Hello! Please follow the following steps to try: 1) Turn off the interception of computer systems such as firewalls and antivirus software. 2) Internet cleaning options → Delete COOKIES→ Delete files → History 3) Repair browsers or other tools such as Microsoft 4) Shut down after upgrading antivirus software 5) Uninstall the old control program 6) Restart the computer after reinstalling the driver with ICBC's online banking assistant.