competitiveness of Jinyuan Property, and transform the spiritual motivation of serving owners and customers into the material motivation of strengthening the company's strength.
Third, two improvements.
Namely: improve customer satisfaction and property fee collection rate. Customer satisfaction is the starting point and fundamental purpose of all our work, and it is also the guarantee for collecting various management fees. I believe that as long as we persevere, as long as we work hard, with our thoughtful service, with our sincere smile, with our down-to-earth work, the improvement of customer satisfaction and the improvement of the collection rate of property fees will inevitably become inevitable.
These are some of my thoughts on the work of customer service supervisor, which are very superficial. Please also point out the shortcomings and give me some valuable opinions. I would appreciate it.
The result of the competition is really important, but it is more important to make progress and grow in participation. No matter when and where, I am willing to be a responsible person, never give up my study and hard work, never give up this upward state, and never give up my enthusiasm and confidence in my bones. Because I am convinced that responsibility will lead to success!
Thank you!
The fifth speech of the team leader's competition for employment, hello everyone!
Today, I am very excited to come to this podium and participate in the competition of supermarket executives. First of all, thank the company leaders for providing us with an opportunity to show ourselves and learn from each other. "Openness, equality, competition and selecting the best" is the inevitable trend of history and the requirement of the company's development. This competition is an important encouragement and challenge for me personally, which will help to further improve my personal quality. Challenge this position today, I have the courage to take on the heavy responsibility and confidence to do better in the future. Here, I also sincerely wish all my colleagues who participated in the competition today can achieve better results.
The position I am competing for is the head of the department store of xx store supermarket. Next, I will give my competitive speech in three parts.
I graduated from the School of Business Administration. I have been working as an electrician since I entered the company mall. Through continuous learning at work, I worked hard to improve my business skills and ensure the safe use of electricity. I got a job in the loss prevention department, which made me understand the company's business model and greatly improved my ideological, political and business level.
I have the quality and ability to organize and coordinate work comprehensively. Know the general situation, take care of the overall situation, deal with problems comprehensively, and work conscientiously and responsibly. Have the quality of uniting comrades and correctly handling relations with leaders and other comrades; Doing things can be clear-headed, restrained and clear-headed, just right.
I love my job and follow the principle of doing my best. Never flinch when encountering problems, try to find solutions and improve your working ability in the process of solving problems. Have a high level of business.
Have a strong sense of innovation at work. I am active in thinking, quick to accept new things, and love learning, thinking and putting forward new ideas. I attach great importance to exerting subjective initiative in my work, and have a strong sense of innovation and advancement, which is conducive to opening up a new situation in my work, especially suitable for enterprise management under fierce market competition.
Supermarket is the epitome of life and the consumption place of public life. We represent the image of the company. We are in direct contact with customers. The team leader should lead everyone to work hard, suffering first and then having fun. We should not only do our own work well, but also do the work of the whole group, such as loss prevention, safety, sales, fire control and so on. Commodity display, hygiene and rat prevention. As a team leader, you must understand the main working ideas and goals of the manager in charge and the manager in charge. I want to sum it up in 20 words, that is, "do a good job in service, strengthen the quality inside, build an image outside, forge ahead and strive for self-improvement."
Conscientiously implement the decisions of the shopping mall, strengthen study, be proactive, be pragmatic, blaze new trails, constantly improve their comprehensive quality and innovative ability, unite all colleagues with sincere feelings, fully mobilize everyone's work enthusiasm, and do a good job in loss prevention, safety, sales and fire protection with one heart and one mind. The work of commodity display, sanitation and rat prevention is to establish and improve the competition mechanism. We should give full play to everyone's strengths, so as to mobilize the enthusiasm of everyone in the group.
We should put ourselves in a correct position and be good employees. First of all, supermarket work should be done according to one's ability, collect all kinds of information for leaders' reference, provide leaders with all kinds of suggestions and opinions, have the idea of overall consideration, and coordinate with other groups, so that the decisions made can meet the wishes of most people.
Let every employee and every promotion establish the concept of operating according to law and safeguarding the interests of the company. At the same time, take service instrument, service attitude, service discipline and service order as the basic contents of training, so that employees can establish the concept that "customers are God and employees represent enterprises". Do a good job in arranging, guiding and assessing employees and promotional activities, effectively implement the company's dm and various promotional activities in the store, and do a good job in publicity and layout; Do a good job in customer reception, comprehensive coordination, so that customers feel convenient and fast service.
Working hypothesis
If I can compete successfully this time, I will do the following work to fulfill my job responsibilities:
1. Assist all departments to do a good job in store sales, improve post execution, plan, organize, lead, control and manage with high quality, and establish and standardize a series of rules and regulations at the same time, so as to make post responsibilities clear, standardized and orderly, and rule-based.
I think: as a department head, I am the general manager of the supermarket who shares the management of the department. Therefore, I want to put myself in a correct position and strictly do it: actively work without exceeding my authority, assist management, strengthen unity and not disperse. Fully mobilize the enthusiasm of department employees and give play to their intelligence; Strengthen the training of internal staff's service skills and improve the service sales level of all staff. Strengthen the implementation of various operation and maintenance management systems, operating procedures and management methods, and do a good job in supervision, inspection, guidance and assessment, so that all maintenance work can be implemented.
2, strive to improve themselves, improve work ability.
Although I have worked in department stores for more than three years and accumulated some work experience, in today's supermarket retail industry, especially in store operation and management, how to strengthen the business ability of retail operation and marketing, how to strengthen the service awareness of front-line salespeople and do their jobs well will be an area that needs serious study and continuous development. Only by constantly studying and practicing hard can we keep pace with the times and shoulder the heavy responsibility of leading supermarkets. I have the confidence to constantly improve myself and try my best to do my job well!
3. Explore innovative ways to solve problems.
Strengthen employees' communication and foreign cooperation ability, and at the same time, they should be able to organize all forces to provide better services for the company's sales. In addition, it is necessary to strengthen the exchange and training of departmental sales personnel, organize more and higher-level training, improve the overall sales awareness and service level, and ensure the steady improvement of departmental sales.
4. Strengthen the introduction of new products, use advanced promotion methods for innovative sales, and improve sales performance.
As a retail supermarket, while providing users with high-quality products and services, we should also make full use of our own resources and industry advantages to establish a good corporate image for the company. As we all know, supermarket retailing is a new subject that is constantly developing and progressing.
Dear company leaders, sincere and decent is my attitude! Diligent and pragmatic, pioneering and innovative is my working attitude! If the company entrusts me with the responsibility of team leader, I will certainly live up to everyone's expectations, give full play to my intelligence, work harder with a high degree of enthusiasm and a high degree of responsibility, and assist the leaders of the company and supermarkets, so that the daily work of shopping mall operation will be improved in all aspects, with new breakthroughs and a new level.
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